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Citizen Engagement: How Stronger Communication Ensures a Safer Community

Citizen Engagement Cover

Informing, protecting and safeguarding the community is a top priority for those in charge of public safety when an emergency strikes. But what happens when there is a communication breakdown? How are real-time updates shared between agencies and the public?

In this booklet, emergency managers, 9-1-1 teams, first responders and local government officials will discover:

  • How cross-functional communication improves the entire emergency operation structure

  • Why leveraging citizen-provided data is critical in enhancing response times

  • What are the negative effects of disinformation and how to break through the noise during a critical event

Download this booklet to learn how all those responsible for community safety can strengthen their communication, especially when an emergency occurs.

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