Info Sheet: Rave Command View

Real-Time Common Operating Picture for 9-1-1

-Supervisor view of all 9-1-1 call traffic plus Smart911 assisted calls and facility data.
-Clearly visualize real-time 9-1-1 call traffic and trends on a secure, web-based map.
-Consolidate and view 9-1-1 calls from regional PSAPs.
-Empower supervisors to join and support SMS texting sessions with callers.

Info Sheet: Rave Analytics

Simplified Access to 9-1-1 Call Data

Rave Analytics

Gives 9-1-1 Directors and Supervisors easy, anytime web-based access to call reporting data and analytics.

-Map-based data offers intuitive insight into your historic call data
-Easily roll up call data for a region without technical help or spreadsheets
-Heat maps provide easy visualization of call hot spots
-Easy to setup and deploy – works on any call taking platform

Whitepaper: Mental Illness and Emergency Response

Whitepaper: Police And The U.S. Mental Health Crisis

White Paper-- Police and teh Mentally Ill

Every year 2 million people with mental illness are jailed.

Today law enforcement bears the brunt of our inadequate mental health system. 9-1-1 and first responders have become the default system for dealing with those having a mental health crisis.

In Police and The U.S. Mental Health Crisis, we frame the problem and show how technology — specifically Smart911 can provide critical information before an interaction between first repsonders and  someone with a mental illness.

Download Police and The U.S. Mental Health Crisis to see how 9-1-1 and law enforcement can leverage technology to better protect those with mental health conditions  and first responders.

Info Sheet: Rave Alert Extension for WebEOC

Simplified Internal and External Incident Communication Through WebEOC

Rave Alert Extension for WebEOC

The Rave Alert Extension for WebEOC provides seamless integration between WebEOC and Rave Alert. By extending WebEOC capabilities through this unique product integration, users can now send multimodal broadcast alerts from within WebEOC.

In turn, the integration lets Rave Alert clients initiate WebEOC incident creation processes from within Rave Alert. Together, these solutions work  to dramatically enhance a client’s ability to manage communications across devices and predefined user groups.


Whitepaper: Smart911: Fighting Back Against Domestic Violence

Whitepaper: Smart911: Fighting Back Against Domestic Violence

Cover_thumbnailDomestic violence costs over $37 billion a year in law enforcement involvement, legal work, medical and mental health treatment, and lost productivity.

By providing additional data prior to arrival on scene, the Smart911 platform, and in particular, the Safety Profile and texting capability let 9-1-1 and public safety:

  • Respond more effectively to domestic violence incidents
  • Positively impact outcomes for victims
  • Protect first responders

Download “Smart911: Fighting Back Against Domestic Violence” to see how 9-1-1 and law enforcement can leverage technology to better protect residents and first responders.

Case Study: Carle Foundation Hospital Selects Rave Alert

Award-Winning Hospital in Urbana, Illinois Replaces Existing Mass Notification System with Rave Alert for Faster, Easier Emergency Communications

Like all hospitals, Carle Foundation Hospital operates on a 24/7 schedule. The critical staffing requirements of the diverse professional and non-professional workforce posed a challenge to its day-to-day operations.

Coordinating work schedules, vacations and sick time with employees is a very complex task, made even more so when severe weather or other events affected the region, increasing the demand for emergency care.

The existing notification system was difficult to use, slow, and required extensive manual database maintenance. After evaluating several solutions, Carle Foundation Hospital vetted Rave Alert based on a referral from the University of Illinois, a long-time user.

Rave Alert was selected and deployed because of its ease-of-use, scalability and accessibility.

Download Case Study

Carle Hospital Rave Alert Case Study


Info Sheet: K-12 Panic Button

K-12 Emergency Planning and ResponsePanic Button Info Sheet

Speed of response matters. Whether medical, fire, active shooter, or other type of emergency, how fast you and your school reacts will change the outcome.

With the press of a button on a mobile phone, the Rave Panic Button app gives your a fast direct connection to 9-1-1 and first responders. And depending on the emergency, it  instantly alerts appropriate administrators, staff, and teachers.

Rave Panic Button is a cost effective way to improve the safety of everyone in your school community.


Case Study: SNOPAC 9-1-1 Leverages Rave Panic Button to Locate Missing Children

Concerned about the increase in active shooters in schools around the country, SNOPAC 9-1-1 Emergency Communications selected Rave Panic Button to increase the speed of notifications and emergency response. SNOPAC 9-1-1 soon found an additional use of Rave Panic Button: helping to locate missing children.

Download Case Study

Info Sheet: Rave Alert for Enterprise

Emergency Communications Made Easy

Rave Alert Enterprise Info SheetBacked by industry leading security, availability, and customer support, Rave Alert quickly and reliably connects you to your entire organization – employees, security, and management – in any emergency.

Thousands of enterprises — hospitals, education, state and local government organizations rely on Rave Alert as their Emergency Notification System.

Case Study: Smart911 Raises Dubuque’s Fire-Protection Rating to Class 2

The national Insurance Services Office (ISO) assessed the City of Dubuque’s risk of fire damage and emergency response and preparedness over the summer of 2015. ISO evaluates areas including staffing and training, the community’s water supply, the efficiency of local emergency communications and fire-prevention efforts. A factor of the local emergency communications evaluation was the Smart911 program that launched in 2013.

Fire departments can be rated from Class 1 to 10, with 1 being exemplary and 10 being inadequate. Dubuque’s rating improved from Class 3 to 2. The new rating also places Dubuque among the top 3 percent of fire departments in the nation and will result in lower property and insurance costs for homeowners and businesses.

