Rave Mobile Safety Partners with TriTech to Incorporate Rave Facility Data into CAD

TriTech CAD System now utilizing Rave Facility to make the collection and maintenance of facility data more scalable


FRAMINGHAM, Massachusetts, August 14, 2017– Rave Mobile Safety (Rave), provider of critical communication and data platform solutions trusted to save lives, today announced a partnership with TriTech Software Systems. Rave has incorporated facility data from Rave Facility into the TriTech Computer Aided Dispatch (CAD) System to bring critical information about businesses, facilities and public buildings to responders in an emergency.Rave Facility reduces the cost and overhead of maintaining accurate facility information by permitting online “crowdsourcing” with public safety oversight and controls. The critical tool also facilitates interagency collaboration and data sharing with the same data set for responders, 9-1-1, fire inspectors and other key personnel. Inform CAD is a feature-rich CAD solution that empowers public safety agencies to respond intelligently and rapidly to emergency situations. The tool captures all major data points throughout each call to intuitively present information to users and responders when and where they need it. TriTech will use the information collected and maintained through Rave Facility to alert the 9-1-1 dispatchers and responders via the Inform CAD and Mobile systems. This partnership ensures data is more easily shared across agencies during an emergency.

Emergencies occurring in public spaces, businesses and commercial buildings present unique challenges to first responders, impacting their ability to aid. These facilities can oftentimes be difficult to access and the 9-1-1 caller may not be completely familiar with layout. This new partnership will enable Inform CAD to immediately gather and relay Rave Facility’s up-to-date information on contacts, business type and facility layout to police and fire as they are responding.

“Public safety agencies have always been able to store building, contact and hazard information in CAD, but keeping that information up to date and relevant was always a huge challenge for Law Enforcement and Fire agencies” said Scott MacDonald, vice president of Public Safety Strategy for TriTech Software Systems. “With Rave Facility and TriTech’s Inform CAD, there will be a secure method for business and building managers to add and update this critical data for responders. It also allows for the sharing of even more information with public safety, like the presence of cameras in or around the building or cell phone contacts for immediate notifications in an emergency. We are very excited about this relationship with Rave and look forward to finding new ways to help connect emergency responders with communities they serve.”

“At Rave, we are committed to bringing important information to public safety agencies as they work to save lives,” said Tom Axbey, president and CEO of Rave Mobile Safety. “Not only does Rave Facility give facility owners self-service access to play an active role in providing the most up-to-date information, but this partnership now ensures this data is being brought to the field as quickly as possible through the innovative Inform CAD solution. The collection and maintenance of facility building data continues to be scalable as data is even more easily shared across public safety agencies.”

The design of this integration is nearing its final phase and will be previewed with selected agencies by the end of 2017.

To learn more about how Rave Facility simplifies the collection and management of critical facility information visit: https://www.ravemobilesafety.com/rave-facility.

About TriTech Software Systems

TriTech revolutionized the public safety industry by becoming one of the first vendors to embed mapping technology into computer-aided dispatch software and to develop one the most sophisticated recommendation algorithms.

Today, TriTech leads the way as the undisputed leader with software that covers every facet within the incident-response workflow, including 9-1-1, computer-aided dispatch, field-based reporting, records management, jail management, analytics and intelligence, patient care reporting, and ambulance billing software. Providing customers with unmatched satisfaction levels and delivering innovative solutions has made TriTech the most trusted partner in public safety software.

APCO 2017 Trends and Expectations

APCO 2017 International Conference

The annual APCO International Conference is an event that we look forward to each year. The event consistently brings together some of the best and brightest 9-1-1 and public safety industry thought-leaders, both from the public and private sectors.

What will be most satisfying about attending the APCO 2017 conference event is the chance to visit with our customers and hear how our solutions are positively impacting their ability to respond to a crisis and improving the outcome of real emergencies. By reconnecting with our customers we’re also given the opportunity to discuss the challenges they are facing that we can potentially address through additional features or new ways to leverage existing product functionality. Each time we connect with public safety practitioners (regardless of whether they are yet a Rave customer) it both reaffirms our mission and re-energizes all of our efforts.

At the APCO 2017 International Conference, a forum will be provided for us attendees to learn more about the latest industry trends, connect with those working hard to push the envelope, and give us an opportunity to contribute our thoughts and expertise.

What are the trends we expect to see at the APCO 2017 International Conference?

