Rave Alert

Rave Alert

Fast, Reliable Mass Notification System for Routine Messaging and Emergency Communications

Easily send unlimited messages – to unlimited recipients – by unlimited administrators from any internet connected device.

  • With two clicks, Rave Alert sends multi-modal messages via text, email, voice, IPAWS-OPEN, WebEOC, digital signage and more.
  • With on-going proactive freshness checks, Rave Alert sends the right message to the right user every time.
  • With unmatched performance, Rave Alert sends 2,000 SMS messages per second and ½ billion messages a year.
Rave Alert Product

Easy to Use Interface

Our mass notification system gets the right message to the right user at the right time from any internet connected device. Send your message from anywhere to anywhere in a matter of seconds.

It only takes two clicks to send alerts in all communication modes., CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage – simultaneously. This ensures your targeted audience receives your messages as soon as possible.

 

  • Pre-set templates make it easy for infrequent users to send messages in emergencies.
  • Unlimited audience segmentation enables targeted, two-way communications for on-going incident management. And makes it easy for departments to use Rave Alert for internal communications.

We routinely perform usability testing and incorporate feedback from our thousands of customers to improve our user interfaces and ensure notifications can be sent by any level user in any situation.

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Unmatched Performance and Reliability

Tested and proven daily — we send 1/2 billion notifications annually at delivery speeds in excess of 2,000 SMS messages per second.

Rave’s public safety grade infrastructure of multiple carriers, carrier networks and aggregators, and geo-redundant data centers, ensures top emergency notification system performance and delivery.

Rave Mobile Safety communication solutions are at work in complex organizations such as full state implementations in Arkansas and Michigan, the City of Seattle, and numerous corporations around the United States. We can configure your system to optimally support any access and alert types you need.

Superior Contact Management

Keep your data current and accurate — changes to your database update automatically in Rave Alert.

Rave Alert offers automated “set it and forget it” data management with on-going, proactive freshness checks.

For data synchronization across your systems, our Autoloader upload system accepts .CSV files regardless of origin, and web APIs that allow real-time updates of your data within Rave Alert.

Our opt-in web portal – branded to your organization lets recipients  choose when and how they want to receive emergency notifications.

Leverage sophisticated reporting for analysis and emergency planning.

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Unlimited Internal Communication

Rave Alert’s unlimited messaging allows organizations to use Rave Alert’s scalable, efficient, and easy to use infrastructure for internal routine communications. You can easily segment into unlimited groups — department, location, or any criteria you choose — for targeted messages.

With role based access controls, you can authorize multiple users to send alerts from any department and limit which groups specific administrators can view and send alerts to. Rave Alert’s automatic loading and updating tools keep staff contact information accurate and ready.

You can customize Rave Alert interfaces for different administrators limiting tools and options based on their needs. This flexibility allows each department to access the system in the way best suited to them.

Rave Alert Benefits

Connect With Other Systems

Communicate intelligently with the widest range of technologies to extend the reach of notifications and data synchronization across systems.

Rave Alert is CAP compliant. It allows integration with a wide variety of emergency systems like sirens and the National Weather Service, RSS to update websites and digital signage, and many other integrations. Rave Alert’s batch upload system accepts .CSV files and web APIs for real-time data updates.

Role-Based Access Control

Rave Alert’s interfaces can be customized for different administrators only showing specific tools and options based on their needs. This flexibility allows each of your departments to access the system in the way best suited to them.

Be Up and Running in Just Days

Rave Alert is a web-based software-as-a-service product. This, means there is no hardware or software on premise installation. Working with a dedicated Client Manager, onboarding and implementation can be completed in a matter of days.

Rave Alert Reporting Dashboard

Rave Alert provides real-time updates of alert success. Administrators can always confirm notification delivery. With detailed “by recipient” reports, administrators can view alert content, any responses, success/failure by delivery method and recipient contact, and method-specific information, such as busy calls or answering machines.

The Rave Alert dashboard global reports show overall system use to help strategically improve alert effectiveness across your organization.

Live In-Product Training

Rave Alert includes an in-product training that allows users hands-on practice creating and sending alerts without risk of accidental broadcasts. Most administrators can be trained in 1 and 2 hours. Users with fewer access permissions can be trained in a matter of minutes.

Training directly on Rave Alert’s interface improves users’ confidence, speed, and accuracy during emergencies.

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Instant and Automatic Weather Notifications

Never miss sending a weather notification. Instantly and automatically alert recipients based on weather in the area including type of weather, location, and severity.

No manual intervention required because as a FEMA Certified IPAWS Alert Origination Service Provider alerts are triggered by the National Weather Service.

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Text Opt-In for Greater Reach

Using Rave Alert’s SMS Opt-in people can easily sign up for alerts by texting a keyword to a short code.

You can use a keyword for multiple events and can have multiple keywords. With optional automatic expiration, the subscription can be set to automatically expire on a specific date or after a specific duration.

When receiving alerts is top of mind, people can easily sign up for timely updates relevant to where they live, work, or go to school.

Rave Alert Resources

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