Security Incident Management Software

security incident management softwareDue to the different requirements of business, schools and other organizations, there is no “one-size-fits-all” security incident management software solution. Often it is necessary to mix and match different components of different solutions in order to arrive at a compromise between what is required, what is desired, and what will work together.

Security incident management software from Rave Mobile Safety is different. We have developed a range of safety solutions that integrate with each other in order to accelerate incident reporting and increase first responder preparedness, situational awareness, and effective communication during an incident. Businesses, schools, and other organizations select which of our safety solutions match their requirements, and our team of technical experts takes care of the rest.

Compatible Incident Management Solutions

The following selection of incident management solutions illustrates three different security incident management software components designed to accelerate incident reporting and increase first responder preparedness, situational awareness and effective communication during an incident. They each work with each other, or can be used independently of each other to perform their separate roles.

Rave Panic Button is a lightweight Smartphone app that, with one press of a button, authorized users can communicate an emergency – and the nature of the emergency – to 911 and on-site security personnel. 911 call takers have immediate access to information such as who launched the emergency call and their location in order to facilitate the rapid dispatch of first responders.

Rave Facility is a platform onto which businesses, schools and other organizations can load data about their facilities such as floor plans, the best access points, alarm access codes and AED locations. This information – along with any recorded potential hazards – can be accessed by first responders while on their way to attend to an incident so they are better prepared for the situation ahead of them.

Rave Alert is a multi-channel emergency notification system for alerting employees, students, or citizens to the risk of danger. Effective at raising situational awareness, Rave Alert can be used to conduct two-way conversations with people trapped by the emergency via voice, SMS text messaging, or email. Rave Alert also has multiple non-emergency uses to enhance communications within communities.

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Safety Incident Management Software Integrations with Smart911

As well as integrating with each other, Rave Mobile Safety´s safety incident management software integrates with the most widely-used free safety profile service – Smart911. Used by more than 32 million people nationwide, Smart911 allows individuals to enter critical information about themselves that will help first responders better serve their needs in the event of an emergency.

The type of information typically entered into the Smart911 database includes the names and contact t numbers of people who live at the same address, vehicle license numbers, and medical conditions or mobility issues. Individuals can also indicate whether they are hard of hearing or if English is not their primary language – vital information for first responders to know when attending an emergency.

Working together, Rave Mobile Safety´s incident management solutions and Smart911 create powerful data and communication tools can accelerate the speed at which incidents are reported, increase the preparedness of first responders to deal with the situation, and provide effective communication during an emergency to save time and save lives.

Using Rave Alert´s Geo-Polling Function for Incident Response Management

All of Rave Mobile Safety's incident management solutions are packed full of features that can be used to enhance incident response management, but one in particular can help emergency managers eliminate previously unaccounted for individuals from search and rescue missions, and prioritize where incident response resources should be directed - Rave Alert´s geo-polling function.

The geo-polling function is not incident response management software nor any type of security incident management system. It is a message sent to personnel located in a specific geographical area which has a question and answer format that recipients can answer by clicking on a link to web page or using the keypad on their mobile devices. A geo-poll Q&A during a severe weather event may look like this:

Q: Do you require any assistance?

A1: No, we are safe.

A2: Yes, we need help evacuating.

A3: Yes, we need food and water.

A4: Yes, we need medical assistance.

The answers are collated by the Rave Alert WebEOC-compatible Command Center for easy analysis. Respondents that answered with option “A1” can be eliminated from the immediate incident response, while the appropriate resources can be directed to respondents who selected option “A2”, “A3”, or “A4”, and search and rescue teams prioritized to look for individuals who failed to respond at all.

See Our Security Incident Management Tools in Action

If you have a responsibility for safety in a business, school or other organization, or you are a safety coordinator for a community, we invite you to contact us to discuss the components you would like to see in a security incident management software solution. Please note, in addition to the security incident management tools featured above, we also supply several personal safety and data management tools.

Our team of technical experts will provide you with further information about the components you are interested in, and explain how they would integrate with any other security incident management software already at your disposal (for example, digital signage and surveillance equipment). Our team will also arrange a free demo of the components, allowing you and key colleagues time to think of any further questions you would like to ask.