Data Integration & Visualization

Location-based dataAs a greater number of PSAPs are transitioning to a next generation infrastructure and making text-to-911 available, the next question is often, “What’s next? Photos, video, sensor data?” The implications of an IP-based backbone are powerful but also potentially troubling for PSAP operations. The most common concerns include:

  • The time required and potential distractions involved in processing additional information
  • The need to train telecommunicators on multiple new systems and interfaces
  • The potential impacts – psychological or otherwise – that some of these sources of data, such as photos and video will have on the workforce

We are beginning to see a welcome shift in the philosophy of major 9-1-1 systems and data providers to address the first two common concerns. Specifically, Rave and many of our new partners recognize that a single solution is incapable of providing all sources of additional information during an emergency call.

As Rave will soon announce, we will be making Rave Facility profile information available through a major CAD vendor. Our partner recognizes the value of crowdsourcing current information about schools, businesses and other commercial properties and providing that in an automated fashion during a 9-1-1 call and response. Rave recognizes the fact that this particular CAD vendor has a large footprint and provides a solution that telecommunicators leverage on every single call. This partnership integration will allow Rave to surface new critical data through a feature in an existing Rave Mobile Safety application – thus requiring minimal additional training, equipment, desktop real estate, etc.

Public Safety Broadband Network & Body Cameras

A public safety broadband network is closer to becoming reality through the efforts of FirstNet. The opening of this data pipeline creates incredible opportunities to move massive amounts of data in ways that just aren’t possible today. Many of these have the potential to impact 9-1-1. One that I find compelling and see on the horizon is the streaming of live video from the field from in-car video to body worn cameras.

When I worked for the City of Sandy Springs in Georgia, our police department piloted the first generation of Taser’s AXON system. As impressive as the system’s capabilities were, the police chief and I were equally interested in the potential to stream live video back to either the PSAP or a real time crime center for the purposes of “virtual backup.” Events unfold rapidly and sometimes unexpectedly in the field, so the possibility of officers having access to virtual backup when they are patrolling alone or in situations where actual backup is distant could have a significant impact on officer safety.

Location-Based Services

The availability and accuracy of location-based services have been top of mind for a number of years, and we don’t see that changing anytime soon. Challenges still exist with locating 911 callers but emerging technology is beginning to have a significant impact.

One such example is Rave’s recent partnership with RapidSOS to deliver enhanced location data through the Rave 911 Suite from a native wireless 9-1-1 call. There are also needs for better in-building location information and even z-axis or elevation data to assist locating callers who might be located in a large office complex or not on street level. We see some of these challenges starting to get addressed through Wi-Fi access point mapping initiatives.

Check out Mapping Indoor Spaces for Emergency Response to learn more about the challenges of delivering accurate indoor location information to 9-1-1 and how modern technology is providing the solution.

PSAP Consolidation & Operational Efficiency

For the past several years, regions and states have realized the potential for operational efficiency and economies of scale through PSAP consolidation. While the topic itself can be a bit of a lightning rod, we are seeing momentum building across the country with consolidating small, local PSAPs into either a new or existing multi-jurisdictional facility. The cost savings of many of these consolidations has allowed for more rapid deployments of NG9-1-1 and other novel technologies, to actually enhance service delivery and provide better redundancy and business continuity.

Some areas have taken the approach a step further by outsourcing specific functions, such as IT – or more – the entire management and operation of the PSAP to a private contractor.

I’ll be presenting the potential benefits and pitfalls to avoid during my Developing Public-Private Partnerships That Work session at APCO 2017 on Wednesday afternoon at 1:45 pm. If this is a topic of interest to you, I would enjoy having you join me for that discussion.

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If you are attending the APCO 2017 International Conference event in Denver, CO, swing by Rave Mobile Safety’s booth #1057 in the APCO Exhibit Hall. We want to learn more about the challenges you are facing and share with you the capabilities of the Rave platform.

apco 2017

Momentum Builds as Third State Deploys Rave 911 Suite Statewide Surpassing 45 Million Protected Nationally

Over 15% of 9-1-1 Calls Impacted by Rave 911 Suite Thanks to Adoption of Delaware, Michigan and Arkansas

 

FRAMINGHAM, Mass.Aug. 10, 2017 /PRNewswire/ — Rave Mobile Safety (Rave), provider of critical communication and data platform trusted to save lives, today announced rapid expansion of Rave 911 Suite before attending the Association of Public Safety Communications Officials (APCO) 2017, held in Denver, Colorado August 13-16. Rave 911 Suite now impacts 15 percent of 9-1-1 calls nationwide due in part to statewide expansion in Delaware and sustaining state partnerships with Arkansas and Michigan.

