PSAP Survey Results: NG9-1-1 Implementation Status

Picture of Todd Piett By Todd Piett

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This is the fifth post on results from Rave’s 2013 PSAP Survey to which 610 PSAPs from 50 states responded.  This post covers the state of NG9-1-1 implementations.  See the forth post here on training and workforce statistics.

Q1: Which statement about Next Generation 9-1-1 (NG9-1-1) most accurately reflects your PSAP's current position?  As you can see from the chart below, most agencies are awaiting state level action.

NG911Status

Q2:  Which statement about Text to 9-1-1 most accurately reflects your PSAP's current position?

Txt911

Q3:  What single initiative would you undertake in 2013, but are unable to due to budget constraints?  The word density map below shows the frequency of response terms.

wordpict

Next up, use of Social Media in the PSAP...

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Written by Todd Piett

Todd Piett joined Rave in 2005 and today runs the global organization that has its technology deployed at thousands of colleges, universities, businesses and communities. Prior to joining Rave, Todd was responsible for launching new products for Unica Corporation where he helped drive their successful IPO. Previously, Todd was VP of Product and Marketing for iBelong, a portal provider targeting affinity organizations and a Program Manager at Dell Computer where he launched Dell’s branded ISP. Todd graduated with honors from the United States Military Academy at West Point and holds an MBA from Harvard Business School. After graduation from West Point he served 7 years in the US Army as an aviation officer.

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