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Privacy Policy

Effective Date: December 30, 2021

Introduction

This Privacy Policy applies to data collection by Rave Wireless, Inc. d/b/a Rave Mobile Safety (“Rave Mobile Safety,” “we” or “us”) the websites, www.ravemobilesafety.com and all other Rave websites available to the public (“Sites”) and shall apply to your use of the Sites and their capabilities. This Privacy Policy excludes services that state that they are offered under a different Privacy Policy. This Privacy Policy governs the manner in which Rave Mobile Safety collects and uses information from you (“User” or “you”) on the Sites.

We are committed to protecting your privacy in compliance with all pertinent laws and regulations.  Our Privacy Policy explains: (1) what information we collect and why we collect it; (2) how we use and share that information; and (3) the choices we offer you, including how to access and update information. Specifically, our Privacy Policy covers the following topics:

  1. When This Privacy Policy Applies
  2. Terms of Use
  3. Information We Collect
  4. How We Use Information We Collect
  5. Our Legal Basis for Collecting Personal Data
  6. Information We Share
  7. Consequences of Your Failure to Provide Personal Data
  8. Our Retention of Your Personal Data
  9. Your Choices Regarding Accessing, Updating or Deleting Your Personal Data
  10. Our Opt-in/Opt-out Policy
  11. Third-Party Links
  12. International Transfer
  13. How We Protect Personal Data
  14. Children
  15. Direct Marketing and “Do Not Track” Signals
  16. Rights of California Residents
  17. Changes to this Privacy Policy
  18. How to Contact Us

Please familiarize yourself with our privacy practices that are described here and let us know if you have any questions. By using the Sites, you confirm your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use the Sites.

Irrespective of what country you live in, you authorize us to transfer, store, and use your information in the United States and Canada in the manner described in this Privacy Policy. The privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the country where you live. Learn more about our data transfer operations in the “International Transfer” section below. If you do not agree to the transfer, storage and use of your information in the countries where we operate, you should not use the Sites.

If you have any questions or comments about this Privacy Policy, please submit a request to privacy@ravemobilesafety.com.

When this Privacy Policy Applies

Our Privacy Policy applies to the services offered by Rave Mobile Safety on the Sites (the “Services”) and excludes products and services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you, or other sites linked from our Services or Sites. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.  You should refer to those companies’ privacy policies for that information.

Terms of Use

By accessing or using the Sites in any manner, you also agree to be bound by Rave Mobile Safety’s Terms of Use (the “Agreement”). Please read the Agreement carefully. If you do not accept all of the terms and conditions contained in or incorporated by reference into the Agreement, you should not use the Sites.

Information We Collect

We collect information, including Personal Data, to provide better services to all our Users. We use the term “Personal Data” to refer to any information that identifies or can be used to identify you. Common examples of Personal Data we may collect include first and last name, address, business email address, organization name, phone number, and digital identity such as a login name or handle and certain metadata

“Sensitive Personal Data” refers to a smaller subset of personal data which is considered more sensitive to the individual, such as race and ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric information, physical or mental health information, medical insurance data, and sexual orientation. Rave Mobile Safety does not collect or use Sensitive Personal Data through these Sites and asks that you do not provide Sensitive Personal Data to us.

We collect Personal Data in the following ways:

  1. Information You Provide to Us

You may choose to provide us with Personal Data about yourself, including but not limited to your name, organization, phone number and email address, by completing forms on our website, such as when you request information about our Services. You may also provide us with Personal Data about yourself when your report a problem or have a question about our Sites or Services. When using our Services, you may provide us with information sent between you and individuals authorized to administer our Services. This information may include location and address information you elect to share with the Services. Please note that if you do not provide us with Personal Data, your ability to use certain aspects of our Sites may be limited.

  1. Information We Obtain from Your Use of Our Sites

We collect certain information automatically, such as your operating system version, browser type, and internet service provider. When you use our Sites, we automatically collect and store this information in service logs. This includes details of how you used our Sites; Internet protocol address; and cookies that uniquely identify your browser.  We may also collect and process information about your actual location. The information we collect automatically is statistical data and may or may not include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties.

