SERESA Offers Smart911 Services in Michigan

The Cities of Eastpointe, Roseville, and St. Clair Shores:

Public safety officseresa-logoials in the Cities of Eastpointe, Roseville, and St. Clair Shores announced today that Smart911 is now available to all individuals within the three cities. Smart911 is a free service available across the Country, which allows individuals and families to sign up online to provide key information to 9-1-1 call takers during an emergency.

Eastpointe City Manager and current SERESA Chairman Steve Duchane stated, “SERESA, as our tri-city collaborative, was quick to partner with Smart911.com as it represents the key objective, efficient effective service for our community of over 124,000 residents”

“Smart911 saves critical time in an emergency and has proven to save lives nationwide,” said SERESA Board member and Roseville Fire Chief Mike Holland, “The additional information provided in a Smart911 Safety Profile enables us to know exactly where we are going and who we are looking for in a house fire or at the scene of a vehicle accident, those details can help us respond faster and more efficiently.”

Smart911 allows citizens to create a Safety Profile at www.smart911.com for their household that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information.

“Citizens that create a Safety Profile will be better prepared in all towns and county’s across the country that support Smat911,” stated Eastpointe Public Safety Director John McNeilance “The Safety Profile travels with you and the additional information provided allows us to send the right response teams faster.”

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. All information is optional and the citizen has the ability to choose what details they would like to include.

“The benefits of this information on a 9-1-1 call from a cell phone are immeasurable”, said SERESA Executive Director, Cherie Bartram, “Mobile phones do not provide an address to the 9-1-1 call taker. These emergency situations are often the worse of a person’s life and the Safety Profile can speak for you when you might be unable.”

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girls photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly.

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.

For Additional Information Contact:

SERESA Executive Director Cherie Bartram cbartram@seresa.org

586-777-6700

https://www.smart911.com/

Rave Mobile Safety Honored as Gold Winner in 2016 Campus Technology Readers’ Choice Awards

campus-technologyRave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, was presented with a Gold Award in the second annual Campus Technology 2016 Readers’ Choice Awards. Rave was recognized for its Rave Alert solution, a campus safety emergency notification system trusted by more than 1,400 higher education institutions. Among two dozen choices for emergency notification services, readers recognized Rave Alert as award winning for its templates, multi-modal capabilities and integration of additional safety features.

The Campus Technology Readers’ Choice Awards recognizes outstanding contributions to education, from classroom instruction to IT systems and support. Education technology professionals voted for the software, hardware and services they consider most vital to the mission and business of higher education.

“Campus safety is a major undertaking for higher education institutions, and we’re constantly innovating to deliver product enhancements to our customers,” said Tom Axbey, chief executive officer at Rave Mobile Safety. “We’re honored to be selected for this year’s Gold Award and cocampustech_awardngratulate all the winners in this year’s competition.”

Rave Alert provides best-in-class, highly available emergency communications for enterprises, school districts, institutions and municipalities. Rave’s technology and products are used every day at more than 1,400 campuses, protecting more than 40 percent of the U.S. higher education population.

Campus Technology, published by 1105 Public Sector Media Group, announced the winners of the second annual Readers’ Choice Awards earlier this month, honoring the most-used and best-loved tech tools for colleges and universities. The awards provide a comprehensive view of the top products and brands that impact higher education today, honoring the best in learning management and e-learning, e-portfolios, student information systems, enterprise resource planning, network management, mobile device management and emergency notification services.

Further details about the Campus Technology Readers’ Choice Awards and its winners are available at http://www.CampusTechnology.com/ReadersChoice.

New 911 Ehancment Available for Natick

natick patchNATICK, MA — Should you ever need 911, now you’ll be ahead of the game.

Chief James G. Hicks and the Natick Police Department announced that a 911 enhancement called Smart911 is now available to all Natick residents and visitors.

Smart911 is a free service that allows individuals and families to sign up online to provide vital information to 911 call takers during an emergency. The Smart911 platform provides valuable new tools, and the information listed in safety profiles enables a faster more informed response, said an announcement.

“Smart911 has saved time and lives across the country,” Chief Hicks said in a statement. “The additional information in the safety profiles can provide 911 centers and first responders with lifesaving details. If we are responding to a house fire, or someone stranded on the road, those details can help us respond faster and more efficiently.”

Smart911 allows residents and travelers to create a safety profile at www.smart911.com that includes any information they might want 911 and first responders to have in the event of an emergency, such as allergy information or pre-existing medical conditions. When a citizen dials 911, their safety profile is automatically displayed to the 911 call taker, allowing us to send the appropriate responders to the right location with accurate information.

“911 calls made from a cell phone do not provide us with a location of the caller. The additional information provided through Smart911 on a call from a cell phone can provide call takers with addresses,” said Chief Hicks in a press release.

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed and rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a user’s safety profile. All information is optional and the citizen has the ability to choose what details they would like to include.

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, continues the announcement. It has been credited with positively impacting emergency outcomes, including a severe heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly. In another incident when a child went missing, a current photo and physical description were immediately available and police found the child in less than 15 minutes.

Citizens are encouraged to create their safety profile with Smart911 today to have their information immediately available to 911 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 911 system in the event of an emergency call.

Information submitted by Natick Police Department

This article was originally posted here. 

Smart911 Now Available in Natick

Residents and Travelers Encouraged to Create Safety Profile to be Better Prepared for Emergencies

natick-patchNATICK — Chief James G. Hicks and the Natick Police Department are pleased to announce that a 911 enhancement called Smart911 is now available to all Natick residents and visitors. Smart911 is a free service that allows individuals and families to sign up online to provide vital information to 911 call takers during an emergency. The Smart911 platform provides valuable new tools, and the information listed in safety profiles enables a faster more informed response.

“Smart911 has saved time and lives across the country,” Chief Hicks said. “The additional information in the safety profiles can provide 911 centers and first responders with lifesaving details. If we are responding to a house fire, or someone stranded on the road, those details can help us respond faster and more efficiently.”

Smart911 allows residents and travelers to create a safety profile at www.smart911.com for their whole household that includes any information they might want 911 and first responders to have in the event of an emergency, such as allergy information or pre-existing medical conditions. When a citizen dials 911, their safety profile is automatically displayed to the 911 call taker, allowing us to send the appropriate responders to the right location with accurate information.

“911 calls made from a cell phone do not provide us with a location of the caller. The additional information provided through Smart911 on a call from a cell phone can provide call takers with addresses,” said Chief Hicks.

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed and rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a user’s safety profile. All information is optional and the citizen has the ability to choose what details they would like to include.

