Rave Summit 2020 Session

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“Communication Problems” - What Really Goes Wrong

Communication Problems – What Really Goes Wrong Recap Vid Cover-1

Previously presented at Rave Summit 2020

“Communication problems”... Did you know this catchall phrase for why someone didn’t get the message can be broken down into 20 key failure modes?

This session outlines the Sender-Medium-Receiver Model of communication, underlying cause of communication failures, and the three types of information needed for success.

Plus, hear some of the most common communications failure modes and their effect on both emergency operations and day-to-day business.

Watch the Session

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