How an Oil & Gas Company Enhanced Their Incident Management System Software

Picture of Andrea Lebron By Andrea Lebron


Companies in the oil and gas industry have to contend with multiple threats to health and safety, relying heavily on multi-faceted incident management response system software.

Advanced Incident ResponseThis is true for Fluor Federal Petroleum Operations, the company that currently manages the Strategic Petroleum Reserve. In October 1973, during the Yom Kippur war, Arab members of the Organization of Petroleum Exporting Countries (OPEC) imposed an oil embargo against the U.S. in retaliation for re-supplying the Israeli army. U.S. oil production had already begun to decline, and domestic producers were unable to make up the supply shortage. As a result, oil rationing was introduced and prices quadrupled in a short space of time.

To prevent a similar scenario happening again, Congress passed the Energy Policy and Conservation Act (EPCA) in December 1975. The Act established the Strategic Petroleum Reserve which today is the world's largest supply of emergency crude oil. Located in four locations in Louisiana and Texas, the Strategic Petroleum Reserve maintains enough crude oil to supply the entire U.S. for ninety days.

Fluor Federal Petroleum Operations

In 2013, Fluor Federal Petroleum Operations (Fluor) was selected by the Department of Energy to manage the Strategic Petroleum Reserve. Fluor's role includes operating and maintaining each of the storage sites, all the related equipment, and ensuring the structural integrity of sixty-three underground salt caverns across the four locations to maintain operational readiness.

The company has a long history of working with the U.S. Government. It constructed cooling towers and other facilities for the Manhattan Project, constructed pumps for the Trans-Alaska Pipeline System and, more recently, provided disaster recovery services after Hurricane Katrina and the Deepwater Horizon oil spill. It is fair to say Fluor knows a thing or two about health and safety.

How Fluor Prepares for Emergency Incidents

Fluor has an outstanding record for preventing and managing emergency incidents. In 2015, the Bryan Mound site in Texas - the world's largest man-made oil storage container - celebrated one thousand days without a lost-time incident, and all four sites managed by the company have achieved “Star Status” in OSHA's Voluntary Protection Program.

However, knowing an emergency incident could occur any minute, Fluor uses the incident management system software WebEOC - a system designed by leading technology company Intermedix for information, resource and task management. WebEOC provides Fluor with analysis, modeling and simulation from a range of “what if” scenarios to guide the company's emergency incident planning and ensure that, should an incident occur, the right resources are in the right place at the right time.

How Fluor Took its Incident Management System to the Next Level

Despite being well prepared for emergency incidents, one area was lacking in Fluor's emergency preparedness, an integrated emergency notification system. Fluor had implemented an emergency notification system, but because it did not fully integrate with WebEOC, the procedure for sending emergency alerts was time-consuming, requiring multiple steps to sign in and send alerts and manual data entry. 

As every second is valuable in an emergency, Fluor replaced its existing emergency notification system with Rave Alert - a system that integrates seamlessly with WebEOC to reduce the complexity of sending an emergency alert. Rave Alert not only saves valuable seconds - thus potentially saving lives - but also gives Fluor the ability to capture event data and notification data on the same application.

Why Rave Alert is More Efficient than Any Other System

Rave Alert's compatibility with WebEOC stems from a partnership announced in 2016 between Intermedix and Rave Mobile Safety. Originally intended to increase incident management and communications efforts across higher education institutions, it was a natural progression for the partnership to work together in other incident management scenarios.

Rave Alert uses multiple communication modes to quickly deliver critical information from any Internet connected device. In addition to saving valuable seconds in an emergency, Rave Alert also supports two-way communication to enable communication between incident managers, emergency services and individuals on the ground. This facility enhances situational awareness in order to better manage emergency incidents, quickly bring them under control and potentially save even more lives.

You can find out more about how Rave Alert helped Fluor take its Incident Management System to the next level by listening to the webinar.

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Written by Andrea Lebron

Andrea is Rave's Director of Digital Marketing, a master brainstormer and avid coffee drinker. Andrea joined Rave in August 2017, after 10 years of proposal and corporate marketing at an environmental engineering firm. You'll find her working with her amazing team in writing and producing blogs like this one, improving your journey to and through our website, and serving you up the best email content. When she's not in front of a keyboard, she's chasing after her three daughters or indulging in her husband's latest recipe. Andrea has a Bachelor's degree in Marketing/Management from Northeastern University and an MBA from Curry College.


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