  1. Cookies and Similar Technologies

We and our partners use various technologies to collect and store information when you visit one of our Sites, and this may include using cookies or similar technologies to identify your browser or device. This information is anonymous.  We also use these technologies to collect and store information when you interact with Sites from our partners, such as advertising Sites. Our third-party advertising and analytics partners include Google as well as marketing automation, in-page analytics, and Search Engine Optimization tools.  This information does not contain your name, address, telephone number or addresses. 

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on the hard drive of a website visitor’s computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Sites.  For more information about our use of cookies, including details on how to opt out of certain cookies, please see our Cookie Policy.

Web Beacons. Pages of our Sites or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

How We Use Information We Collect

We use your Personal Data in ways that are compatible with the purposes for which it was collected or authorized by you, including the following:

  1. To inform you about Services available from Rave Mobile Safety and to provide you with our Services;
  2. To administer content, promotion, survey or other Sites features;
  3. To communicate about, and administer your participation in surveys, special programs, offers or promotions and to deliver pertinent emails;
  4. To improve our customer service;
  5. To respond to and support customers regarding their use of the Sites;
  6. To comply with applicable legal requirements; and
  7. To investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our Users.

We also use the information we collect from our Sites to provide, maintain, and improve them, to develop new services, and to protect our company and our customers.

We may use information collected from cookies and other technologies, to improve your user experience and the overall quality of our Services. For example, by saving your language preferences, we’ll be able to have our Services appear in the language you prefer.  We may use your personal information to see which web pages you visit at our Site, which website you visited before coming to our Sites, and where you go after you leave our Sites. We may then develop statistics that help us understand how our visitors use our Sites and how to improve them.  We may also use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

Our Legal Basis for Collecting Personal Data

Whenever we collect Personal Data from you, we may do so on the following legal bases:

  1. Your consent to such collection and use;
  2. Out of necessity for the performance of an agreement between us and you, such as your agreement to use our Services and products;
  3. Our legitimate business interest, including but not limited to the following circumstances where collecting or using Personal Data is necessary for:
    • Intra-company transfers of customer data for administrative purposes;
    • Product development and enhancement, where the processing enables Rave Mobile Safety to enhance, modify, personalize, or otherwise improve our Services and communications for the benefit of our customers, and to better understand how people interact with our Sites;
    • Communications and marketing, including processing data for direct marketing purposes, and subject to your opt-in for these purposes, and to determine the effectiveness of our promotional campaigns and advertising;
    • Fraud detection and prevention;
    • Enhancement of our cybersecurity, including improving the security of our network and information systems; and
    • General business operations and diligence;

provided that, in each circumstance, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place to protect your privacy. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes. 

Information We Share

We do not share personal information collected through these Sites with companies, organizations or individuals outside of our company unless one of the following circumstances applies:

  • With your consent. We may share Personal Data with companies, organizations or individuals outside of Rave Mobile Safety when we have your consent to do so.
  • For external processing. We may provide Personal Data to our affiliates or other trusted businesses or partners to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. These third parties include sales and marketing platforms. It is our policy to only share Personal Data with contractors, service providers and other third parties who are bound by obligations to keep such Personal Data confidential and use it only for the purposes for which we disclose it to them. Under certain circumstances, you may avoid having us share your information with our business partners and vendors by not granting us permission to share your information when we request that from you.  Not granting us permission to share your information with our business partners or vendors may limit your access to their services through the Sites. We do not share Personal Data with third parties for their own marketing purposes.
  • For legal reasons.We will share Personal Data with companies, organizations or individuals outside of Rave Mobile Safety if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce our Terms of Use, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Rave Mobile Safety, our users or the public as required or permitted by law.

We attempt to notify our users about legal demands for their personal data when appropriate in our judgment unless prohibited by law or court order or when the request requires expedited attention. We may dispute such demands when we believe, at our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

The specific circumstances under which we may share your Personal Data will vary based on the information you provide, the Services you elect to participate in, and how you use the Services.