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country. It has been credited with positively impacting emergency outcomes, including a severe heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly. In another incident when a child went missing, a current photo and physical description were immediately available and police found the child in less than 15 minutes.

Citizens are encouraged to create their safety profile with Smart911 today to have their information immediately available to 911 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 911 system in the event of an emergency call.

Contact: John Guilfoil Phone: 617-993-0003 Email: john@jgpr.net

 

Originally posted here.

Smart911: Saving lives, one phone call at a time

Lt. Governor Brian Calley is a guest blogger and originally posted here.

Imagine an emergency situation where you need help urgently. Wouldn’t you want 911 operators to have as much information as possible to help rescue you?

Our 911 operators all across Michigan do amazing work but the added use of cell phones instead of land lines sometimes makes it more difficult to pinpoint someone’s location in an emergency. In a situation where every minute counts, enhancing our 911 systems can save lives and the state of Michigan is taking action to give our communities resources to do that.

michiganlaunch_1

 

LG Calley was in Mt. Clemens today announcing the availability of Smart 911 service to all dispatch centers across Michigan for a year. Enhanced 911 was a recommendation of the Mental Health and Wellness Commission, which Calley chaired, with the initial goal of helping dispatchers know about mental health or disability issues in an emergency. Smart 911 services are available thanks to $2.2 million in funding that is within the Fiscal Year 2017 budget.

Smart911 allows dispatchers to see a safety profile when a resident calls 911. These voluntary and free profiles can include anything from pictures of family members, to a residential address, to any existing medical conditions to be aware of. Individuals get to choose how much they want to include on their profile, and the information is only available to dispatchers and first responders when a 9–1–1 call is made. Smart 911 also has a feature that allows dispatchers to initiate text conversations with anyone who calls 9–1–1 from a mobile phone.

There are 144 dispatch centers in Michigan and 32 of them already implement this valuable addition to their 911 service. Under the funding LG Calley announced today, the remaining centers will now have the ability to try out Smart 911 for the year with the state covering the cost.

“In emergency situations, every minute counts and enhancing 911 services across our state is essential to protecting the lives of Michiganders,” Calley said.

That’s exactly what happened to Dan Hoffman of Traverse City who spoke at Monday’s event. Dan called 911 after waking up from a nap in a room engulfed in flames. Dan called 911 but couldn’t speak due to the smoke. Dispatchers were struggling to find his home through traditional methods, but his wife had filled out a Smart 911 profile and dispatchers were able to send out first responders directly to his home address on the profile. Without Smart 911, Dan may not have made it out of his home alive.

As Americans, we are lucky to live in a country where help for those in dire need is just a phone call away. As Michiganders, we are lucky to live in a state where there is room for the growth of a statewide enhanced 9–1–1 system. At its core, Smart911 provides hope. Because of this service, there will be less risk to the first responders who have dedicated their lives to helping the rest of us. Because of this service, there will be even more people all across the state who are saved.

For more information visit www.smart911.com.

Smart911 To Become Available Statewide

MICHIGAN (WPBN/WGTU) — A tool that provides authorities with important data that citizens voluntarily provide in the event of a 911 call will soon be available statewide.

Smart911, a program by Rave Mobility, announced Tuesday its initiative to make Smart911 available to all Michigan residents.

Smart911 is described on Rave Mobile Safety website as “a comprehensive software program that facilitates data and communications in the event of a 9-1-1 call. With Smart911, Michiganders can create an extensive online profile, which displays to dispatchers when a 9-1-1 call is made. Critical information such as home address, bedroom location, pet information, medical details and whether households include people with dementia or children with autism can all be provided and can improve response.”

“If you dial 911 from your cell phone, it’s going to ping a location where you’re at, a general location,” said Jerry Wojtankowski, firefighter and paramedic with Traverse City Fire Department.

Sometimes the general location isn’t good enough when it comes to an emergency.

That’s why the program Smart911 is useful to first responders.

“We typically benefit from additional information that we get from emergency runs and a lot of that has to do with allergies or chronic medical conditions,” said Matt Ansorge, Leelanau County Director of Emergency Management.

“In emergency situations, every minute counts and enhancing 9-1-1 services across our state is essential to protecting the lives of Michiganders,” said Brian Calley, Lt. Governor of Michigan. “Services like Smart911 help us advance the tools that our dispatchers can use to help save lives on a daily basis. State funding will help communities across our state take advantage of this program and have extra resources to help save lives in emergencies.”

captureSmart911 is currently available across portions of 43 states and thousands of municipalities across the country, and has been credited with positively impacting countless emergency situations.

Rave Mobility along with state funds are making the program available to all Michigan resident, but counties have to opt in.

Grand Traverse County was the first county in Michigan to use Smart911.

“It’s going to be free for at least the first year,” said Ansorge. “After that, it may be a year-to-year commitment. We’re not sure how that’s all going to work out at the state level.”

You can sign up with Smart911 for free on your smart phone or on a computer and enter things like your home address, medical details, family and pets.

Two years ago, a Grand Traverse County man was saved from a burning house. Dispatchers said Smart911 gave first responders critical information that helped save his life.

“I’m able to hug my kids every day because of it now,” said Dan Hoffman who survived a house fire. “I have a lot of respect for these guys and what they do.”

“En route, it also gives us time to think and plan what we’re going to do for our means of treatment before we get on scene if it’s a possible diabetic or somebody with heart problems,” said Wojtanowski.

Smart911 is a nationwide program. If you sign up for it, your profile will follow you any place using the system, which Ansorge said will be beneficial with tourists in the area.

“The profile, when they call 911, is only active for a certain amount of time then after that it goes away,” said Ansorge. “It will be long enough for us to able to reference that information during the normal execution of a call.”

Leelanau County is hoping to have the Smart911 program up at running by the beginning of December.

To sign up for Smart911, CLICK HERE.

 

This article was originally posted here.

NCCPD Introduces ‘Rave Panic Button’ To Area Agencies

Smart Phone App Designed to Improve First Responder Conditions

 

11822650_866718573382201_5369003869204852251_nA new program introduced by New Castle County Police will give first responders a clearer picture of what kind of situation they’re walking into.

At a press conference on Tuesday, New Castle County Chief of Emergency Communications Jeffrey Miller introduced the Rave Panic Button app, currently being used in conjunction with several area agencies and school districts.

The app, which connects directly to the 911 Fusion Center in New Castle, gives responders access to floorplans, remote cameras, and other pertinent information when responding to an active public safety situation.

