DECATUR, Ga. – This week, the City of Decatur transitioned to an enhanced Smart911 system to make communication between residents and public safety agencies easier and more convenient. In addition to providing details about their household to 9-1-1 dispatchers on emergency calls, Smart911 now gives users the option to opt-in to receive emergency and general notifications from the city. This Smart911 option replaces the CodeRed emergency and weather notifications.
Since the City of Decatur is no longer using the CodeRed system, all CodeRed users who wish to continue to receive emergency alerts from the city should create a private and secure Safety Profile at www.Smart911.com. Anyone already registered with a Safety Profile at Smart911.com can simply log into their account to opt-in to the new enhanced features.
“The City of Decatur takes great pride in providing the best available resources to enhance safety in our community,” said Decatur Fire Chief Toni Washington. “By providing even more services through Smart911, we are making it easier for everyone in our community to manage all of their communication tools in one account.”
Members of the community can visit www.smart911.com to sign up and create a free Safety Profile for their household, providing information such as the names and photos of family members, health conditions, medications, pets in the home, vehicle details and emergency contacts. All profile information is voluntary and each household can determine what details are important to include. If a person already has an account, he or she can log in to update preferences and will be prompted to opt-in for emergency and general notifications.
Smart911 is a national service. Because a Safety Profile can be tied to a mobile number, if a person dials 9-1-1 in any community across the U.S. that utilizes Smart911, his or her Safety Profile will be available to dispatchers to aid in emergency response. In Georgia, Smart911 is available in Alpharetta, Atlanta, Chamblee, Decatur, Dunwoody, Dekalb County, John’s Creek, Milton and Sandy Springs. Once created, users are reminded to update or confirm their information every six months in order to ensure dispatchers and emergency management officials have access to current and accurate information during an emergency response.
Smart911 has been adopted in 38 states and more than 1,000 municipalities. It has been credited with positively impacting emergency situations and saving lives across the U.S., including a missing child case in Arkansas, a heart attack victim in Tennesee and a man trapped in a house fire in Michigan.