Rave 911 Suite

In an emergency, seconds and minutes
count. The Rave 911 Suite and Smart911
are critical to a successful outcome.
TOM O’LOUGHLIN
Chief of Police
Milford, MA

Critical Data and Communication Tools
for Faster, More Effective Response

The Rave 911 Suite’s powerful tools help 9-1-1 call takers and first responders
make faster, better decisions, shorten response times, and save lives.

Rave Command View

Real-Time Common Operating Picture for 9-1-1

This supervisor view clearly visualizes 9-1-1 call traffic, Smart911 Safety Profiles, facility data, Panic Button activations, and other data on a secure, web-based map.

The consolidated view displays 9-1-1 calls from regional PSAPs and empowers supervisors to join and support SMS texting sessions with callers.

2-Way SMS Chat

Reduce Unresolved Cases and Unnecessary Dispatches

PSAPs can initiate 2-way text conversations with any mobile 9-1-1 caller. If a caller is non-verbal, disconnected, or has poor coverage, the 9-1-1 call taker can easily contact them to send help or verify accidental dials.

Smart911®

Additional Caller Data for Faster, More Effective Response

Smart911 helps 9-1-1 call takers and first responders make faster, better decisions, shorten response times, and save lives.

It gives PSAPs and first responders access to a 9-1-1 caller’s Safety Profile: family member information, photos, medical conditions, disabilities, exact addresses, even pet information, to make informed dispatch decisions.

Rave Facility Data

Enhanced Facility Data on Every Call

Rave Facility speeds response by providing critical information and enhancing communications with facility personnel. It improves responder safety with essential, accurate site details.

Reduce the cost and overhead of maintaining accurate facility information by enabling online “crowd sourcing” with public safety oversight and controls, and facilitate interagency collaboration and data sharing with the same data set for responders, 9-1-1, fire inspectors, and other key personnel.

Call Taker Tools for Every 9-1-1 Call

Reporting, Notes, and Call Control Tools

9-1-1 call takers can create, annotate, and share secure notes for any telephone number to provide information on prank callers, NSI phones, frequent fliers, histories of domestic violence, and dropped calls.

The powerful reporting tool, Rave Analytics, gives 9-1-1 directors and supervisors easy, anytime web-based access to map-based call reporting data and analytics to drive staffing and funding decisions.

Schedule a Demo

We’d love the opportunity to work with you.