“The solution instantly dials 9-1-1 while simultaneously immediately alerting on-site personnel of the emergency and opening up a communication channel between responders and others involved in the incident,” Miller said of the app.

Users hold down the virtual button for 1.5 seconds before it activates, Miller said. It then connects to 911, while the additional information comes into the Fusion Center.

The app is currently being used by a number of area agencies and businesses, including Concord Mall, the Jewish American Center in Wilmington, and the Red Clay Consolidated School District.

Only those authorized to use the app can initiate a call response, Miller said, and the department does not have random access to any cameras linked to the system.

“We can’t hit a button and see out,” he said. “The caller has to initiate the connection.”

County Police Chief Elmer Setting said that the new program, coupled with the Targeted Analytical Policing System and the Smart 911 Fusion Call Center, puts the department at the forefront of hi-tech policing.

“We’re cutting edge, technology-wise,” Setting said. “This could save a lot of lives. The old way of doing this is, ‘hey there’s an emergency, throw all the resources at it,’ not knowing what we need … now we’re going to know that.”

“Anytime that you can get better coordination and more information on a situation you’re going into, it’s helpful,” said Emergency Medical Services commander Lawrence Tan. “The ability to get live information, not just from the caller, but also from cameras that provides awareness is a big benefit.”

The program is part of incumbent County Executive Tom Gordon’s initiative to bring hi-tech policing to New Castle County.

“Now all response units have more information and enhanced communication to arrive on scene faster to help those in need,” Gordon said.

On Thursday, the NCCPD released information on CrimeMapping.com, a free public website that allows police agencies from across the United States to upload their own crime-data so that it can be mapped.

According to a press release, the website provides the public with an easy-to-use tool to view crime information in their communities. The interactive website will allow residents to review crime as well as submit tips in an effort to increase community involvement in investigations.

The website also has the option for citizens to sign up and receive crime alerts.

For more information on the Rave Panic Button, visit ravepanicbutton.com.

Source: Community News

Smart911 Coming to Macomb County

No-cost upgraded service allows residents to give helpful information ahead of time to emergency services.

Macomb County will get Smart 911 beginning next year. This will allow faster and safer response times from first responders, officials said Monday at a news conference.

Residents who sign up for the Smart 911 service can pre-load information on their families, special needs, medication and number of pets in a household. That information will be made available to emergency dispatchers when 911 is called, Macomb Daily News is reporting.

firetruck_emergency_shutterstock_195492479-1479243771-6977“First responders will go into households knowing more about the challenges and happenings and circumstances about that household,” said Lt. Gov. Brian Calley at the Macomb County Communications and Technology Center (COMTEC). “It will save time with a higher degree of efficiency.”

The upgraded 911 system will be a cellular-based emergency system. Smart 911 calls will be routed using geographic coordinates, so dispatchers will automatically be able to see the caller’s location and whether they are calling from a moving vehicle or stationary position.

Dan Hoffman, a laborer from the Traverse City area, was present at the news conference. He said his life was saved after dispatchers used his Smart 911 profile to locate him when his house caught fire in 2014. Unable to speak when he called 911, and dispatchers used his Smart 911 profile to identify his address information, which saved 11 minutes in response time for firefighters.

“When EMS showed up, they realized there was a fire in my house and broke down the door and dragged me out,” Hoffman said. “My house was 3-4 minutes from a flashover. The technology saved my life.”

Todd Piett, chief product officers for Rave Mobile Safety, the administrator of Smart 911, said residents can sign up for the service at Smart911.com at no cost. Residents can enter their exact address along with other information that will be helpful to first responders in emergencies.

People signing up for the service can enter information ranging from medical condition, medications, photos of their children or pets, what doors may be open and other useful details, Piett said. The hearing disabled can also text the information.

That way, police or firefighters responding to an emergency call will have advance knowledge of special circumstances they may encounter one on scene.

“The information will only pop up if you call 911,” Piett added.

Michigan has $2.2 million allocated in grants as seed money to get the service up and running in all 83 counties, according to Republican state Sen. Margaret O’Brien of Portage. Macomb County expects to receive $14,000.

From there, county officials expect to pick up the annual operational cost, which is anticipated to remain roughly the same, said Macomb County Executive Mark Hackel.

Hackel, a former county sheriff who started his law enforcement career as a dispatcher, said the technology and information enhancements allow first responders to “do what we can do better and quicker.”

Capt. Monica Yesh of the Michigan State Police said Macomb County is one of the state leaders in technology, so the service will fit in with that mission.

“Any tool we can get to enhance our ability to provide our service to the public is so welcome,” she said. “If we can get information ahead of time to help us where we need to go, I think it’s excellent technology.”

Photo via Shutterstock

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Rave Panic Button: Protecting the Public in New Castle County

12376185_10153829629092232_40363499617035822_nSchools, malls and hospitals in New Castle County now have a better way to contact police in an emergency. NBC10 Delaware Bureau Reporter Tim Furlong has the details on the new app that can save lives with the push of a button. In seconds, Rave Panic Button clearly communicates an emergency to 9-1-1, on-site personnel, and first responders.
To learn more visit: www.ravemobilesafety.com/panic-button

The New Smart911 Service Coming to Every Michigan Dispatch Center in 2017

– The state is rolling out funding next year to bring a state-of-the-art 911 service to all neighborhoods in Michigan.

The service is called Smart911, and it’s already been implemented in 32 of the state’s 144 dispatch centers.

“We believe that all citizens across the state deserve access to this technology,” Lt. Gov. Brian Calley said at the Macomb County Communications and Technology Center Monday when announcing the funding. About $2 million has been set aside in the state’s 2017 budget for the technology.

Most 911 calls nowadays are made from cell phones, which don’t provide an address to the dispatch center. So, Smart911 is a system that helps provide basic background information to dispatchers that can help speed up response time.

HOW SMART911 WORKS

Residents create a free profile with Smart911 that includes details about everyone in their home, from family member descriptions to medical conditions. You can even include your pets in your household profile so they don’t get overlooked.

Then, if you ever have to call 911, the dispatcher can see the information registered with your phone number(s) and will be more equipped to help you.

You can learn more about Smart911 or sign up for your own Smart 911 account at www.smart911.com.

The State of Michigan is working with Rave Mobile Safety to expand the Smart 911 service program.

Read the full story Here

2017 Fiscal Year Includes Funds to Expand Smart911 Services in Michigan

Calley made the announcement Monday at the Macomb County Communications and Technology Center.

Adding enhanced 911 services provides  dispatchers with access to helpful background information about an individual that can be useful and cut down on response time during an emergency situation.