  • Business Transfers. As we continue to develop our business, we may buy, sell, or share assets in connection with, for example, a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such transactions, Personal Data about our users is often a transferred business asset.  In the event of a transaction of that nature, Personal Data about our users may be one of the transferred assets to enable the new owner to provide the Services to you in compliance with our agreements, this Privacy Policy and applicable law. Subsequent to the change of ownership, the new owner will be solely responsible for compliance with this Privacy Policy (or a replacement to which you agree) and the law.
  • Aggregate Site Use Information.Our Services may automatically collect usage information, such as the numbers and frequency of visitors to our Sites and users who use our Services. We use this information in aggregate form and not in a manner that would identify you personally.  We may share aggregated and anonymized/pseudonymized Personal Data to advertisers and other third parties in order to promote or describe the use of the Sites.

Consequences of Your Failure to Provide Personal Data

Your provision of Personal Data is required in order to use certain parts of our Services.  If you fail to provide such Personal Data, you may not be able to access and use our Services on our Sites or parts of our Services available via the Sites. 

Our Retention of Your Personal Data

We may retain your Personal Data for a period of time consistent with the original purpose for the collection.  For example, we keep your Personal Data for no longer than reasonably necessary for your use of our products and Services and for a reasonable period of time afterward to conform to legal and business requirements. We also may retain your Personal Data during the period of time needed for us to pursue our legitimate business interests including to meet regulatory requirements, conduct audits, comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, enforce our agreements, or fulfill your request to “unsubscribe” from further messages from us.

Your Choices Regarding Accessing, Updating or Deleting Your Personal Data

Whenever you use our Services, we aim to provide you with choices about how we use your Personal Data and provide you with access to your Personal Data. If that information is inaccurate, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. Subject to applicable law, you may obtain a copy of personal information we maintain about you, or you may update or correct inaccuracies in that information by contacting us at privacy@ravemobilesafety.com. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. In addition, if you believe that personal information, we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated in the How to Contact Us section below.

European Users’ Rights With Respect to Personal Data

Some data protection laws, including the European Union’s General Data Protection Regulation (“GDPR”), provide you with certain rights in connection with Personal Data you have shared with us. If you are resident in the European Economic Area, you have the following rights, all of which we provide you, as described in this Privacy Policy:

  1. The right to be informed. You are entitled to be informed of the use of your Personal Data.
  2. The right of access. You have the right to request a copy of your Personal Data which we hold about you.
  3. The right of correction: You have the right to request correction or changes of your Personal Data if it is found to be inaccurate or out of date.
  4. The right to be forgotten: You have the right to request us, at any time, to delete your Personal Data from our servers and to erase your Personal Data when it is no longer necessary for us to retain such data. Note, however, that deletion of your Personal Data will likely impact your ability to use our Services.
  5. The right to object (opt-out): You have the right to opt-out of certain uses of your Personal Data, such as direct marketing, at any time.
  6. The right to data portability: You have the right to a “portable” copy of your Personal Data that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your Personal Data stored on our servers / IT environment to another service provider’s servers / IT environment where that is technically feasible.
  7. The right to refuse to be subjected to automated decision making, including profiling:You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
  8. The right to lodge a complaint with a supervisory authority.

As well, we encourage you to contact us using the contact information below, and we will consider your complaint in accordance with applicable laws.

Changing or Deleting Your Information

You may update or correct information about yourself by emailing us at privacy@ravemobilesafety.com.  We may retain an archived copy of your records as required by law, to comply with our legal obligations, to resolve disputes, to enforce our agreements or for other legitimate business purposes. 

We may contact you to request that you update your Personal Data on a regular basis to ensure its integrity for the purposes of ongoing data management.

Our Opt-in/Opt-out Policy

By providing an email address or other contact information on the Rave Mobile Safety Sites, you agree (“opt-in”) that we may contact you to provide any Service-related notices, or to provide you with information about our events, invitations, or related educational information.

For purposes of this Privacy Policy, “opt-in” is generally defined as any affirmative action by a user to submit or receive information, as the case may be.

