Connect and Engage with Your Organization Through a Custom-Branded Mobile App
Solicit more need-to-know information through discreet and anonymous tips.
Easily share and make key information accessible via push notifications and a content directory.
Prevent dangerous situations. With two-way discreet and confidential tips, User-initiated texting increases engagement and reports of suspicious behavior, unsafe situations, crimes and other hazards.
Increased alert precision. Geo-targeted push notifications allow you to target certain locations with specific alerts, even when users don’t have cell signals.
Easy-to-find assistance. Enable users to easily find assistance and resources through a call directory of important numbers that you can update and add to in real time.
Users never walk alone. The Safety Timer subsidizes your security program as a virtual escort and adds an extra layer of safety no matter where they’re located.
On-the-go resources. Emergency procedures, travel documents
Help is on the way. With a push of a button, users can either directly connect to 9-1-1 or security in an emergency. When they dial 9-1-1 from the personal safety app, your security team is notified through the incident management console.
KEVIN MCGINTY
SAFETY AND EMERGENCY MANAGEMENT COORDINATOR
MIDDLESEX HEALTH
Rave Guardian helps to lower the barrier to communicate through easy-to-send text messages and discreet anonymous tips. Users currently communicate this way and now they can instantly connect to report an incident or request help.
Texts and tips are routed based on categories you define and only the designated team will receive the geo-tagged texts or tips in real time, allowing them to respond instantly with two-way messaging. You never have to worry about the wrong department or person viewing or sharing sensitive information.
Rave Guardian virtually escorts users with a few clicks of a button. They choose to have their peers or security monitor their walk, ensuring they get to their destination safely.
If a problem arises, security is immediately notified and can view the user's location and key profile information. If a situation escalates at any time, an emergency call is just one click away for the user.
Not every alert requires you to notify your entire community.
If a user is traveling abroad or near a disaster, such as an active shooter, terrorist attack, localized weather threats or other regional hazards, you can identify those specific users and send them a targeted notification through the Rave Alert Mass Notification System.
Once they’re identified, you can communicate with them through two-way messaging to determine their status and develop action plans for a coordinated response. If messaging data is down or at maximum capacity, users will still receive push notifications over Wi-Fi.
PAM FUESHKO
DIRECTOR, TECHNOLOGY SERVICES
WILLIAM PATERSON UNIVERSITY OF NEW JERSEY
You know your organization best. We leave the branding, icons and feature configuration up to you.
Don’t like something? Change it.
Rave Guardian can be customized to drive engagement and interaction specifically with your community. As you monitor the app interaction, you can make updates in real time.
You don’t need to push an update to the app store. Once you finalize your change, your users see it immediately.
Through a full integration with Rave Alert, you can expand the reach of your notifications with a Rave Guardian delivery mode and geo-targeted push notifications. In an emergency, these extended communication modes help to notify with another channel, as well as provide precise geo-targeting.
Any user included in Rave Alert is instantly authenticated in Rave Guardian, requiring only two steps to create an account. One account for both solutions means Rave Guardian users can update their Rave Alert profile easily from the app to ensure your organization always has the most up-to-date information.
Through Rave Alert’s incident management dashboard, security can view Rave Guardian Safety Timer sessions, tip submissions, text messages, emergency calls and user locations, and immediately respond.
If a user contacts 9-1-1 through the app, your security team will be notified via the incident management console to coordinate any needed response.
Rave Guardian reports provide detailed real-time and historical reporting with key metrics and graphs showing tips, event types over time, and audit trails.
Security can gain insight into areas with repeated activity and develop proactive programs. Reports also establish a record that can be useful in incident management and after-action procedures.
