People have gotten used to posting profiles about themselves on social media and now one western Massachusetts city is encouraging its residents to create public safety profiles too.
The city of Springfield has joined Smart911, a nationwide service that can send first responders to the right location with potentially life-saving information. With the system a person can link home and work addresses to a mobile phone number and include information about family members, pets, medical conditions and emergency contacts that will be instantly seen by dispatchers when the person calls 9-1-1.
The city’s top public safety officials joined Mayor Domenic Sarno Tuesday to urge residents and business owners to sign up for the free service at www.smart911.com.
“The more information our brave and dedicated firefighters and police officers can have is only going to enhance their response when it comes to saving lives and saving structures,” said Sarno.
Officials stressed that participation in the system is voluntary and people can provide as much personal information as they want. But Springfield Fire Commissioner Joseph Conant and Police Commissioner John Barbieri said the more firefighters and police officers know as they respond to an emergency call the better the odds for a good outcome.
” Public safety is a complicated issue that involves collaborating with neighborhoods and providing officers with the best information possible to provide better service and this product assists with that greatly,” said Barbieri.