Last year, DeKalb County announced the implementation of Smart911, a national public safety service that provides more effective emergency response.
The service gives citizens the opportunity to be proactive about their family’s safety by providing vital details to 9-1-1 prior to an emergency, enabling responders to act more quickly and precisely during a crisis.
Smart911 is a national service, meaning that once a citizen creates a Safety Profile, and dials 9-1-1 anywhere in the country where Smart911 service has been activated, their Safety Profile will be available to 9-1-1 call takers. This also provides an additional benefit for any citizens who may live in one location but work in another.
When you sign up for Smart911, you can create a secure Safety Profile that will display on the call taker’s screen if you ever have to dial 9-1-1 in the event of an emergency. You can add as much or as little to your profile as you want – the choice is yours – but it is recommended to add any details you would want responders to know if you do have an emergency – things like medical conditions and medications, address details, and photos of yourself, children, or elderly prone to wandering.
Smart911 gives you, as a citizen, the ability to proactively provide important details about yourself and your family to 9-1-1 before an emergency happens. Your information is stored in secure facilities and is only made available to 9-1-1 when you make an emergency call from a phone tied to your Safety Profile.
Responders can be aware of many details they would not have known previously: fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions, and police can have the photo of a missing child in seconds rather than minutes or hours.