All organizations, from government agencies and educational institutions to healthcare facilities, have a responsibility to protect their employees. Creating a safe workplace requires more than just developing a fire evacuation plan or sending out severe weather alerts. A comprehensive safety plan involves preparing for all types of crisis situations and maintaining clear communication with employees, no matter where they are located.
There are many tools and platforms that employers can use to communicate with their workers. However, Rave Mobile Safety offers the most comprehensive selection of communication applications for administrators and users. Our reliable, easy-to-use tools include a range of features to support compliance and help workers feel safe on the job.
Alert employees of emergencies
A reliable mass notification system is foundational to workplace safety. Administrators must be able to quickly inform affected employees of an emergency, such as a fire, network outage, cyberattack, severe weather event or active shooter situation. Rave Mobile Safety offers a comprehensive mass notification system designed to augment traditional alert systems, such as fire alarms and automated phone messages.
Rave Mobile Safety’s FedRAMP-certified mass notification system offers several benefits:
- Targeted notifications: Send alerts only to affected users to reduce unnecessary interruptions and avoid misinformation and panic.
- Multimodal alerts: Simultaneously send alerts via several channels: email, voice, desktop notifications, digital signage, social media and SMS text.
- Remote/lone workers support: Ensure off-site employees receive emergency alerts even when they are away from their laptop or landline phone.
- Multilingual messages: Rave automatically translates messages into over 60 languages, so every user can receive alerts and instructions in their preferred language.
Rave offers service availability of over 99.99% and transmits billions of messages every year. Additionally, our emergency notification applications are completely customizable; organizations can even create branded apps that offer a cohesive user experience.
Mass notification tools allow local governments to communicate with their residents, sending emergency alerts and reminders about local issues (e.g., scheduled road work). Additionally, SMS opt-in/opt-out technology allows visitors to sign up for emergency alerts. Administrators can set time limits for opt-in recipients, reducing the number of irrelevant notifications users receive.
Facilitate internal communication
Mass notifications are vital during an emergency, but organizations also need to stay in contact with their people during normal operations. Rave Mobile Safety’s communication tools facilitate strong communication during non-emergency situations. For example, school administrators can inform parents and guardians when grades are posted. Students can receive notifications about weather-related delays or class schedule changes.
Corporations can use communication tools from Rave to keep their employees informed of leadership changes, press releases and upcoming events. HR professionals can provide details on benefits and critical resources.
With our mobile-based tools, employees can connect with designed authorities to discuss concerns or report dangerous situations. Users can choose to provide a tip anonymously, which encourages employees to report suspicious behavior or compliance issues without fear of reprisal. Tips are automatically routed to the correct departments and logged for future review. Administrators receive automated reports and metrics, allowing analysis of tips, events, and results over time.
Improve emergency response procedures
Rave Mobile Safety offers several crisis management tools that support response and recovery procedures. Our incident collaboration platform facilitates communication between internal security forces and external organizations (e.g., 9-1-1 dispatch). Administrators can access emergency plans and share key resources (e.g., floor plans and evacuation routes) with first responders.
Additionally, our mobile-based apps provide emergency support to keep users safe during and following a crisis. With automatic location sharing and single-touch emergency call functionality, our safety apps ensure that users can report an emergency immediately. Integrated chat tools allow users to communicate with administrators and/or emergency responders via text when verbal communication is impossible.
Promote efficient crisis recovery
Crisis situations can have devastating consequences, impacting workers’ mental health and reducing productivity. Long recovery times can threaten operations and reduce customer trust. Communication is key to improving recovery procedures and reducing downtime.
Rave Mobile Safety’s critical communication tools feature a robust, easy-to-use dashboard that authorized users can access online from anywhere. An administrator can send an emergency alert with just three clicks, quickly notifying workers of a crisis and providing crucial instructions (e.g., shelter-in-place orders). Incident managers can quickly view, assign and track response and recovery tasks within the software.
Two-way communication tools allow managers to maintain contact with their team members immediately following a crisis and during all stages of recovery. Integrated polling technology enables employers to verify every worker’s location and safety status. Managers can also request additional information from workers (e.g., scheduling availability) and provide crucial mental health resources.
Protect your people with help from Rave Mobile Safety
Thousands of organizations worldwide trust Rave Mobile Safety to help them protect their employees, visitors, students, staff and residents. Whether you need a mobile-based safety app for your students or a robust incident collaboration platform, we can help. Our highly customizable tools facilitate internal communication, improving engagement during daily operations and emergencies. To learn more about our prebuilt communications tools or start building a customized solution, contact our team.