Not every 9-1-1 caller can safely speak to give a location or specific instructions for help. With the Rave 911 Suite Chat Feature, telecommunicators and dispatchers can text callers back to learn more about the situation and be able to send help.  

Think about these questions:

  • How often do 9-1-1 centers receive dropped calls?
  • What are some instances where a caller might not be able to talk on the phone?
  • How can more accurate information help first responders as they respond to a call?

Discover how thousands of cities and towns, counties and entire U.S. states keep their residents safe with a simple texting feature in this 90-second video.