HEALTHCARE - CRITICAL COMMUNICATION AND RESPONSE PLATFORM

Communicating with staff on a 24/7 schedule can be even more challenging during a crisis when there's an increased demand for emergency care.

hc-hero-icon1
80% of emergency medical workers will experience violence during their careers
hc-hero-icon2
CMS emergency preparedness requirements went into effect November 15, 2017
nurse-staffing-icon
70% of nurse managers are very concerned about the effects of nurse scheduling and staffing problems on the patient experience

How do you...

hc-hdy-icon1

Meet the CMS emergency preparedness rule requirements

hc-hdy-icon2

Reduce communications fatigue with targeted two-way communications

hc-dhy-icon3

Prevent workplace violence and keep staff safe

One Platform.

All Your Healthcare Communications

Proactively Communicate with Staff

Staff members grow frustrated when administrators send unclear updates and poorly targeted notifications causing confusion and inefficiency. Healthcare workers expect their organization to proactively provide clear direction on meeting announcements, schedule changes, and everyday communication with staff, as well as emergency notifications for urgent issues and staff needs.

You can easily meet staff expectations by segmenting your sends into unlimited groups — department, location, or any criteria you choose — for targeted messages.

For time-sensitive communications like trauma code calls and surprise department of health visits, you can send notifications with 2 clicks across voice, text, email, digital signage, website, sirens and much more.

staffing-img

Save Time and Money with Automated Staffing

Although understaffing is a significant problem in healthcare organizations, staffing continues to be a manual and time-consuming process that increases cost. Today, administrators spend too much time making phone calls, tracking responses, and coordinating shifts, negatively impacting staff morale and patient care.

In emergency situations, hospitals need a fast way to alert staff of shift openings. An automated notification process with confirmations, quotas and follow up messaging, helps staff handle the heightened level of demand, especially in emergency situations.

INFOGRAPHIC: The Negative Impact of Staffing Issues in Healthcare

BLOG: A Business Continuity Management Tool for Critical Shift Management

 

Meet CMS Mandates and Requirements

All the new CMS requirements are overwhelming healthcare organizations. As of November 15, 2017, every healthcare organization has to meet the Emergency Preparedness Requirements including emergency exercises, and ability to communicate via several different channels.

Since one avenue of communication is no longer considered enough to meet the guidelines, healthcare organizations need to be able to send multi-modal notifications simultaneously and generate reports for CMS compliance.

Free CMS Compliance Whitepaper
New call-to-action
cms-mandate-bg
umbrella_v2

Prevent Workplace Violence and Keep Your Employees Safe

The healthcare sector makes up 9 percent of the overall U.S. workforce, but it experiences as many violent injuries as all other industries combined.

Healthcare organizations are accountable for staff well-being and need robust safety and security operations to protect healthcare workers and prevent violence.

Through emergency notifications, panic buttons, and anonymous tips, safety and security teams can implement the latest technologies to prevent incidents and communicate in real-time with staff and ensure a faster incident response.

“What I like about the Rave Platform is that we can access it from anywhere, it's easy to use, and it’s fast.”
carle-testimonial-logo
ANITA GUFFEY
EMERGENCY MANAGEMENT DIRECTOR
CARLE FOUNDATION HOSPITAL

Improve Patient Care and Resource Coordination

Quality and speed of patient care are essential. Yet, most healthcare facilities cannot provide the best care possible due to poor communication procedures.

Avoid inefficient communications with real-time polling and response for staff call outs for shift changes, overtime needs, and transport requests.

Two-way communication and response improves workflow, staff productivity, and the patient care in your facility.

 

Find out how an award-winning hospital communicates faster
hc-heart_v2

Receive Actionable Feedback
from Employees

Despite being the eyes and ears of your organization, your staff
might be hesitant to report incidents or personnel issues.

You can tap into your organization by empowering them to discreetly submit anonymous tips through a mobile app. The See Something, Say Something technology increases engagement and prevents staff from withholding timely, critical information.

When a tip or employee check-in is received, Corporate Security or key personnel can respond with a message to gather more information, if needed.

There’s a man I don’t recognize on the 3rd floor by the servers.

What does he look like?

He had brown hair and a red shirt.

Thank you. We are sending someone now.

What’s Your Challenge?

Every organization has its own unique needs and challenges. That’s why we offer a wide range of products and features that can scaled and customized to fit your organization. Explore our complete suite of Healthcare Solutions, then contact us to learn how we can customize those solutions for your organization.

Contact Us about healthcare solutions

Talk to an Expert

expert-icon

Talk to a Healthcare Communications Expert

Schedule a consultation to learn more about our products and features that can scale and be customized to fit your organization.