The Biggest Trends in 9-1-1

NENA Past-President Rob McMullen discusses what he learned over the year as he traveled to various 9-1-1 centers and agencies across the United States. Find out what he sees are the biggest trends in 9-1-1, including:

  • Consolidation of 9-1-1 centers
  • Texting 9-1-1 Callers
  • Future of Next Generation 911

nena_robert_mcmullenRob McMullen, ENP is past president of NENA (National Emergency Number Association) and is a certified Emergency Number Professional. Mr. McMullen has worked in 9-1-1 for nearly two decades, working his way up from frontline dispatcher taking 9-1-1 calls, to communications center director overseeing a team of nearly thirty as Executive Director of Vigo County (IN) 911.

Noah-Reiter-Webinar Moderator: Rave Mobile Safety’s Vice President of Customer Success, Noah Reiter, MPA, ENP, will be joining Rob as moderator. Noah Reiter has previously served in various public sector and public safety roles, including Assistant City Manager for the City of Sandy Springs (GA), EMS Director for Grady Health System (Atlanta), and as the Director of EMS, Security, and Emergency Preparedness for Lenox Hill Hospital (NYC). Noah has been with Rave for over 6 years.