Mass Text Notification System
Rave Mobile Safety´s mass text notification system – “Rave Alert” – is a web-based communications platform that can be used to communicate messages to thousands of people quickly and simultaneously. Suitable for use in both urgent and non-urgent scenarios, Rave Alert can protect and inform people with the click of a mouse from any Internet-connected location.
Mass text notification systems are acknowledged to be the most effective means contacting large groups of people in an emergency, as text-based systems have a broader reach than any other channel of communication. 92% of the population owns a mobile device capable of receiving an SMS text message, and 91% of us keep our mobile devices within reach at all times.
However, as Rave Alert is an “opt-in” mass text notification system that gives contacts a choice of how they would like to receive communications, our mass text notification system is more versatile than most. This is just one of the reasons why thousands of communities, schools and businesses trust Rave Alert to get the right message to the right people at the right time.
Setting Up a Rave Alert Mass Text Notification System
In order to set up a Rave Alert mass text notification system, your community, school, business or other organization should appoint a system administrator. Mass text notification systems are simple to use, so the system administrator does not need to have any special technical skills in order to operate Rave Alert – availability is usually the most important attribute.
The system administrator contacts Rave Mobile Safety and discusses their requirements with our technology experts. Our technology experts provide the system administrator with access to the Rave Alert communications platform and create a branded web portal for your community, school, business or organization. We also provide the tools for you to populate your contact database.
Contact databases can be populated in two ways – either by autoloading an existing database onto the platform or by SMS opt-in. Depending on state laws and corporate policies, autoloading contacts can create privacy issues. As the SMS opt-in process is much simpler, avoids privacy issues and creates an easier-to-manage database, this is the method chosen by most communities, schools, businesses and organizations.
Populating Rave Alert by SMS Opt-In
It is likely you will have seen an advert inviting you to text a keyword (for example “pizza”) to a shortcode number (for example “123456”) in order to take advantage of a special offer or discount. The opt-in process for populating the Rave Alert mass text notification system works in a very similar way – only you don´t get a free pizza at the end of it.
People who want to join the mass text notification service text a keyword to a shortcode number and opt-in to the contact database. Once opted-in, they get access to the branded web portal, through which they can add other contact details if they wish, such as their email address and social media usernames. They can also express their order of preference for receiving messages.
If a database is divided into groups (we explain the benefit of this below), contacts can also select which groups they would like to join. Mechanisms exist so that if a contact belongs to multiple groups, they will not receive multiple messages through the same channel of communication if, for example, a warming of incoming extreme weather was sent to the whole database.
The Benefits of Dividing a Mass Text Notification Service into Groups
Dividing a mass text notification service into groups has many benefits. It ensures people only receive messages that are relevant to them, and prevents the scenario in which contacts opt-out of the service due to receiving too many messages that are of no interest to them. Sending a message to one group is just as easy as sending a message to the whole database, so it creates no extra work for administrators.
System administrators can create a limitless number of groups and, if practical, assign different keywords to each one. For example, a nationwide business with offices in multiple cities could ask its employees to use the keywords “Dallas”, “Denver” or “Detroit” to opt-into its database, so the business could either send a message to “All” or location-specific messages.
In communities, residents could be divided into groups according to their location; while schools could create separate groups for students, tutors, and parents. As with the scenario of the nationwide business above, system administrators can then either send database-wide urgent and non-urgent messages, or communicate with just the group(s) for whom the message is relevant.
Organize a Free Demo of Rave Alert in Action
If you are interested in setting up a mass text notification service, and would like to know more about the Rave Alert mass text notification system, please do not hesitate to contact us and request a free demo of Rave Alert in action. We will ask a few questions about the intended objectives of your service, and arrange a time for the demo that is convenient to you and any others who want to share their input.
During the demo, our team of technical experts will explain the features of the Rave Alert platform with reference to your intended objectives and will be happy to answer any questions you have. If you have any questions you would like to ask before organizing your free demonstration, you are invited to contact us, and our Customer Support team will get back to you as quickly as possible.