 

Rave 911 Suite Additional Data And Communication Tools

“As the 9-1-1 industry continues to revolutionize emergency response, we are proud to partner with our customers to provide enhanced data and communication tools to save lives,” said Tom Axbey, president, and CEO of Rave Mobile Safety. “Today, call takers leverage Rave 911 Suite’s additional data and communication tools on an unmatched 15 percent of 9-1-1 calls made nationally.”

Rave 911 Suite Deployed Statewide in Delaware

Following the success of the Rave Platform in New Castle County, Delaware has made Rave 911 Suite standard across the state. Call takers can now leverage the platform’s data and communication tools and residents can create a free Smart911 Safety Profile, which provides additional data to help first responders save time and save lives.

The Chat, Notes, Location and Facility features provide call takers with additional tools to improve situational awareness and emergency response. A key component of the Rave 911 Suite is the Chat component. Call takers can initiate 2-way SMS chat conversations with any mobile caller. For emergency callers that may have poor coverage, be non-verbal or in situations where they cannot speak, this feature allows the 9-1-1 call taker to easily contact them to gather more information and send help. This Chat component also helps states resolve dropped calls and accidental dials.

The Rave 911 Suite is currently available across portions of 44 states and thousands of municipalities across the country, and has been credited with positively impacting emergency situations and saving lives across the U.S., including a missing child case in Arkansas, a heart attack victim in Tennessee and a man trapped in a house fire in Michigan.

Rave 911 Suite Receives Third Round of Funding from Michigan State Legislators

In November 2016Michigan made the Rave 911 Suite available to every 9-1-1 center, statewide and publicly launched Smart911 to every resident of Michigan. The state initially funded a $2.2 million grant that covered the cost for any 9-1-1 public-safety answering point (PSAP) in Michigan to subscribe to the Rave 911 Suite. This third round of funding ensures that the state of Michigan continues to fund this service for the local governments.

The state continues to fund the technology as it specifically helps resolve dropped calls and reduce unnecessary dispatches through Chat intervention. For a case study detailing how the Rave 911 Suite has helped to save lives and money in Ottawa County, Michigan visit here.

“Each resident of Michigan deserves to be protected by the Rave 911 Suite and we are pleased to continue to support access to this technology,” said Senator Margaret O’Brien of Michigan. “With this funding, we continue to entrust Rave with the ability to provide essential technology to reduce response times and save lives.”

Arkansas Continues Six Year Partnership with Rave 911 Suite, Rave Prepare, and Rave Panic Button

Rave has a long-standing partnership with Arkansas, deploying Rave 911 Suite statewide in 2011 and Rave Prepare in 2013. In 2015, Rave Panic Button was deployed to all schools in the state, serving more than 1,000 K-12 public schools.

As the first state in the nation to provide Rave 911 Suite statewide, Arkansas has been instrumental in helping develop components to the Rave platform including Chat, Notes and Facility profiles. The continued partnership and collaboration between Rave and Arkansas provides improved data and communication tools to 9-1-1 call takers and better preparedness tools for citizens through Smart911.

Rave Announces 2018 Rave User Summit
Each year, Rave brings together its customers to explore current challenges and opportunities, discuss emergency response best practices and evaluate new product concepts. The 2018 Rave User Summit will take place on April 16-18, 2018 in Denver, Colorado. Registration is currently open here: www.ravesummit.com

About Rave Mobile Safety
Rave Mobile Safety provides the leading critical communication and data platform trusted to help save lives. Used by leading education and healthcare institutions, enterprises and state and local public safety agencies, the award-winning Rave platform including Rave Alert™, Rave 911 Suite, Rave Panic Button™, Rave Guardian™, Rave Prepare™ and Rave Eyewitness™ protect millions of individuals. Rave Mobile Safety is headquartered in Framingham, MA. For more information, please visit https://www.ravemobilesafety.com.

 

 

Rave Mobile Safety Receives 2017 Best of Framingham Award

Framingham Award Program Honors the Achievement

 

FRAMINGHAM July 5, 2017 — Rave Mobile Safety has been selected for the 2017 Best of Framingham Award in the Software Company category by the Framingham Award Program.

Each year, the Framingham Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Framingham area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2017 Framingham Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Framingham Award Program and data provided by third parties.

