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From the Planned to the Unplanned: Preparing the Front Lines of Community Protection

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Emergency managers, 9-1-1 telecommunicators and first responders must be prepared for any scenario, whether they anticipate it or not. But what happens when they are not the initial personnel responding to an unfolding incident? 

This guide highlights how a tactical incident collaboration tool enables emergency agencies to improve communication and coordination, and mitigate risk when a planned or unplanned event occurs in their community.

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