State agencies are being inundated with requests for SNAP benefits, unemployment claims and more.  

As the need for assistance increases throughout communities, how is your agency: 

  • Handling increased call volume to meet the demand?
  • Communicating with applicants?
  • Sharing information with staff members working remotely?

Watch this video to learn what to look for in a critical communications platform and how it can help your agency improve response efforts during your coronavirus recovery efforts.