With on-going proactive freshness checks, Rave Alert sends the right message to the right user every time.
Pre-set templates make it easy for infrequent users to send messages in emergencies.
Unlimited audience segmentation enables targeted, two-way communications for on-going incident management.
Constant improvements are made to the interface through testing and customer feedback to ensure notifications can be sent by any level user in any situation.
LARRY ZACARESE, JD, MPA, CHSP, CHCM, EMT-P
ASSISTANT CHIEF OF POLICE AND DIRECTOR OF EMERGENCY MANAGEMENT STONY BROOK MEDICINE
Rave’s public safety grade infrastructure of multiple carriers, carrier networks and aggregators, and geo-redundant data centers, ensures top emergency notification system performance and delivery.
Rave’s communication solutions work in complex organizations such as full state implementations in Arkansas and Michigan, the City of Seattle, and numerous corporations around the United States. We can configure your system to optimally support any access and alert types you need.
Rave Alert offers automated “set it and forget it” data management with on-going, proactive freshness checks. Our secure data centers ensure that your data stays safe.
For data synchronization across your systems, our Autoloader upload system accepts .CSV files regardless of origin, and web APIs that allow real-time updates of your data within Rave Alert.
Our opt-in web portal – branded to your organization lets recipients choose when and how they want to receive emergency notifications.
Leverage sophisticated reporting for analysis and emergency planning.
Instantly and automatically alert recipients based on weather in the area including type of weather, location, and severity.
No manual intervention required because as a FEMA Certified IPAWS Alert Origination Service Provider alerts are triggered by the National Weather Service.
Rave Alert’s SMS Opt-in feature enables people to easily sign up for alerts by texting a keyword to a short code.
You can use a keyword for multiple events and can have multiple keywords. With optional automatic expiration, the subscription can be set to automatically expire on a specific date or after a specific duration.
When receiving alerts is top of mind, people can easily sign up for timely updates relevant to where they live, work, or go to school.
With Rave Alert’s geo-poll feature, you can solicit requested information via simple poll questions via SMS, email and voice calls.
You can collect and organize the answers in reports for easy analysis and action. When needed, you can view a recipient’s location with their answer.
As a result, you do not need to rely on apps or static location data for real-time location of your staff or community members.
Rave Alert’s unlimited messaging allows organizations to use Rave Alert’s scalable, efficient, and easy to use infrastructure for internal routine communications. You can easily segment into unlimited groups — department, location, or any criteria you choose — for targeted messages.
You can customize Rave Alert interfaces for different administrators limiting tools and options based on their needs. This flexibility allows each department to access the system in the way best suited to them.
Rave Alert provides real-time updates of alert success. Administrators can always confirm notification delivery. With detailed “by recipient” reports, administrators can view alert content, any responses, success/failure by delivery method and recipient contact, and method-specific information, such as busy calls or answering machines.
The Rave Alert dashboard global reports show overall system use to help strategically improve alert effectiveness across your organization.
Communicate intelligently with the widest range of technologies to extend the reach of notifications and data synchronization across systems.
Rave Alert is CAP compliant. It allows integration with a wide variety of emergency systems like sirens and the National Weather Service, RSS to update websites and digital signage, and many other integrations. Rave Alert’s batch upload system accepts .CSV files and web APIs for real-time data updates.
Rave Alert includes an in-product training that allows users hands-on practice creating and sending alerts without risk of accidental broadcasts. Most administrators can be trained in under 2 hours. Users with fewer access permissions can be trained in a matter of minutes.
Training directly on Rave Alert’s interface improves users’ confidence, speed, and accuracy during emergencies.
Rave Alert is a web-based software-as-a-service product. This means there is no hardware or software on premise installation. Working with a dedicated Client Manager, onboarding and implementation can be completed in a matter of days.
Rave Alert’s interfaces can be customized for different administrators only showing specific tools and options based on their needs. This flexibility allows each of your departments to access the system in the way best suited to them.
SAFETY Act Certified by the Department of Homeland Security
GSN 2016 Homeland Security Awards – Finalist
2017 Finalist for DRI International Awards of Excellence
Approved