The 2017 budget includes $2.2 million for expanded 911 services and Michigan State Police has finalized the agreement for these services with Rave Mobile Safety, allowing dispatch centers across the state to enroll in the program this year without charge to the community.

The State of Michigan is working with Rave Mobile Safety to provide its Smart911 service program to all communities statewide.

Smar911 is a data platform that dispatchers will have access to when a 911 call is made. Residents can create a free safety profile and enter information that may be helpful when a 911 call is made. The service also provides 911 call takers and dispatchers with the ability to communicate through text message with any caller that dials 911 from a mobile phone.

Monday’s event included Dan Hoffman from the Traverse City area, whose life was saved after dispatchers used his Smart911 profile to locate him while his home was on fire. He was unable to speak when he called 911 and his location on the Grand Traverse Bay wasn’t easy to identify but his address information was in his Smart911 profile. Dispatchers were able to use this information and save 11 minutes of response time to rescue him from the fire in his home.

32 Public Safety Answering Points in Michigan already use Smart911. The $2.2 million in funding allows all Points to utilize this service in 2017.

Originally posted by November 15, 2016 by Jacob Owens on minews26.com

Lt. Gov. Brian Calley: Enhanced 911 services expanding statewide, saving lives across Michigan

LANSING, Mich. – Enhanced 911 services that can save lives are now available to communities all across Michigan with funding from the Fiscal Year 2017 budget, announced Lt. Gov. Brian Calley.

Adding enhanced 911 services was a recommendation of the Mental Health and Wellness Commission, providing dispatchers with access to helpful background information about an individual that can be useful and cut down on response time during an emergency situation.

“In emergency situations, every minute counts and enhancing 911 services across our state is essential to protecting the lives of Michiganders,” Calley said. “Services like Smart 911 help us advance the tools that our dispatchers can use to help save lives on a daily basis. State funding will help communities across our state take advantage of this program and have extra resources to help save lives in emergencies.”

Calley made the announcement Monday with Michigan State Police and Macomb County Executive Mark Hackel in Mt. Clemens at the Macomb County Communications and Technology Center.

“This cutting-edge technology will enable emergency personnel to move quickly and effectively respond to 911 calls from cell phones,” Hackel said.

The Fiscal Year 2017 budget includes $2.2 million for expanded 911 services and Michigan State Police has finalized the agreement for these services with Rave Mobility, allowing dispatch centers across the state to enroll in the program this year without charge to the community.

“Smart911 ensures first responders are able to better protect our communities,” said state Sen. Margaret O’Brien, R-Portage. “The resources Smart911 offers allow Michigan residents to share information about their home and loved ones that they believe first responders need to know.”

The State of Michigan is working with Rave Mobility to provide its Smart 911 service program to all communities statewide.

“The state of Michigan is a proven leader in public safety and we are proud to be a part of the Lieutenant Governor’s announcement today.” said Tom Axbey, president and CEO of Rave Mobile Safety. “Now first responder agencies across the state have the tools they need to arrive on scene faster and ultimately save lives.”

Smart 911 is an additional data platform that dispatchers will have access to when a 911 call is made. Residents can create a free safety profile and enter information that may be helpful when a 911 call is made. The service also provides 911 call takers and dispatchers with the ability to communicate through text message with any caller that dials 911 from a mobile phone.

Monday’s event included Dan Hoffman from the Traverse City area, whose life was saved after dispatchers used his Smart 911 profile to locate him while his home was on fire. He was unable to speak when he called 911 and his location on the Grand Traverse Bay wasn’t easy to identify but his address information was in his Smart 911 profile. Dispatchers were able to use this information and save 11 minutes of response time to rescue him from the fire in his home.

There are 144 Public Safety Answering Points in Michigan and 32 of them are already using Smart 911. The $2.2 million in funding allows all of these areas to utilize this service in 2017.

More information about the state’s efforts to enhance 911 services, click here.

This was originally posted here

Macomb County Will Have Enhanced 911 Service in 2017

Macomb County residents will have enhanced 911 services available in 2017 that will allow faster and safer response times from first responders, officials said Monday at a news conference.

Under the system known as Smart 911, residents who sign up for the service can pre-load information on their families, special needs, medication and number of pets in a household. That information will be made available to emergency dispatchers when 911 is called.

“First responders will go into households knowing more about the challenges and happenings and circumstances about that ho calley-3usehold,” said Lt. Gov. Brian Calley at the Macomb County Communications and Technology Center (COMTEC). “It will save time with a higher degree of efficiency.”

The upgraded 911 system will be a cellular-based emergency system. Smart 911 calls will be routed using geographic coordinates, so dispatchers will automatically be able to see the caller’s location and whether they are calling from a moving vehicle or stationary position.

Todd Piett, chief product officers for Rave Mobile Safety, the administrator of Smart 911, said residents can sign up for the service at Smart911.com at no cost. Residents can enter their exact address along with other information that will be helpful to first responders in emergencies.

People signing up for the service can enter information ranging from medical condition, medications, photos of their children or pets, what doors may be open and other useful details, Piett said. The hearing disabled can also text the information.

That way, police or firefighters responding to an emergency call will have advance knowledge of special circumstances they may encounter one on scene.

“The information will only pop up if you call 911,” Piett added.

Michigan has $2.2 million allocated in grants as seed money to get the service up and running in all 83 counties, according to Republican state Sen. Margaret O’Brien of Portage. Macomb County expects to receive $14,000.

From there, county officials expect to pick up the annual operational cost, which is anticipated to remain roughly the same, said Macomb County Executive Mark Hackel.

Hackel, a former county sheriff who started his law enforcement career as a dispatcher, said the technology and information enhancements allow first responders to “do what we can do better and quicker.”

Capt. Monica Yesh of the Michigan State Police said Macomb County is one of the state leaders in technology, so the service will fit in with that mission.

“Any tool we can get to enhance our ability to provide our service to the public is so welcome,” she said. “If we can get information ahead of time to help us where we need to go, I think it’s excellent technology.”

Dan Hoffman, a laborer from the Traverse City area, was present at the news conference. He said his life was saved after dispatchers used his Smart 911 profile to locate him when his house caught fire in 2014. Unable to speak when he called 911, and dispatchers used his Smart 911 profile to identify his address information, which saved 11 minutes in response time for firefighters.

“When EMS showed up, they realized there was a fire in my house and broke down the door and dragged me out,” Hoffman said. “My house was 3-4 minutes from a flashover. The technology saved my life.”

macombdaily.com

Michigan State Announcing New Funding to Help Expand 911

Michigan state will now have Smart911. The state is rolling out funding next year to bring a state-of-the-art 911 service to all neighborhoods in Michigan.

