Matt Serra, ENP

Matt Serra, ENP
Matt Serra is the Vice President of Product Strategy at Rave Mobile Safety. Matt has over 25 years of experience in the technology industry and is a certified Emergency Number Professional.

Recent Posts

Check-Ins, Reunification and Incident Timelines

Check-Ins, Reunification and Incident Timelines

Declaring an emergency requires preparation, collaboration, practice, and more. But what about after 9-1-1 is...
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Moving into 2018: Managing Growth and Scaling Infrastructure

Moving into 2018: Managing Growth and Scaling Infrastructure

Over the past year, Rave has continued its rapid growth, not only adding over 700 new customers, but also greatly...
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Mapping Indoor Spaces For Emergency Response

Mapping Indoor Spaces For Emergency Response


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Don't Overlook This One Factor With Emergency Notifications

Don't Overlook This One Factor With Emergency Notifications

When you are evaluating different emergency notification systems, have you considered how easy to use the system...
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When is a “Dispatchable Location” Really Dispatchable?

When is a “Dispatchable Location” Really Dispatchable?

Two weeks ago at NENA National I co-chaired a speaking session with Brooks Shannon of Geo-Comm. The title of this...
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What is the Difference Between Smart911 and Next Generation 9-1-1 (NG9-1-1)?

What is the Difference Between Smart911 and Next Generation 9-1-1 (NG9-1-1)?

With recent news coverage of wireless location accuracy challenges, the formation of coalitions to speed the...
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Looking Backward and Forward at “Panic Button” Technologies and Requirements

Looking Backward and Forward at “Panic Button” Technologies and Requirements

The first month of a new year is a natural time to look back at what was learned and look forward to opportunities...
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A "Really Big Deal": NENA and ANSI Certification

Last month NENA announced a key milestone for the organization; they are now a certified ANSI Standards Developing...
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What is Additional Data, anyway?

What is Additional Data, anyway?

In previous posts, I’ve discussed how some “Legacy ALI” data will be sourced through NG9-1-1 Additional Data, and ...
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Who Moved My ALI?

Who Moved My ALI?

Since the NENA Additional Data Work was reinstated last July, the team has focused almost exclusively on what...
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Do We Need to Police NG9-1-1?

Do We Need to Police NG9-1-1?

For my first blog post, I’d like to talk about something that caught my attention at last week’s NENA Development...
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