The SmartSave Award honors call takers and responders for using Smart911 to positively impact an call. There is no limit to how many awards can be presented to an agency or individual in a given time frame.
SmartSave Award Winners will receive a certificate, a press release to local media announcing their award, their story published on our website and in social media and a pizza party for their shift.
Safety profile: If the Safety Profile is used in any way, to provide information or confirm details with the caller.
Facility Profile: If a Facility Profile is used in any way, similar to the safety profile above.
Smart911Chat: With or without a Safety Profile, if Smart911Chat is used to communicate with the caller to facilitate dispatch and response
Smart911Notes: If previous notes are utilized in order to assist in the dispatch and response.
First Responder Portal: If a responder in the field is able to utilize the responder portal in order to assist in the response.