We currently provide the following opt-out opportunities:

  1. At any time, you can follow a link provided in offers, newsletters or other email messages (except for e-commerce confirmation or service notice emails) received from us to unsubscribe from the Service.    
  2. At any time, you can contact us through privacy@ravemobilesafety.com or the address provided below to unsubscribe from the Service and opt-out of our right per your consent under the terms of this Privacy Policy to share your Personal Data. 

Notwithstanding anything else in this Privacy Policy, please note that we always reserve the right to contact you in the event of a change in this Privacy Policy, or to provide you with any Service-related notices.

Third-Party Links

The Sites may contain links to web pages operated by parties other than Rave Mobile Safety. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the User to take precautions to ensure that whatever links the User selects or software the User downloads (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects, and other items of a destructive nature. These websites and services may have their own privacy policies, which the User will be subject to upon linking to the third party’s website. Rave Mobile Safety strongly recommends that each User review the third party’s terms and policies.

International Transfer

We are committed to complying with applicable laws, regulations and mandatory government standards regarding the protection of Personal Data. 

Since we are a global organization, Personal Data and any additional information submitted may be used globally in connection with employment, business processes within Rave Mobile Safety, or communicating with our customers. Therefore, Personal Data may be transferred to other Rave Mobile Safety entities worldwide, where it will be processed in accordance with this Privacy Policy and laws that are applicable in each country. Countries where we process data may have laws that are different, and potentially not as protective, as the laws of your own country.

If we transfer your Personal Data out of your jurisdiction, we will implement suitable safeguards and rely on legally provided mechanisms to lawfully transfer data across borders to ensure that your Personal Data is protected. 

How We Protect Personal Data

Rave Mobile Safety maintains administrative, technical and physical safeguards designed to protect the User’s Personal Data and information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms.  For example, we use commercially reasonable security measures such as encryption, firewalls, and transport layer security (TLS) or hypertext transfer protocol secure (HTTPS) to protect Personal Data.  However, Rave Mobile Safety cannot guarantee the security of user account or other personal information. Unauthorized entry or use, hardware or software failure, and other factors, could compromise the security of user information at any time.  

If Rave Mobile Safety collects account information for payment or credit, Rave Mobile Safety will use the information only to complete the task for which the account information was offered.

Children

The Site is not intended for use by children.  We do not intentionally gather Personal Data about visitors who are under the age of 13.  If a child has provided us with Personal Data, a parent or guardian of that child may contact us to have the information deleted from our records. If you are less than 13 years old, please do not register for our Services or provide any personal information about you to us. If you are less than 16 years old, also do not provide any personal health information about yourself to us.  If you believe that we might have any information from a child under age 13 or personal health information from a child under age 16 without proper consent, please contact us at privacy@ravemobilesafety.com. If we learn that we have inadvertently collected the personal information of a child under 13, or equivalent minimum age depending on the jurisdiction, or personal health information from a child under age 16, in either instance without proper consent, we will take steps to delete the information as soon as possible. 

Direct Marketing and “Do Not Track” Signals

Rave Mobile Safety does not track its customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons and similar technologies, to allow you to opt out of data collection through those technologies.

Privacy Rights Of California Residents

California residents are entitled under the California Consumer Privacy Act to contact us for various purposes, including to request information about whether we have disclosed personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes. California residents have the right to be informed as to what personal information about them we may have, how we collected and may use that information and how to have it corrected or deleted, all of which we have provided in the Privacy Policy, and may request further information about our compliance with this law by contacting us by one of the means listed in the “How to Contact Us” section below.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time and will post any privacy policy changes on this page.   We recommend that you visit this page periodically to determine whether there are any changes that apply to you.

How to Contact Us

If you have any specific questions about this Privacy Policy or any privacy-related concerns, you can contact us via email or by writing to us or calling the toll-free number as follows:

Rave Mobile Safety
Attn: Privacy Policy Inquiry
492 Old Connecticut Path
2nd Floor
Framingham, MA 01701

privacy@ravemobilesafety.com

Toll Free: 888-605-7164