Smart911 saves lives and improves responder safety by providing additional data and communications tools to 9-1-1 and first responders. The Smart911 platform helps call takers and dispatchers make faster, better decisions, and shorten response times.

To learn more about Smart911, visit: www.ravemobilesafety.com/Smart911

New 9-1-1 Enhancement Available Across Michigan

The state is rolling out funding next year to bring a state-of-the-art 911 service to all neighborhoods in Michigan.

“In emergency situations, every minute counts and enhancing 911 services across our state is essential to protecting the lives of Michiganders,” Lieutenant Governor Brian Calley said. “Services like Smart 911 help us advance the tools that our dispatchers can use to help save lives on a daily basis. State funding will help communities across our state take advantage of this program and have extra resources to help save lives in emergencies.”

Smart911 saves lives and improves responder safety by providing additional data and communications tools to 9-1-1 and first responders. The Smart911 platform helps call takers and dispatchers make faster, better decisions, and shorten response times.

To learn more about Smart911, visit: www.ravemobilesafety.com/Smart911

New Smart911 Service Coming To Every Michigan Dispatch Center in 2017

MOUNT CLEMENS, Mich. (WJBK) – The state is rolling out funding next year to bring a state-of-the-art 911 service to all neighborhoods in Michigan.

The service is called Smart911, and it’s already been implemented in 32 of the state’s 144 dispatch centers.

“We believe that all citizens across the state deserve access to this technology,” Lt. Gov. Brian Calley said at the Macomb County Communications and Technology Center Monday when announcing the funding. About $2 million has been set aside in the state’s 2017 budget for the technology.michiganlaunch_1

Most 911 calls nowadays are made from cell phones, which don’t provide an address to the dispatch center. So, Smart 911 is a system that helps provide basic background information to dispatchers that can help speed up response time.

HOW SMART911 WORKS

Residents create a free profile with Smart 911 that includes details about everyone in their home, from family member descriptions to medical conditions. You can even include your pets in your household profile so they don’t get overlooked.

Then, if you ever have to call 911, the dispatcher can see the information registered with your phone number(s) and will be more equipped to help you.

You can learn more about Smart 911 or sign up for your own Smart 911 account at www.smart911.com.

The State of Michigan is working with Rave Mobility to expand the Smart 911 service program.

fox2detroit.com

NCCo Launches ‘Rave Panic Button’ App For Local Businesses

New 911 communication system in New Castle County integrates a panic button, live camera feeds and an automatic 911 call through a free smartphone app

 

In an emergency situation, seconds equate to lives.

hn7r3wvrA new 911 communication system in New Castle County, which integrates a panic button, live camera feeds and an automatic 911 call, aims to save those lives. New Castle County institutions like schools, malls and hospitals, can download the free smartphone app and register their building and employees in the system, as well as provide crucial information to emergency responders at the scene.

The launch of the Rave Panic Button, announced Tuesday at New Castle County Police Headquarters, comes after four years of programming and planning, said New Castle County Executive Thomas P. Gordon. The concept grew from a desire to bring more agencies together with more information should a threat like an active shooter or bomb occur nearby.

“Nobody in the country has something like this,” he said. “It really is cutting edge and I think it’s going to prepare us for the future.”

The program cost about $70,000 to build and code through Rave Facility, said Jeffrey Miller, New Castle County chief of Emergency Communications. The smartphone app allows facilities to create a profile within the online database, containing integral employee contact information, building information and live camera feeds. Individuals authorized by the specific location can then create profiles within their organization to use the app and report emergencies.

To report an emergency, a user simply has to press the button most relating to their situation, prompting a call to 911 and notification to all necessary employees and agencies needed to respond.

The goal, Miller said, is to ensure emergency dispatchers and responders have the most information possible when responding to a potentially dangerous scene.

The integration of cameras at participating locations like the Siegal Jewish Community Center in Talleyville also allows agencies to direct their responders and send the appropriate people to a scene. Rather than dispatch police, firefighters and EMTs to an “unknown emergency,” dispatchers can tell police what they’re seeing firsthand on cameras.

If buildings provide floor plans and other materials, police, firefighters and medics can also gauge how and where to go once they arrive, Miller said.

That information alone will save agencies time and money for their emergency responses, said New Castle County Police Chief Elmer Setting. And it’s free to any location that wants to participate – administrators just have to create an account.

“This is a game changer,” Setting said. “It changes the resources needed to respond.”

The program is live and working, Gordon added, after demonstrating the app with the Jewish Community Center on Tuesday. An employee could be seen on screen talking to an emergency dispatcher and eventually waved to the monitored camera.

“I hope we never need it and that this equipment goes to waste,” Gordon said. “But my bet is it won’t.”

How to sign up:

Go to smart911facility.com or contact the county’s Office of Emergency Management at panicbutton@nccde.org or (302) 395-2700.

Source: DelawareOnline.com

New App Hopes To Bring New Castle County Responders Up To Speed

wdelNew Castle County Police announced a new app available to residents which connects people to police with the touch of a button. It also calls 911, sends out notifications, and gives police access to information like security video feeds.

“We’ve made testing the Rave Panic Button and mobile phone application a success. It will enhance communications among all schools in New Castle County, our shopping malls, large facilities that are capable of accommodating large groups of visitors. It will also enhance the service we, at 911, provide,” said Jeffrey Miller, chief of emergency communications for New Castle County, adding the police, fire, and EMS agencies would see enhancement as well.

Administrators at businesses, schools, shopping malls, and organizations can sign up for the Rave Panic Button App. Those administrators enter information about the building, and enter their employees names and contact information. Employees are then able to download the app from the app store, sign up, and register.

If there is an emergency at the business, school, or facility, personnel can open the app and hit the panic button. The app immediately dials 911 and allows police to access information about the facility.

“That information alone is huge,” said Miller. “We can have building plans. We can know where hazardous materials are stored, things we need to know about the facility. Then, what it can do for us also is, through a memorandum of understanding with the facility, we can integrate their own security camera system, so that we can actually see live what’s going on during the 911 call, get that information out to our police, fire, EMS responders much more quickly–but, more importantly, far more accurate.”

When the panic button is hit, the app instantly sends out notifications.

“So, if someone pushes the button, everyone working in that facility knows something is going on,” said Miller.

The county has been working on the app for almost four years.

“Ever since we launched Smart 911, we’ve had this in the back of our mind,” said Miller. “We’ve worked very heavily with Rave Mobile Safety, who provided us Smart 911. So, they started what’s now called Smart Facility 911.”

