Support

Contact Support

We can help you if you have a product related issue. Simply open a support case here.

Rave Academy

View online training courses and videos for any Rave product you have purchased.

Rave Marketing Portal

Find marketing materials, social media, and other assets for any Rave product you have purchased.

Product Resources

Here you will find technical support, product logins, product resources, training,
and consumer registration websites for any Rave product you have purchased.

Rave Alert™


Send emergency notifications, create notification templates, schedule future notifications, and manage administrators, users and lists.

Online training videos and courses for Rave Alert
New User Existing User

Higher Education Marketing Materials
Access to marketing materials, best practices guides, and other outreach content for campus alerting.

State & Local Marketing Materials
Access to marketing materials, best practices guides, and other outreach content for state and local government alerting.

Alerts Powered by Smart911
Registration website for your residents, visitors and employees.

Rave Panic Button™

Rave Facility Website
Site for administrators to create and maintain their Rave Facility profile, along with Panic Button privileges and settings. Review historical Rave Panic Button usage.

Arkansas Training
Access Rave Panic Button, Rave Facility, and Rave 911 Suite training courses specific to the state of Arkansas.
New UserExisting User

For Organization Administrators
How Rave Panic Button Works


For 9-1-1
Online training videos and courses for Rave Panic Button.
New User | Existing User


Arkansas Training
Access Rave 911 Suite, Rave Facility, and Rave Panic Button training courses specific to the state of Arkansas.
New User | Existing User

Ravepanicbutton.com
Learn about how the Rave Panic Button app works, it’s key features, and view release notes.

Rave Panic Button for iPhone
Download from the Apple App Store.

Rave Panic Button for Android
Download from the Google Play Store.

Rave 911 Suite™

Rave Admin View
Extend ticket and active case time. Create or edit credentials for additional administrators or first responders. Access your dashboard to review historical usage. Review and approve Rave Facility and Rave Panic Button profiles.

Rave First Responder View
Credentialed secure URL to access active Rave 911 cases over the web with either a ticket number or hyperlink.

Arkansas Training
Access Rave 911 Suite, Rave Facility, and Rave Panic Button training courses specific to the state of Arkansas.
New User | Existing User


Michigan Assets

Smart About Safety in Michigan
Resource page for Rave 911 Suite clients.

Michigan Community Marketing
Community marketing resources for Michigan Rave 911 Suite clients.

Michigan Training: Access Rave 911 Suite, Rave Facility, and Rave Panic Button training courses specific to the state of Michigan.
New User | Existing User


Regional Marketing Materials
Materials for the State of Arkansas
Materials for DuPage County, IL

Online training videos and courses for Rave 911 Suite and Rave Facility.
New UserExisting User


Arkansas Training
Access Rave 911 Suite, Rave Facility, and Rave Panic Button training courses specific to the state of Arkansas.
New UserExisting User


Michigan Training
Access Rave 911 Suite, Rave Facility, and Rave Panic Button training courses specific to the state of Michigan.
New UserExisting User

For all PSAPs

Chat Resources
Speed response, increase efficiency, and drive cost savings by texting callers via Rave 911 Suite.

Marketing Materials
Resources for effectively marketing Smart911.

Rave SmartSave Award
Nominate call takers, dispatchers, and first responders who have been able to successfully use any feature of the Rave 911 Suite to positively impact a call and/or response.


For Regional PSAPs

Materials for the State of Arkansas
Materials for DuPage County, IL

Smart911.com
Smart911 registration and account portal for your residents.

Rave Facility™

Rave Facility Profile Management

Site for administrators to create and maintain their Rave Facility profile.

Rave Admin View

Review and approve Rave Facility profiles. Review historical Rave 911 usage.

Online training videos and courses for Rave Facility.
New User | Existing User


Arkansas Training
Access Rave Facility, Rave 911 Suite, and Rave Panic Button training courses specific to the state of Arkansas.
New User | Existing User


Michigan Training
Access Rave Facility, Rave 911 Suite, and Rave Panic Button training courses specific to the state of Michigan.
New User | Existing User

Marketing Materials
Access to marketing materials and outreach content for Rave Facility.

Sample Ordinance
Download a sample business licensing ordinance that includes creating and maintaining a profile in Rave Facility as a requirement.

ravefacility.com
Site for facility administrators to create and maintain their Rave Facility profile, along with Rave Panic Button settings, if applicable.

Rave Guardian™

Rave Guardian Console
Access active Rave Guardian cases, Eyewitness tips, and emergency calls over the web with user credentials.

Rave Guardian Administrative Console
Review historical Rave Guardian usage.

Online training videos and courses for Rave Guardian
New User Existing User

Marketing Materials
Access to marketing materials, best practices guides, and other outreach content for Rave Guardian.

Raveguardian.com
Learn about how the Rave Guardian app works, its key features, news, and product updates.

Rave Guardian for iPhone
Download from the Apple App Store.

Rave Guardian for Android
Download from the Google Play Store.

Rave Eyewitness™

Rave Eyewitness Console
Access active Rave Eyewitness tips.

Rave Eyewitness Administrative Console
Review historical Rave Eyewitness usage.