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Rave Facility

Rave Facility is a new module of the Rave 911 Suite™, providing PSAPs and public safety agencies with critical facility information during emergency responses.

Secure Critical Facility Information for First Responders

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Faster Response

Speeds response by providing critical information and enhancing collaboration between first responders and facility personnel.

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Improved Safety

Enhances responder safety with accurate site details and robust communication tools.

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Data Efficiency

Reduces the cost and overhead of maintaining accurate facility information by enabling online “crowd sourcing” with public safety oversight and controls.

Benefits of Rave Facility

Improves the speed and efficiency of emergency response by providing critical information and enhancing communications with facility personnel.

Enhances responder safety with access codes, hazard locations, and floor plans

Reduces the cost and overhead of maintaining accurate facility information by enabling online “crowdsourcing”

Facilitates inter-agency collaboration between public safety and business and facility managers who work off the same data set and emergency preparedness plans

Up to date and accurate data seamlessly available to responders, 911, fire inspectors, and other key personnel

Rave Facility Features

*Rave Facility is not available in Canada

Detailed Mapping

Data elements include floor plans, key holder information, alarm information, location of phones, utility shut-offs, AED locations, and contact information for key administrators and security personnel.

Up-To-Date Information

Facility managers enter and maintain their own data and are prompted with regular reminders to keep the information up-to-date. Public Safety agencies are provided controls for reviewing, verifying, approving, and accessing the data.

Geo-Fenced Locations

Users geo-fence and define each building in the system, enabling the display of critical facility information for every call made from that location – whether landline or wireless.

Seamless Integration

Works seamlessly with other modules in the Rave 911 Suite, including Smart911®.

Data Sharing

Information is available outside of a 9-1-1 call and can be queried by an authorized user – fire inspector, patrol officer, or dispatcher, helping responders in the field


Example use cases include providing evacuation routes and hydrant locations during a fire, AED locations during a medical emergency, and floor plans in the event of an active shooter.

Smart911Facility: Responding Faster to Accidents at Your Facility

Provide public safety with facility information such as floor plans, buildings, fire and utility information, and more. The thousands of public safety agencies that use Smart911 nationwide trust Smart911Facility for critical information needed in an emergency.

Trusted by Thousands of Organizations

Thousands of customers trust Rave to help protect their employees, students, and residents. Our customers include some of the largest communities, most respected companies, and best known colleges and universities in the world.


Learn More About Rave

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Info Sheet

Expand Emergency Communication with Mobile Reach

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Texas Education Agency (TEA) Grant Update

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Survey Report

2023 K-12 School Safety Survey Report

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Talk With An Expert

Discover our prepackaged solutions or configure a package that’s right for your community, company, K-12 schools and higher education system. Learn how you can be up and running in days, take advantage of unlimited emergency usage, and benefit from unbeatable performance and customer satisfaction.