Download Case Study

Rave Mobile Safety Trusted Solution Platform

Technology and Solution Platform Connecting Agencies and Those They Protect

Scalable. Proven. Secure. t_Platform

Thousands of agencies trust Rave’s public safety software to help them prepare better, communicate faster, and respond
more effectively before, during, and after emergencies.

  • Improve situational awareness
  • Protect and inform your community
  • Improve and maintain community trust
  • Send help faster
  • Make better informed decisons
  • Enhance building safety

Info Sheet – Smart911Facility

Additional Facility Data with 9-1-1 Calls


Speeds response by providing critical information and enhancing communications with facility personnel.
Enhances responder safety with essential, accurate site details.
Reduces the cost and overhead of maintaining accurate facility information by enabling online “crowd
sourcing” with public safety oversight and controls.

Emergency Notification Systems Evaluation -6 Overlooked Areas to Consider

6 Overlooked ENS Areas to Consider

Download your copy of “Emergency Notification Systems Evaluation — 6 Overlooked Areas to Consider.”

In it we identify 6 areas outside of strict technical criteria that can make or break your emergency communication efforts.  These areas include:

  • Process
  • Training
  • Data Hygiene
  • Support
  • Local Network Capacity
  • Over-communication

Download your copy today.

Infographic: How College Students Perceive Safety on Campus


A survey of hundreds of Student Government Association members from colleges and universities across the country demonstrated how college students today perceive safety on campus from who they would call in an emergency to the safety measures they help promote.

  • 28% would call Campus Safety in an emergency
  • 23% think their school is “Extremely Safe”
  • 31% of schools provide a campus safety app
Download the Infographic

Checklist: Improve Your Citizen Alert Opt-Ins

Checklist: Improve Your Alert Opt-Ins

Every emergency manager wants to avoid a situation where an individual doesn’t receive an emergency alert and ends up in a dangerous situation that could have been avoided.

Download this Alert Opt-In Best Practices Checklist to to ensure residents and commuters sign up for emergency notifications.

AlertSeattle: RFP to Launch – An Insider View

Special guest, Mark Sheppard, Seattle’s Project Manager who spearheaded the project, will discuss how he managed Seattle’s emergency notification acquisition project from scope definition through implementation and deployment.

During this webinar, you’ll get the real world view of a hands-on professional and see the impact of:
• Business drivers
• RFP development and vendor selection
• Overcoming challenges
• Success factors
• Key lessons learned

School Emergency Response: Report From the Front Lines

Watch this webinar video to find out how our guest speakers have taken the next step in school/first responder collaboration to protect their communities’ children.

What You’ll Learn:
— How a life was saved by rapid internal and external response
— How Rave Panic Button creates and promotes coordination among school administrators, teachers, police, other first responders and 9-1-1.
— The value of cross discipline learning among all participants
— This is a good inside look at how some communities are protecting their children.

Infographic: 9-1-1 Coverage


The number of PSAPs needed in a given region is driven by area covered and population covered. This is not meant to directly correlate to consolidation needs but is useful as we benchmark consolidation efforts and successes.

Download the Infographic

Grove City 9-1-1 Dispatcher Tracy Clark Talks Smart911

Tracy Clark, a dispatcher for the Grove City, OH Police Department who has two sons with autism. Tracy has been trained to keep people safe but is always concerned about the safety of her twin boys with Autism. Then she discovered Smart911.

Schedule a demo to learn more about Smart911 and find out how you can bring the innovative 9-1-1 technology to your community.



Smart911Facility: Do More To Keep Your People Safe

Visit to provide public safety with facility information such as floor plans, buildings, fire and utility information, and more. Smart911Facility can eliminate bulky, inefficient, time consuming  paper based systems. By placing your data collection and verification on line, it makes your building inspection process easier and more accurate — helping protect lives, property,and first responders.   Thousands of public safety agencies use Smart911 nationwide and trust Smart911Facility for critical information emergencies.

Case Study: How Nashville Improved Emergency Communications for 650,000 Residents

Nashville Emergency Communications Center (NECC) is a consolidated center providing all call taking and dispatch services for Law Enforcement, Fire and EMS in Nashville and Davidson County (TN). Protecting a population of nearly 650,000 individuals, NECC takes over 500,000 calls for service per year.

Following a historic flood, NECC needed to improve emergency communication and sought out a solution to provide additional information about 9-1-1 callers. NECC recognized the value of supplemental data in the Smart911 Safety Profile to help responders more quickly identify the location of a mobile caller.

Once contracted, Smart911 was installed and running in NECC within 30 days. Within 14 days of Smart911’s public launch, Smart911 had already played a role in saving the life of a young child.

Download Case Study

Infographic: Smart About Safety in Michigan

This infographic highlights how Smart911 and Rave Panic Button have provided individuals safety enhancements across the entire state of Michigan.



How Smart911 Can Help

For the past 10 years, Rave has been a leader in providing a variety of safety solutions for campus and public safety. Chief among them is Smart911, which is an emergency communication and additional data platform that has proven to help save lives and improve responder safety.

Emergency Notification Checklist

7 Essentials for ENS Success

ENSCHECKLIST2Technology has changed the way we communicate. We can now send notifications  faster, through more channels, and to targeted audiences. Technology’s advancements have also changed the public’s expectations.

Effective communication with your community during all phases of an emergency can mean the difference between life and death.  That’s why on-going testing and evaluation of your Emergency Notification System is essential.

We wrote this e-book to help you evaluate your ENS system for these tests.  We hope you find it useful.