Miller said they worked with Rave Mobile Safety to integrate security video access with the new app.

“The video integration is very unique. I would be hard pressed to find another 911 center that’s doing that,” said Miller.

The app has buttons to notify police of a number of scenarios, including active shooter, fire, police, medical, and other.

“It brings us a new open door to every facility that wants to participate in having the app,” said Miller. “Let’s face it eventually the day will come, we don’t want to see it, but where tragedy occurs at a facility. Rather than dialing 911, and us having to live vicariously through what they’re telling us, and trying to figure it out, this gives us the ability to have preplanned information delivered to the 911 dispatcher’s screen as soon as they answer the call.”

If the emergency situation merits it, police will deploy personnel to the J. William Bell Fusion Center.

“We can either plan how our responders are going to approach the facility,” said Miller. “Maybe a different way to approach it for their own safety. Or maybe we can make decisions with the facility, because hopefully they’ll be sending someone here to be a representative as well.”

Miller encourages schools and other organizations to sign up for the app.

“We got our malls pretty much on board right now,” said Miller. “Nursing facilities, any large place that has large volumes of people.”

Source: WDEL

Election Protests: Simple Preparedness Steps for Public Safety Agencies

In the early morning hours of November 9, 2016, President-elect Trump’s victory took many Americans by surprise. Some say they hadn’t even considered it a possibility until Trump took the stage to give his acceptance speech.  Dissatisfied crowds are now flooding the streets in cities across the US in election protests, leading to dangerous roadblocks, numerous arrests, and one man shot in Portland, Oregon.

Demonstrations and civil disobedience, whether the results of a political protest or even a sporting event, are a growing concern for response agencies, with the most recent examples igniting spontaneously and ending in violence.  Having said that, there are a number of actions agencies can take ahead of time to be better prepared:

Election protestsSocial media – Be prepared to proactively communicate and monitor key accounts and hashtags.  Simple tools like Hootsuite can be used to monitor trends and social media accounts.  Most emergency notification systems can be set up to post to agency owned or affiliated accounts.  Be proactive and over communicate.  Don’t let the “narrative” get out of control before you put forth the true story.  The same is true for your communications with the press.

Clear protocols – Make sure you have clear lines of authority and rules for communicating. Extensive approval processes with people that may not be accessible, or may be overwhelmed with other tasks will cause you to miss opportunities.  All too often we see time wasted in trying to get approvals for something that should have been addressed and delegated ahead of time.

Coordinate with corporate security – It’s not just about your streets – It’s also about the businesses in you local area.  Here’s an interesting article about the Ritz Carlton hotel and their response to the Black Lives Matter protests that turned violent in Charlotte, NC.  Meeting ahead of time with the businesses in your region can be a huge force multiplier while also ensuring the safety of by standers and those caught unexpectedly in an event.

Consider using emergency notification systems for mustering resources – Should a public incident develop, the ability to pull resources in quickly is crucial. Consider answering a few important questions ahead of time: How are you going to communicate with your staff rapidly?  What if the “normal” location they would report for duty is inaccessible?  How will you communicate alternate routes and muster points?  Do you have contact information for those who may not normally be considered part of your staff but would be key personnel in the event election protests turned dangerous?

Think holistically and across agencies – It’s important to also consider how 9-1-1 will be involved. Determine what the dispatchers should tell callers who are reporting a civil disturbance.  Also, determine how high volume call traffic can be diverted to 311 or other more non-emergency related resources.  Many notification systems can drive content on agency affiliated web-sites – do the leg work in advance as you may not have quick and easy access to the IT department of your local community to make web site updates when time is precious.

Think about communications groups and targeting – Most communities have areas that are natural zones for demonstrations and activities, whether a common area in the center of town or a building that is symbolic (e.g. a Trump property).  Think in advance about setting up geo-targeting regions and even lists that may be associated with certain areas (e.g. Maybe there is a school near the center of town and you want to make sure the principal is kept informed of any updates).

Incorporate After Action Reviews – Often after action reviews are only held once everything is settled down.  They are valuable tools for evaluating what changes should be implemented to improve the handling of the next event.  When effectively managed, these after actions can also be held during an event.  During lulls in activity, take a short break to step outside the situation and identify what real-time changes can be made.  Thinking ahead of time about how these After Actions will be scheduled and managed makes it possible to actually conduct them during the chaos of the event.

The State of Michigan Makes Smart911 Available to Every Response Agency and Resident Statewide

Smart911 enables Michigan’s first responders to make more informed decisions in emergency situations

michiganlaunch_1

LANSING, Mich., November 15, 2016 – Rave Mobile Safety (Rave), a trusted partner for safety software, today announced Michigan’s statewide initiative to make Smart911 available to all residents. Following successful deployments in dozens of 9-1-1 centers across the state, Michigan will make Smart911 standard across the Great Lakes State.

During an event held yesterday in Macomb County, Lt. Governor Brian Calley was joined by Senator Margaret O’Brien, Macomb County Executive Mark Hackel, Captain of the Michigan State Police Monica Yesh and Dan Hoffman, Michigan Resident and Smart911 Survivor at the event, to make the official announcement of the new initiative.

Smart911 is a comprehensive software program that facilitates data and communications in the event of a 9-1-1 call. With Smart911, Michiganders can create an extensive online profile, which displays to dispatchers when a 9-1-1 call is made. Critical information such as home address, bedroom location, pet information, medical details and whether households include people with dementia or children with autism can all be provided and can improve response.

“In emergency situations, every minute counts and enhancing 9-1-1 services across our state is essential to protecting the lives of Michiganders,” said Brian Calley, Lt. Governor of Michigan. “Services like Smart911 help us advance the tools that our dispatchers can use to help save lives on a daily basis. State funding will help communities across our state take advantage of this program and have extra resources to help save lives in emergencies.”

Residents are encouraged to create free Safety Profiles on Smart911.com, a secure information platform that instantly tells 9-1-1 dispatchers vital information that can speed emergency response times.  When an individual dials 9-1-1, their completed Safety Profile will automatically display.

For individuals using mobile devices in an emergency, the platform’s Chat component is fast becoming a 9-1-1 safety game changer. 9-1-1 centers around the country are using the 2-way texting capability to save victims of domestic violence, potential suicides and home invasions. It also provides concrete budget savings by reducing the number of unnecessary law enforcement dispatches.

“Cell phones are widely used in today’s world, but that poses unique challenges for 9-1-1 centers,” said Senator O’Brien. “Currently more than 70 percent of 9-1-1 calls come from cell phones, but those calls provide very little information for dispatchers to use. Smart911 allows our state to innovate in light of current technology trends and save lives while doing so.”