About Framingham Award Program

The Framingham Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Framingham area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Framingham Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

About Rave Mobile Safety
Rave Mobile Safety provides the leading critical communication and data platform trusted to help save lives. Used by leading education and healthcare institutions, enterprises and state and local public safety agencies, the award-winning Rave platform including Rave Alert™, Rave 911 Suite, Rave Panic Button™, Rave Guardian™, Rave Prepare™ and Rave Eyewitness™ protects millions of individuals. Rave Mobile Safety is headquartered in Framingham, MA. For more information, please visit https://www.ravemobilesafety.com.

Opioid Crisis: A Local Perspective on a National Problem

Photo Credit: Wicked Local Photo, Jared Charney

 

Opioid Crisis: A Local Perspective on a National Problem

“Since I’ve graduated high school, I’ve gone to exponentially more funeral services than I have weddings or birthday parties.”

Written by Sean Lauziere from Rave Mobile Safety

This past week, my colleague Sierra Thumann wrote a blog post on the opioid crisis, Drug Overdose Deaths Plaguing the Nation, that paints a sobering picture of the epidemic that has indiscriminately devastated communities across the nation. The post struck a chord with me for a number of reasons, chief among them the unique and heartbreaking regularity with which I have been personally affected by the loss of a friend or former classmate to an overdose. Since I graduated high school in 2001, my hometown has buried enough young people to rival the size of my graduating class. Two of my peers passed away from aggressive forms of cancer, and one of my classmates was among the victims killed in the Boston Marathon Bombings. For the rest, opiates, or one of the litanies of drug-related illnesses that result from long-term use caused the deaths.

What strikes me most is the fact that I am not unique among my age group. Here in Massachusetts, data collected by the state shows that in 2013-2014, opioids were responsible for 1 in 4 deaths among residents between the ages of 18 and 24, more than a third of deaths among those aged 25-34, and more than 40% of all deaths among men in that group. In Montgomery County, Ohio, officials are bracing for more than 800 deaths this year alone, and the state coroner estimates that his region, which covers just one-fifth of Ohio’s population, will see 10,000 overdose deaths in the coming year. Today, drug overdose is the leading cause of death among Americans under 50, surpassing gun deaths, automobile crashes, and even the height of the AIDS epidemic.

Since I’ve graduated high school, I’ve gone to exponentially more funeral services than I have weddings or birthday parties. When the number of deaths in my community became regular occurrences, an event was organized to remember those lost to the epidemic. In 2015, 40 people gathered together for the event.  I didn’t attend this year, but the news reports showed well over 100 people in attendance and the number of collages scattered throughout the venue increased tenfold, providing a chilling visual backdrop to the event. With our constantly connected society, the death of a friend or loved one are constant reminders of what we’ve lost. Whether it’s a Facebook page turned memorial, or a string of text messages from someone who was full of life one day, and taken away the next, these reminders are persistent and at times overwhelming.

The Drug Overdose Deaths Plaguing the Nation blog post closed with the same point that I will, which is to say that there is no simple solution to the problem, but by using new technologies to be proactive, we can help those still struggling today. Many towns have been proactive, mirroring the ANGEL program in Gloucester, MA which destigmatizes addiction and offers help to those suffering from the disease. Rave has, and will continue to be proactive in providing tools for families to help their loved ones, and for our first responders to have the information necessary to save the life of you or someone you love. Sign up for a Smart911 Safety Profile, talk to your friends and loved ones, and don’t be afraid to ask for help. There is no group immune to this crisis, and by working together, we can fight back and ensure that when an emergency strikes, you are prepared to respond.

Incident Management: How The Community Judges Your Success

incident management success

Written by David Batastini and Cassie Shau from Rave Mobile Safety

 

Incident Management: How The Community Judges Your Success

“Successful incident management is greatly dependent on your level of communication, so send alerts often – before, during, and after an incident – and through as many delivery technologies as you can.”

Everywhere you look, people are talking about metrics – how successful you are and how to measure that success. We’re counting how many steps we take each day, how many people share our social media posts, and how fast our GPS routes us to our destination.

Emergency management and other public safety and security organizations are also seeing metrics develop in incident management. For instance, trending in emergency call centers today is that act of analyzing 9-1-1 call data for greater insight into incident types and call patterns.

During an incident, how well you communicate is often a solid measure of how well you handle the situation. How fast you send the first message, how often you update, and how clear your message content is all become measurement opportunities. The public isn’t the only group evaluating these metrics. Good communication among your internal teams can also improve your overall success.

