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Context is King?

Clear communication is obviously mission critical for broadcast style notifications. To communicate clearly, don’t...
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SMART CITY

Do These Numbers Surprise You?

With a statistically significant sampling size representing about 12% of PSAPs in the U.S. which provide service to...
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Data-Driven Emergency Management: Fantasy or Reality?

I had the opportunity to attend the International Disaster Conference and Expo in New Orleans about 6 weeks ago and...
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Alert Responses Can Be Uniquely Valuable

Rave has been a strong advocate of two-way text messaging from the outset. Some customers are surprised by the...
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Do We Need to Police NG9-1-1?

For my first blog post, I’d like to talk about something that caught my attention at last week’s NENA Development...
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smart911-1

Beyond the Hype of the Demi Moore 9-1-1 Call: What Can We Learn?

When the 9-1-1 call for actress Demi Moore was released a couple of weeks ago, it prompted a number of public...
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Responding to Children with Special Health Care Needs in Emergency Situations

I have experience both at home and at work with the unique responses that children with special health care needs...
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Knowing the Basics About 9-1-1 Could Save Your Life

The 9-1-1 call taker knows exactly where I am because my phone has GPS, right? Well…not exactly. This is one of many...
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Finding the Needle in the Social Media Haystack

When tragedy strikes, social media can strongly influence emergency response. Tragedy struck Virginia Tech again...
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Bringing 9-1-1 Into the 21st Century

FCC Chairman Genachowski announced that the FCC will “take steps to revolutionize America’s 9-1-1 system by...
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e911

9-1-1 Fund Diversion by States - the Consequences

responded strongly to the FCC’s recent report on the diversion of 9-1-1 Funds by states. In addition to the obvious...
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cloud911

Part 5: The Cloud and NG9-1-1 - QoS and Functionality

In the first installments (Part 1, Part 2, Part 3, and Part 4) of our Cloud and NG9-1-1 series we gave a primer on...
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