Context is King?

Clear communication is obviously mission critical for broadcast style notifications. To communicate clearly, don’t...
Read More


Do These Numbers Surprise You?

With a statistically significant sampling size representing about 12% of PSAPs in the U.S. which provide service to...
Read More


Data-Driven Emergency Management: Fantasy or Reality?

I had the opportunity to attend the International Disaster Conference and Expo in New Orleans about 6 weeks ago and...
Read More


Alert Responses Can Be Uniquely Valuable

Rave has been a strong advocate of two-way text messaging from the outset. Some customers are surprised by the...
Read More

NENA logo-outline

Do We Need to Police NG9-1-1?

For my first blog post, I’d like to talk about something that caught my attention at last week’s NENA Development...
Read More


Beyond the Hype of the Demi Moore 9-1-1 Call: What Can We Learn?

When the 9-1-1 call for actress Demi Moore was released a couple of weeks ago, it prompted a number of public...
Read More


Responding to Children with Special Health Care Needs in Emergency Situations

I have experience both at home and at work with the unique responses that children with special health care needs...
Read More

Knowing the Basics About 9-1-1 Could Save Your Life

The 9-1-1 call taker knows exactly where I am because my phone has GPS, right? Well…not exactly. This is one of many...
Read More


Finding the Needle in the Social Media Haystack

When tragedy strikes, social media can strongly influence emergency response. Tragedy struck Virginia Tech again...
Read More


Bringing 9-1-1 Into the 21st Century

FCC Chairman Genachowski announced that the FCC will “take steps to revolutionize America’s 9-1-1 system by...
Read More


9-1-1 Fund Diversion by States - the Consequences

responded strongly to the FCC’s recent report on the diversion of 9-1-1 Funds by states. In addition to the obvious...
Read More


Part 5: The Cloud and NG9-1-1 - QoS and Functionality

In the first installments (Part 1, Part 2, Part 3, and Part 4) of our Cloud and NG9-1-1 series we gave a primer on...
Read More

Schedule a Free Consultation

Talk With An Expert

Discover our pre-packaged solutions or configure a package that's right for your business. Learn how you can be up and running in days, take advantage of unlimited usage, and benefit from unbeatable performance and customer satisfaction.