Effective messaging is even more important when our communities consume and share information faster. In the age of SMS messages and social media feeds, the old adage of “tell the truth and tell it first,” takes on new importance. Unless you provide authoritative information throughout an event, easily-shared false reports can spread in the gaps. These rumors confuse your community and sometimes put more people in danger.

Successful incident management is greatly dependent on your level of communication, so send alerts often – before, during, and after an incident – and through as many delivery technologies as you can. Sending messages to many destinations helps reach more people and provide your community with frequent updates. At different times of day or points during an incident, a given person might receive your message better through SMS, email, or public siren systems. By sending your message to all these modes at once, you make sure those people know what’s going on no matter which delivery type they need.

Identical messages, though, won’t work well on all the modes you can reach. A concise SMS message might warn people away from a dangerous incident, while a longer social media post shares authoritative updates with the public. Meanwhile, sirens are great for warning people but they don’t transmit instructions at all. An effective notification system lets you send tailored messages to different modes at the same time. This way, you can send each community member the warning, brief instructions, or detailed situation update they need without delaying one or the other.

Your community isn’t the only group who are measuring the quality of your incident management, either. Your internal teams rely on effective communication to resolve situations as well. During certain incidents, some delivery modes might not work at all, like if your email service goes down as part of a cyber-attack. How do you reach your employees then? Multi-modal alerting provides the resiliency you need to keep them connected and informed during any event, through whatever modes are functioning.

Unfortunately, when you don’t communicate well people sometimes think you aren’t working on the problem. If getting the word out means sending SMS alerts, then composing emails, then tweeting before posting on Facebook, there’s a better way.

Modern technology can significantly improve the efficiency of your incident management strategy. The Rave Alert emergency notification system streamlines this process, so you can create all messages at once and deliver them simultaneously. With this kind of fast, wide-reaching communication, your teams and community know the facts they need, through the devices they have, throughout each incident.

Drug Overdose Deaths Plaguing the Nation

Drug overdose deaths have more than tripled in the past 7 years with the annual record of 12,989 deaths in 2015.

 

drug overdose deaths banner
Written by Sierra Thumann on June 21, 2017

 

Today’s Epidemic

Despite decades of warning against the danger of drugs, more than 2 million Americans ages 12 and older suffer from opioid addiction. The addictions plaguing our nation not only exist within heroin needles but also in prescription medications written with the intention of helping, not harming.

drug overdose deaths united states

In a recent thought-provoking article written by the New York Times, Drug Deaths in America Are Rising Faster Than Ever, it is reported here that the leading cause of death for Americans under the age of 50 is an overdose, with the number of cases reaching over 59,000 in 2016.

According to data provided by the Centers for Disease Control (CDC), opioid-related deaths have risen by 200% between the years 2000 and 2016. This translates into 91 drug overdose deaths in America, and among these cases, prescription drugs are listed as the number one cause of the addictions.

Heroin is not regulated like prescription drugs. The popular street drug can be easily laced with other substances of equal or higher risk. For instance, it is not uncommon to see Carfentanil, the drug used to sedate large animals such as elephants, being mixed in with a batch of heroin. Carfentanil is so toxic that just a few micrograms are enough to kill the average-sized human being. With such factors at play, it comes as no surprise that heroin deaths have more than tripled in the past 7 years with the annual record of 12,989 deaths occurring in 2015.

The NY Times compiled a preliminary set of data showing drug overdose deaths rising 19% over the recorded 52,404 in 2015 – hitting Maryland, Florida, Pennsylvania, and Maine the hardest. Ohio has seen a 25% increase in deaths-by-overdose since 2016. In Summit County, OH, the Chief investigator to the county’s medical examiner, Gary Guenther, stated “…that on three separate occasions the county had to request refrigerated trailers to store the bodies because they’d run out of space in the morgue,” due to drug influenced deaths.

A former opioid user, Cliff Parker, talks about his longtime battle with drug addiction in an exclusive interview with the NY Times. Parker graduated high school as a multisport athlete with a scholarship to the University of Akron. Like many others, Parker’s addiction started when he abused prescription painkillers at a party. It didn’t take long for Parker’s life to spiral as his drug abuse advanced from popping pills to needles and syringes.

It is not just the drugs that damage today’s society, but the cost of an overdose in the aftermath. According to the Department of Health and Human Services (HHS), deaths-by-overdose cost the US more than $55 billion in health and social costs and an additional $20 billion in emergency department inpatient care for survivors of opioid overdose.

