Simplified Notifications & Response Management
Public safety and emergency response are collaborative by nature. Rave Aware gives 9-1-1 dispatchers, first responders and all emergency service agencies involved the situational awareness and information they need to respond more effectively, collaboratively, and cohesively to critical incidents.
Whether a mental health situation, active assailant, or weather emergency, there are many moving parts. Rave Aware allows you to give advanced notice, allocate resources, and communicate better with the key leaders in your agency. Directly within the Rave platform, provide visibility and share relevant information like never before to:
Reduce human errors with reminders, prebuilt checklists, and more
Ensure key stakeholders receive critical notifications that impact them
Provide multi-agency coordination to share and request resources
Provide Better Information to Dispatchers
Increasingly agencies recognize the need to seamlessly share situational intelligence to speed response times, reduce crime and improve responder safety. However, critical emergency response is often hampered by existing technology solutions.
Rave Aware provides an instantaneous task management tool equipped with interactive checklists to be used during high-severity, low-frequency 9-1-1 calls and ensure no action item is overlooked. Take your agency’s response plans from three ring binders to dispatcher screens as soon as the call comes in. Processes can be outlined step-by-step to provide a clear view of what needs to be done without missing any details or requiring further instruction.
Critical communications are also streamlined with Rave Aware. For every type of call, different stakeholders need to be notified depending on the type and/or location of the incident. For example, if an emergency happens near a school, Rave Aware will trigger immediate notifications to the superintendent and key school staff to increase situational awareness.
Rave Aware also provides agencies with cross jurisdictional visibility helping agencies instantly locate the fastest and closest first-responder unit available when additional help is needed. Reduce time on the phone and have a CAD agnostic view of neighboring calls and first responder availability.
Rave Aware Features
- Coordinate with other agencies and stakeholders
- Support executive decision making and coordination of information
- Automatically determine and transmit the geographic location of a vehicle
Extended Dispatch Workflows
- Automatically trigger multi-step follow up events
- Ensure your Standard Operating Procedures are followed during complex emergencies
- Coordinate communication between multiple parties
- Automatically alert key stakeholders about relevant incidents
- Notify supervisors when responder availability is low
- Get the right information, to the right people, at the right time
Benefits of Rave Aware
Improved first responder safety and increased situational awareness for incidents across jurisdictions, such as a multi-alarm fire, major interstate crash, active string of crimes, severe weather, active pursuit of wanted person, missing person search and more
Reduced time transferring calls and providing follow up information manually with easy-to-use task management tools
Best-in-class speed, deliverability and reliability of notifications via SMS, voice, email or applications based on automated rules leveraging any elements in the CAD incident data
Support for expanded or alternate dispatch workflows, including mental health or domestic violence incidents
Lower total cost of ownership with cloud-based hosting and a single secure connection to a data hub
Join over 10,000 Customers Worldwide
Market Leader in Critical Communication and Collaboration
JEFFREY MILLER, CHIEF EMERGENCY COMMS DIV.
New Castle County Dept. of Public Safety
JOE THOMAS, DIRECTOR OF EMERGENCY OPERATIONS
Sussex County, DE
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