Monitoring and Handling Threats to Your Business, Employees & Customers
A global pandemic, severe and unpredictable weather disasters, and civil unrest have defined the last couple years. While these events affect our personal lives, they also affect employees’ work and corporate operations. Now more than ever, business leaders need a reliable and efficient tool to monitor threats against the security and health of their people.
Rave Mobile Safety’s Critical Communication system has already helped improve communication methods and strategies for numerous state and local communities, universities, K-12 schools, businesses, and healthcare organizations. Learn more about the rise of customer threats and the need for communication systems to keep employees and customers safe.
Timely, targeted communications are key to protecting your people
When we look back at the last couple of years, the COVID-19 pandemic is likely first to come to mind for your business. The worldwide outbreak of a disease disrupted everyday lives, especially day-to-day operations of countless businesses.
This event reminded corporate business leaders, as well as leadership at educational institutions, healthcare facilities, and state and local governments, just how important employee safety and wellbeing is.
And that’s not all. Defining weather events such as hurricanes in the south and southeast, wildfires in the west, and snowstorms blanketing the northeast caused billions of dollars in damages and recovery efforts. Protests against racism and police brutality largely took place in 2020, as well.
How can corporations protect their teams when unexpected threats to safety like these occur?
Many organizations don’t have the resources or budget for 24/7 monitoring or a large security team. Instead, a streamlined, reliable, and immediate communication system is needed.
Such a system should help leadership:
- Identify threats
- Notify impacted employees and alert the appropriate emergency teams
- Put emergency preparedness plans into action
- Recover after the event occurs
Without a tool like Rave Mobile Safety, this entire process can be slow and cumbersome. And when mere seconds matter, it can mean the difference between life and death.
How Seaboard Foods used Rave to communicate with their team during the COVID-19 outbreak
Large corporations often have multiple locations with individual teams of employees spread across the country, if not the globe. That makes communicating with all of your people even more challenging, especially when a worldwide pandemic strikes.
Seaboard Foods, one of the largest pork producers in the United States, has thousands of employees working in locations across five states. They needed a way to communicate with every employee, especially those without a company email address or strong internet signal in their location. This need became even more apparent during the COVID-19 outbreak.
Word of mouth and posting on bulletin boards was no longer enough. The talent acquisition and recruiting manager at Seaboard turned to Rave for its ability to immediately deliver targeted emergency and nonemergency messaging. When Rave was implemented, COVID-19 had begun to spread, and Seaboard found themselves meeting that communication challenge.
Seaboard used Rave to monitor and protect the health and safety of its team worldwide. They notified employees about free COVID-19 testing, including where testing would happen and what they’d need to do. They also notified employees who tested negative and were cleared to work, as well as those who needed to quarantine and prevent the spread of the disease.
COVID-19 aside, Seaboard Foods has used Rave to communicate and engage their employees in all sorts of matters. Rave has even helped them streamline the employee onboarding experience by sharing forms, changes to policies, and surveys.
How Stony Brook Medicine handled severe weather and major outages with Rave
From hurricanes to tornadoes to fires, weather disasters can occur with little to no warning. To keep employees safe during and after unexpected weather events, companies need disaster preparedness plans in place, as well as an efficient system to communicate those plans.
That’s what happened in October 2012 to Stony Brook Medicine, a 603-bed hospital that also housed the Stony Brook University campus. When Hurricane Sandy struck the eastern seaboard, Stony Brook Medicine lost internet, cable, and phones for 30 hours. The power also failed, leaving the entire campus in the dark for a brief period.
Thankfully, the director of emergency management at Stony Brook used Rave Alert to deploy voice, text, and email alerts to the right people on campus. Hospital leadership’s preparation and collaboration with local law enforcement helped the entire team care for the patients and get the lights back on quickly.
How Trinity Management shared emergency information with their multilingual community through Rave
How do you communicate with hundreds of residents in a community, especially when their first language may not be English? You choose a mass notification platform that has the capability to send messages in languages other than English.
Trinity Management manages properties throughout New England. As a large community right in the middle of Boston, next to hospitals and extremely busy areas, the director of security knew that an event like the COVID-19 outbreak would affect their residents very quickly. They needed an uncomplicated notification system that could reach residents reliably.
That’s why Rave was Trinity Management’s top choice for a mass notification system. When residents provide their contact information to Trinity, they can share their preferred language, ensuring that messages sent in Rave are sent in the language chosen.
The property management team is also able to target communication by sending messages to people in specific buildings. This feature prevents residents from experiencing notification overwhelm, so they can receive emergency and non-emergency information only when it’s needed.
Care for your people with Rave Mobile Safety
We don’t know exactly what the years ahead of us will bring post-pandemic, but we are facing even more challenges now worldwide. With so much uncertainty and increasing regularity of threats to health and safety, it is vital the corporations have a communication and collaboration system they can trust in place.
Rave Mobile Safety provides corporations with tools such as:
- A secure, FedRAMP-authorized mass notification system
- A personal safety app to monitor and communicate with remote or traveling employees
- Emergency communication tools that improve response and recovery
- And many more tools and resources for emergency and nonemergency matters
Rave is a market leader in critical communication and collaboration methods. It is the system of choice by corporations such as General Electric, Lyft, Tyson, and many more. To learn more about Rave’s solutions for corporations, or to learn about customizing your own solutions package, schedule a demo today.