Rave Alert Emergency Notification System

Emergency Notification to Improve Community Safety Before, During, and After Emergencies

How fast and how well you communicate with your community during an emergency can be the difference between life and death. Your margin for error is slim. Seconds count.

That’s why thousands of institutions — education, state and local, and enterprise — depend on Rave Alert as their Emergency Notification System.

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Rave Alert Emergency Notification lets you communicate with and alert your entire campus in minutes. Using all available methods – mobile phones, landlines, email, text, social media, IPAWS-OPEN, and more — Rave Alert ensures maximum coverage.

Because emergencies are not neat and orderly we developed SnapSend™, an  easy to use alert send flow that breaks new ground in usability and gives users  the simplest, most bulletproof alert send operation available.

Rave’s public safety grade infrastructure  and experience delivering millions of alerts daily, gives you assurance that your emergency communications will be delivered in all situations.

Rave Alert’s opt-in/opt-out flexibility coupled with dynamic data management ensures your alerts and other communications get to the right person at the right time.

Backed by industry leading security, availability, and customer support, Rave Alert Emergency Notification gives you an easy to use, proven way to communicate with your entire campus  before, during, and after emergencies.

Our Customers Trust Rave Alert

“We would not have survived the tremendous demands on our communications office and the Judiciary in general during Superstorm Sandy without our Rave accounts. We kept the entire state, and especially the shore and the inland communities that were devastated by the storm, fully informed and updated all day, every day.”

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Winnie Comfort
Director Communications & Community Relations
New Jersey Courts

“Social media is a critical part of our communication strategy… On the Friday when the (Boston Marathon bombing) lockdown came out, we have it set up with Rave that messages feed right from the system into our social media presence. We had 54,000 people see that posting in matter of minutes.”

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John Tommaney
Director of Emergency Management
Office of the Executive Vice President
Boston College

Rave Alert Emergency Notification Benefits

Branded opt-in portal – Students, faculty, and staff can opt-in to your alert system with preferences you define.

Integrate with existing lists from SIS systems and other directories.

Define message targets – Geographically target alert recipients, referencing citizen opt-in data or pre-loaded contact information.

Internal group/list management notifications – Separate your management and operations into distinct notification groups.

Automated conference bridge calling – Quickly assemble your team with a one click message.

Pre-emergency planning – Identify and create at-risk groups
and individuals.

Helpful alert templates and best practice documents assist with communications and emergency planning.

Unlimited preset templates – Tailored for specific emergency types.

Quick-Send – Send pre-configured emergency notifications with a simple three-click process.

Delivery rates – Industry leading capacity ensures your entire population is notified in minutes, no matter how big or small.

Send from anywhere – Cloud-based technology lets you send messages from internet connected devices.

Reporting – We provide a robust suite of reporting tools. Detailed “by recipient” reports show date/time, delivery methods, destination phone number and email, success/failure, calls connected, unconnected, busy, or operator intercepts.

Messaging Features

2-way SMS – Send and receive text messages.

2-Way Voice – Includes: custom caller ID, dynamic central office throttling, and TTS. Configurable voice message delivery profiles include customized caller-ID message playback, answering machine detection, multiple retry rules, and touch-tone response options.

Simple integration to Facebook, Twitter, websites, digital signage.

Multi-language – Autotranslate in 34 languages.

CAP support – Trigger other systems via outbound Common Alerting Protocal (digital signage, sirens, websites, etc.) Automatically trigger broadcast alerts to all, or subsets, of campus (e.g. National Weather System, or alarms).

IPAWS-OPEN for WEA/EAS initiated notifications – Lets you access the Integrated Public Alert and Warning System (IPAWS), a modernization and integration of the nation’s alert and warning infrastructure.

Platform & Infrastructure

Availability – Backed by geo-redundant data centers, our infrastructure ensures high performance and unmatched availability.

Redundancy/Failover – Direct connections to multiple wireless carriers, carrier networks, and Tier1 SMPP aggregators keeps messages moving in every stress scenario.

Access control – Granular system access control through role-based permissions. Extensive customizable admin functions for support of large diverse administration teams.

Security – Our data centers are SAS70/SSAE 16 compliant and complete regular 3rd party security audits.

Easy setup and maintenance – Software-as-a-Service (SaaS); hosted, branded, web-based solution requires no on-site installation or maintenance, and is rapidly deployed and configured to your specifications.

Advanced data management – Rave’s Smart Loader and user management APIs provide you with sophisticated integration options to keep data in sync across campus systems.

Integrates with award winning SmartPrepare and Smart911 solutions.