911 Response

Ottawa County Central Dispatch Authority

August 4, 2021

Ottawa County, Michigan Uses Rave 911 Suite to Determine Emergency Caller Locations

Ottawa County, Michigan's 911 operators understand the limitations of technology, as anywhere from 10% to 95% of 911 callers are located. Find out how they adapted to improve their emergency response.

August 4, 2021

911 Call Taker Uses Shortcut to Save Man from Fire

What happens when you call 9-1-1 but are unable to tell them what’s wrong? How can you make sure first responders have enough information to help you?

August 4, 2021

SNOPAC 9-1-1 Leverages Rave Panic Button to Locate Missing Children

Concerned about the increase in active shooters in schools around the country, SNOPAC 9-1-1 Emergency Communications selected Rave Panic Button to increase the speed of notifications and emergency response.

school crosswalk signs with traffic in background

August 4, 2021

Clinton School District Improves Student Safety with Rave Panic Button

Can one solution meet the unique safety needs of different schools? Two elementary school principals in Clinton, Mississippi found out they could using Rave Panic Button.

August 4, 2021

Concise Communication in Eaton County, MI

Eaton County, Michigan residents only receive notifications about incidents that directly impact them thanks to county officials’ innovative use of Rave Alert.

August 5, 2021

Cook County, Ill., Emergency Personnel Speeds Up Response Time with Rave Platform

The Cook County Sheriff’s 9-1-1 Center uses Rave 9-1-1 Suite to notify first responders about potential COVID-19 exposures before they reach the scene.

August 5, 2021

Iowa Department of Homeland Security & Emergency Management (HSEMD) Implements the Rave Platform

What happened? What agencies and/or departments need to be involved? How do they communicate and collaborate as the situation evolves? How are residents notified? Receive updates? HSEMD uses Rave Alert to answer these questions.

close up of someone dialing 911 on cell phone

August 5, 2021

Springfield, MA Locates Mobile Callers with Increased Accuracy Thanks to Rave’s RapidSOS Integration

Outdated 9-1-1 infrastructure built for landlines means it’s not easy to accurately pinpoint the whereabouts of someone who has called 9-1-1 with an emergency. Rave's RapidSOS integration has helped 9-1-1 call centers solve this age old problem.

August 5, 2021

Surviving a Heart Attack: The Story of Bringing a Heart Back to Life

When it comes to surviving a heart attack, every second counts. The speed of response time can mean the difference between life and death. Smart911 cut time off of John Nettle's 911 call, saving his life.

kids on crosswalk with school bus in background

August 5, 2021

Eaton County Public School Uses Rave Panic Button to Rapidly Respond to Weapon on Campus

In Eaton County, Michigan, a student reports that a classmate has a weapon. Using Rave Panic Button, the school notified 9-1-1, informed staff of the emergency and went into lockdown mode in under three minutes.

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Ottawa County, Michigan Uses Rave 911 Suite to Determine Emergency Caller Locations

911 Call Taker Uses Shortcut to Save Man from Fire

SNOPAC 9-1-1 Leverages Rave Panic Button to Locate Missing Children

Clinton School District Improves Student Safety with Rave Panic Button

Concise Communication in Eaton County, MI

Cook County, Ill., Emergency Personnel Speeds Up Response Time with Rave Platform

Iowa Department of Homeland Security & Emergency Management (HSEMD) Implements the Rave Platform

Springfield, MA Locates Mobile Callers with Increased Accuracy Thanks to Rave’s RapidSOS Integration

Surviving a Heart Attack: The Story of Bringing a Heart Back to Life

Eaton County Public School Uses Rave Panic Button to Rapidly Respond to Weapon on Campus