Traverse City resident Dan Hoffman expressed his gratitude for the role Smart911 played in helping responders locate and save him from his burning home.  “I wouldn’t be here today, be able to hug my girls without Smart911. It saved 11 minutes off the response time to my call for help and allowed the heroic responders to extract me from my burning home.”

“The capabilities provided with Smart911 have revolutionized our response process,” said Tim Smith, Executive Director Ottawa County 911. “The Chat feature of the platform is a lifeline to those who are unable to communicate and proven to be lifesaving in domestic violence incidents and suicidal subjects across the state. The platform has also helped lower costs by reducing unnecessary law enforcement dispatches and our responders have additional information about the locations into which they are entering, increasing their safety and speeding their response.”

Smart911 is currently available across portions of 43 states and thousands of municipalities across the country, and has been credited with positively impacting countless emergency situations.

“We applaud the state of Michigan for bringing greater safety and peace-of-mind to residents and for their commitment to improving public safety,” said Tom Axbey, president and CEO of Rave Mobile Safety. “By partnering with public safety agencies statewide, we can save more lives together.”

Michigan residents are encouraged to create their free, private, and secure Safety Profiles with Smart911 today at https://www.smart911.com/.

Emergency Solutions Prove Critical As Schools Report More Bomb Threats

american-securityA new study by a US organization promoting school safety has found the troubling trend that bomb threats in US schools have surged significantly in recent years. Against this backdrop, security solutions that deliver information in a timely, accurate matter among students, staff and law enforcement become key in the event of a threat, be it a bomb or an active shooter.

In a recent report by the Educator’s School Safety Network, it was found in the 2015-2016 school year, US schools have reported 1,267 bomb threats, an increase of 106 percent compared to that same time period in 2012-2013. The report also found that, on the contrary to the popular assumption that bomb threats mostly take place in high schools, 44 percent of threats took place in elementary or primary schools during 2005-2006, compared to 35 percent in high schools and 20 percent in middle schools.

Amid these disturbing trends, solutions that ensure rapid communication to all stakeholders have become critical. “Misinformation and confusion can travel quickly so institutions must have a strategy and the right technology to instantly deliver actionable information to the community,” said Todd Miller, VP of Public Safety at Rave Mobile Safety, an emergency response solutions provider. “Keep in mind, these types of situations are often fluid and can evolve quickly. Being able to continually communicate with the members of the instruction can not only go a long way to calm fears and maintain order, but more importantly it can provide actionable information that saves lives.”

Rave’s solution is called Rave Panic Button, which can either be triggered by faculty and staff in school or initiated by public safety officials. “Through the use of mobile phones that we all carry, school staff now have a way of instantly and automatically notifying both 9-1-1 and other staff members in the event of an emergency,” Miller said. “As an example, if there were an active shooter, pressing the active shooter button would notify all staff associated with the facility via a push notification, text message, and email while simultaneously calling 9-1-1 and delivering critical incident information to the 9-1-1 center such as floor plans, emergency response plans, and more. The notification sent to staff provides actionable information, allowing for lockdowns and evacuations based on school protocols.”

During a medical situation, Panic Button can also apply, except this time it will inform a reduced list of individuals for example school nurses or people with medical training. Finally, the app can help find missing children too. In a Washington county where the solution is deployed in the public school system, one of the schools reported a missing child using the app, which sent notifications to all stakeholders, leading to the eventual location of the child.

asmag.com

Rave Guardian Enhances Safety At UIC

kjju-bntUIC staff, students and faculty now have a private safety network that fits in their pocket and follows them anywhere on campus.

UIC Rave Guardian is a free, downloadable campus safety application for smart phones that’s fully accessible to anyone with a UIC ID. It’s a companion app to the UIC ALERT system, a separate notification service launched in the spring that is used to reach students and employees quickly during campus emergencies.

Both services are products of Rave Mobile Safety, a leading creator and innovator of data, communication and safety software. UIC Rave Guardian is powered by Smart911, a national database used by safety personnel and emergency responders.

“I think this is a real opportunity for students to be afforded an extra level of security when they’re on campus,” said Michael Landek, executive associate vice chancellor for administrative services. “It’s a unique product in the personal safety industry.”

The application will also add a “major avenue for interactivity,” noted Sandeep Dath, director of technology for administrative services. “We felt we needed to empower our campus community.”

The UIC Rave Guardian app has four core features:

Connect with Guardians: add trusted friends, family or campus police as contacts for direct communication or group messaging that goes to your app’s inbox. Guardians can track your location, get notifications if you don’t check in on the app and receive alerts.

Set a safety timer: set a status and timer to alert your guardians if you’re alone, feel unsafe or make a trip to an unfamiliar place. Users can deactivate the timer when they’re safe, but guardians are notified if the timer expires. The app cannot track users or access their phone’s location unless location tracking is manually allowed. 

Make emergency calls and send text tips: call campus police and dial 911 from the app, or send tips — in a text and with photos — to the police if you witness any suspicious activity.

Create a Smart911 Safety Profile: users include information that they want UIC Police dispatchers and first responders to know in case of an emergency, such as medical conditions, disabilities, allergies or medication being taken.

Those who have a UIC email address will have total access to the service, but parents, friends and other guardians who are not directly affiliated with the university can still download the app, be marked as guardians and receive alerts from the application.

The UIC Rave Guardian app is available on iTunes and Google Play and is compatible with iOS (7.0 or later) and Android devices (4.0.3 and up). Members of the UIC community should sign up with their UIC email ID.

Students, staff and faculty are still strongly encouraged to sign up for UIC ALERT messages to take full advantage of the university’s safety services.

All active UIC emails are automatically enrolled in UIC ALERT, but users can subscribe to receive notifications via SMS and other wireless emails that are not UIC email addresses. 

Annual re-enrollment for UIC ALERT is no longer required.

“We can’t emphasize the importance of signing up for this alert system,” Landek said.

“It takes a few minutes and it makes an important difference.”

news.uic.edu

SAFETY FIRST: INSIDE SCOOP FROM UNIVERSITY POLICE

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Staying safe on campus involves much more than looking both ways before crossing the street. The UMass Lowell Police Department (UMLPD) says it is important that all students use common sense and make safe choices on campus.

At the start of every semester, the UMLPD sends an email to all students outlining how to contribute to personal and community safety; trusting instincts, staying alert and paying attention to surroundings are three major guidelines to follow, says the UMLPD.

