What Is Smart911?
Smart911(TM) improves the quality and quantity of information available to 9-1-1 call takers. It helps 9-1-1 call takers make faster and better decisions, shortens response times, and helps save lives.
Using a secure web site, citizens enter information they want to make available to 9-1-1 call takers in the event they call 9-1-1. Information can include family member data, medical conditions, disabilities, movement limitations, exact locations, even pets.
Registration is free and each person has complete control over what is entered and available to 9-1-1. All information is associated with the phone number(s) in the registration and is only shown when a 9-1-1 call is made.
When a person calls 9-1-1 from a registered phone number, their data automatically displays on the call taker’s work station. It can also be made available to police, fire, and EMS in the field to help them respond more quickly and effectively. Smart911 works seamlessly in today’s infrastructure as well as future Next-Generation 9-1-1 environments.