In The News
In many places, nurses are facing coronavirus without enough protective gear, forced to forced to reuse masks and improvise gear. Public safety companies assisting the frontlines in pandemic response are equipping first responders with new products, free-services, and donations. White House told agencies to use technology to "greatest-extent possible" during coronavirus outbreak, as a way to best manage normal operations. Coronavirus pandemic is highlighting holes in school-district safety plans, with some districts more prepared than others due to "pandemic response plans." For state and local governments, there are 7 habits of highly effective coronavirus websites.
- As governments scrambled in recent weeks to launch websites to inform the public and direct people to critical services, the necessity of reliable information and the best practices of how to deliver it were brought into relief.
- A primary function of these websites is to provide information on what the new coronavirus is, the current situation so people can rally an appropriate level of concern and direction on what people should do if they think they’ve been exposed to the virus.
- Done right, dashboards with maps and real-time statistics can provide users a snapshot of the current situation, answering many of the most common questions at a glance.
- Design it for mobile. Homeless and low-income individuals, for whom mobile devices are often the only means of connecting to the internet, are the most poorly equipped to inform themselves about the virus or to isolate to avoid transmitting COVID-19
- Presenting basic information is helpful many cases, but many derive great utility and comfort from stories that help make sense of what’s happening. Bare statistics without any analysis or context can potentially do more harm than good.
This Week From The Rave Team
Read some of the stories our writers were most excited to share with you this week. To access all of our stories, check out our blog.
Managing Mental Health Remotely For K-12 Schools
In response to the international outbreak of the novel coronavirus (COVID-19), K-12 schools across the country are canceling classes and moved learning online. Across the country, more than 500 schools with some 360,000 students have already-closed or are planning to suspend in-person classes, according to the New York Times. Teachers are sending virtual schedules, with worksheets, live video chat links and prerecorded links for videos. Districts are distributing laptops and internet hotspots to those in-need, and meal pick-up locations are being placed around towns and cities for students who rely on free or reduced-cost lunches. But how can school districts support students who depend on in-school counseling services or social workers to manage mental health, especially amid new stressors brought on by the coronavirus?
Best Practices for Business Communications During the Coronavirus Outbreak
During this unprecedented period of uncertainty and disruption, organizations that implement best practices for business communications during the coronavirus outbreak will be better equipped to adapt to rapidly changing environments - giving them a better chance of surviving the disruption and recovering quicker.
Benefits of Providing the Smart911 and Rave Prepare Service to Communities During the Coronavirus Pandemic
Rave Prepare and Smart911 are services endorsed by thousands of public safety agencies and currently helps more than 45 million citizens efficiently access emergency services. During the coronavirus pandemic, it can also help PSAPs and Emergency Medical Dispatch Centers quickly comply with CDC's modified caller screening process, track critical resident data, and manage health for vulnerable communities.
Rave In The News
In Suffolk County, Long Island, residents are being urged urged to use Smart911 app that aids 911 dispatchers, responders during coronavirus outbreak. The Smart911 app provides dispatchers and first responders with powerful capabilities for handling, dispatching and responding to emergency calls. Suffolk County Executive Steve Bellone is urging residents to sign up for Smart911 amid the coronavirus outbreak. On the app, users create a safety profile that can include phone numbers, addresses, medical conditions, hospital preferences and even pet information.When a 911 call is received and the telephone number is in the national Smart911 database, and the safety profile instantly displays to the dispatcher. That information is relayed to responders so they know how best to approach the emergency.
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