 

Combating the Crisis

DRUG OVERDOSE DEATHS STATS

Some communities and states are being recognized for their efforts to take action to stop the epidemic. For example, Gloucester MA introduced its ANGEL program in 2015. The ANGEL program encourages addicts to go to local police stations to seek help for their addiction and without punishment for having drugs on their person or in their possession.

As a result, more and more communities nationwide are embracing a more reactive solution by providing easy and fast access to naloxone, commonly known by the brand name Narcan. Naloxone works as a direct antagonist to opioids. It reverses the depressive effects of opioids on the respiratory and central nervous systems quickly and effectively.

 

Leveraging Technology

The key to evading drug overdose deaths is a fast and efficient intervention. This is an area where Rave Mobile Safety’s Rave 911 Suite is helping communities combat drug overdoses by providing first responders additional data and communication tools during an emergency through the use of the Suite’s Smart911 Safety Profiles, Chat, and Notes features.

A Smart911 Safety Profile enables families to sign up and provide additional information that displays if they ever dial 9-1-1. A family member aware of a loved one’s history of drug abuse can note the addiction in their Safety Profile. This data informs emergency responders before they arrive at the scene, allowing them to provide the appropriate medical care to the individual more quickly.

Rave 911 Suite’s Chat component enables 9-1-1 dispatchers to engage in conversation with individuals through SMS text. This has proven to be an effective form of communication during incidents involving an individual needing assistance but is unable to speak verbally. This was the case for a 15-year-old overdose victim from Van Buren County, MI. On August 8, 2016, Van Buren County 9-1-1 dispatcher, Mark Graham, received a failed 9-1-1 call and used the Rave 911 Suite’s Chat feature to contact the frightened girl through SMS text. Although she wouldn’t answer the phone, the girl texted Graham her address so he could dispatch emergency assistance quickly to the correct location, ultimately saving her life.

The Notes component of Rave 911 Suite enables dispatchers to review and share with first responders, notes on a caller’s history – adding improved situational awareness to the incident. Notes can alert first responders to critical safety information such as drug and needle use to evade needle sticks and other drug related hazards.

There is no simple solution to the opioid epidemic we face today. However, modern technology can help combat the crisis. Rave Mobile Safety continues to work with communities by developing innovative solutions that better protect victims and first responders.

 

Start Today

Contact Rave Mobile Safety to learn how the Rave 911 Suite can be leveraged to protect your community by taking action against the challenges facing the opioid abuse and drug overdose deaths plaguing our nation.

CALL: 888-605-7164

EMAIL: sales@ravemobilesafety.com

SCHEDULE A DEMO: www.ravemobilesafety.com/rave-911-suite

Successful Community Alerting Through Widespread Local Engagement

community alerting

 

“Community alerting is only as effective as the number of people in your database.”

— Nick Holloway, Missoula County OEM Projects Coordinator

CLICK HERE to register for the 30-minute webinar on June 15, 2017

 

In remote areas of America, it is crucial to place emphasis on community alerting. An effective alert system requires constant encouragement to receiving communities for sign ups. This is exactly what Nick Holloway does for his community, Missoula MT.

Nick Holloway
Nick Holloway, Missoula County OEM Projects Coordinator

Holloway, the Office of Emergency Management (OEM) Projects Coordinator, is responsible for outreach and promoting community emergency readiness as well as public education for the Smart911 program.

Missoula County is 2,618 mi2 and has a large range in both topography and demography consisting of a city, multiple rural towns, and valleys. Because of these large ranges, there are many weather-related events such as wildfires, floods, windstorms etc, that warrants mass notification.

Individuals are not only left susceptible to the elements when they do not take part in the alert system but animals as well. Rural towns give way for farmland; should there be a disaster the animals would be negatively affected.

A Rave customer since 2012, Missoula employs Smart911, Smart Prepare, and Rave Alert to act as a barrier of protection for their community against disasters. Because of this, it is imperative that members of Missoula County are subscribed to their community alerting system.

The success of an alert depends on the number of individuals signed up to receive it. The success of an individual’s subscription to an alert system falls on the promotion of the system. Without proper engagement on the behalf of the OEM, the security system will fail in getting the word out and urgency of mass notification will be lost.

To hear more from Nick Holloway and his experiences during widespread emergencies and keeping his community engaged, reserve your spot in the Webinar this Thursday, June 15th at 3:00 EDT.