The emails are only part of the efforts to make students safe, according to UMass Lowell Chief of Police Randy Brashears. In the six and half years the chief has been here, the UMLPD has made beneficial improvements to increase security. “The primary changes have been instituting a more community policing model here. We have hired experienced officers with a lot of different experiences and backgrounds,” said Brashears.

University police is not the only university service that helps keep its community safe. Campus Transportation Services has River Hawk Roadster shuttles to transport students, community members, faculty and staff to different areas of the University.

“I probably only use [Campus Transportation] about once a week, but I do feel safe when I go out,” said sophomore Kelly Bray, a music performance and music education major. Bray said the majority of her classes are on South Campus.

Both commuter and residential students benefit from Campus Transportation Services because there is a distance between campuses longer than a 10 minute walk. On board, shuttles are equipped with surveillance cameras to promote a safe and secure ride.

A commuter freshman nursing student, Jessica Carnevale, has a different approach to her personal safety. Carnevale is sure to always lock her car in the parking lot before walking to class.

As a typical safety measure, the University has placed several emergency lights all around campus that will dispatch the UMLPD the second the button is pressed. “They have the blue-lights. If I was near one of those, [UMLPD] would be easily accessible,” said Carnevale.

Brashears said that there are 194 blue-light emergency phones. “We’ve added more over the years. I was surprised by that large number,” said Brashears. “This system makes it easy for the UMLPD to identify the caller’s location fast and send help immediately.”

During Brashears’ time at the University, another major improvement his team has implemented is increased residence hall security. He said they have hired a professional contract firm, Securitas, focused on ensuring residential students’ safety.

The UMLPD has two teams, one for day and one for night shift, for patrols and door unlocking if necessary. “Around 10 o’clock, they work in each dorm in the entryway checkpoint and make sure that our students are safe at night,” said Brashears.

Walking alone at night can be dangerous in a city, and the UMLPD says to avoid that and be attentive to surroundings. “If I ever go off campus, I always go with other people. I would never go alone. In terms of on campus, I don’t feel unsafe ever,” said Bray.

The UMLPD says that if someone was to feel unsafe, it would be important to have the UMLPD numbers saved in their contact list in case they are not near a blue-light emergency phone or even experience trouble off-campus. In the introductory email the UMLPD sends, they say to program the number (978) 934-2394 as “Police” for non-emergency calls and (978) 934-9111 as “Emergency” for issues needing immediate attention.UMass Lowell

Another way the UMLPD notifies students about emergencies is “Rave Guardian,” an app for Android and Apple devices. Brashears said the app sends alerts about campus cancellations, parking bans and safety advisories. “When you first came on campus, you were told about that. We encourage all students, faculty and staff to sign their cell phones up so they can get the messages,” said Brashears.

Brashears said that students are encouraged to register for Rave at orientation. Both Carnevale and Bray remember signing up. If students are not receiving alerts, registering is as easy as downloading the app and entering their student email address and phone number, says the UMLPD.

Student safety will continue to be a major focus considering the number of incoming students has been record breaking for the last two years, Brashears said. “As the university continues to expand, both square footage wise and programs with additional students, we have to keep pace with that with our staffed levels. We’re a state institution so there isn’t an unlimited amount of money; we have to spend it wisely and keep pace with that growth of programs and services,” Brashears said.

The UMLPD is located in University Crossing Suite 170. If anyone on campus is worried about their safety or in need of requesting help in an emergency, Brashears said, “Call us. That’s the best way, to just call our number.”

 

umlconnector.com

Safety Concerns Addressed At Campus Safety Town Hall Meeting

On Tuesday, Oct. 25, the Armstrong Campus Safety Committee hosted the Campus Safety Town Hall Meeting, which focused on policies and procedures, recent safety improvements and Inkcurrent safety projects.

A panel of three that included Dean of Students Andrew Dies, Director of Facility Services Katie Twining and Armstrong Police Chief Wayne Willcox were invited to connect with the audience through a Q&A discussion setting. Students and staff could also text their questions.

The panel addressed questions about traffic regulations, welcoming spaces and how students can become more involved in their own protection.

Recent safety improvements have included a hurricane plan update, new technology behind the Armstrong Blast communication and the installation of new LED lights.

The Campus Safety Committee meets regularly to conduct “table top” exercises simulating mock emergencies and the appropriate responses.

As far as students’ safety is concerned, Twining said, “Students are the number one users of campus and their voices and opinions have led to a lot of positive changes.”

One of these changes includes the Pirate Guardian app, which is an interactive experience designed for mobile phones. The app includes features such as a panic button with immediate connection to campus police and listing Armstrong police and phone contacts like friends and family as “personal guardians.” Search “Rave Guardian” in the Apple or Google Play app store to download the app.

Other current safety projects include the possible installation of a siren/loudspeaker warning system, improving campus signage like the University Crossings sign which was knocked down recently and upgrades to radios and other emergency equipment.

inkwellonline.com

Everett Schools Using ‘Panic Button’ App For Public Safety

1-ahepahEVERETT, Wash. — Schools, emergency responders and a tech company were meeting in Everett to talk about ways to use technology in public safety.

In a two-day event, some Snohomish County schools along with the police department, sheriff’s department and a company called Rave Mobile are discussing ways to better protect the public.  Rave Mobile makes Panic Button, an app that’s designed to help teachers report active shooter situations with one touch. The Everett School District has been using the app for nearly two years. On a given day, it helps report medical emergencies to first responders. In some cases, it helps teachers stay on the lookout for criminal activity or be aware of missing children.

There are at least 2,000 customers nationwide of Rave Mobile, the app’s maker. The company also offers a handful of other products like Smart 911. King County and the City of Seattle also use Rave Mobile technology to communicate with the public in emergency situations.

In short, the two-day collaboration helps Rave Mobile users learn about the best-use cases around the region. In the big picture, it helps safety officials learn who else is using the technology and communicate better with them. Some business leaders and schools are attending to see how to implement the technology in their communities, while some lawmakers in attendance will be looking at whether it’s something to adopt statewide. Just recently, Arkansas adopted the technology for public schools, including universities.

The Everett School District uses Rave’s Panic Button every day.

“It really is a part of how we do business every day,” said Molly Ringo, Director of Maintenance and Security for Everett Schools. “It has really exceeded our expectations and we’re continuing to find ways to use it that we hadn’t thought about initially.”

In the meantime, Boston-based Rave Mobile looks to learn from hearing the best use cases to improve its technology.

“We love spending time here in the Seattle area, and in particular in Snohomish County,” said Noah Reiter of Rave Mobile. “Just because of how supportive our user base has been here in providing that feedback and guiding the future of the product.”

king5.com