Smart911Facility: Do More To Keep Your People Safe

Visit to provide public safety with facility information such as floor plans, buildings, fire and utility information, and more. Smart911Facility can eliminate bulky, inefficient, time consuming  paper based systems. By placing your data collection and verification on line, it makes your building inspection process easier and more accurate — helping protect lives, property,and first responders.   Thousands of public safety agencies use Smart911 nationwide and trust Smart911Facility for critical information emergencies.

Infographic: Smart About Safety in Michigan

This infographic highlights how Smart911 and Rave Panic Button have provided individuals safety enhancements across the entire state of Michigan.



How Smart911 Can Help

For the past 10 years, Rave has been a leader in providing a variety of safety solutions for campus and public safety. Chief among them is Smart911, which is an emergency communication and additional data platform that has proven to help save lives and improve responder safety.

Emergency Notification Checklist

7 Essentials for ENS Success

ENSCHECKLIST2Technology has changed the way we communicate. We can now send notifications  faster, through more channels, and to targeted audiences. Technology’s advancements have also changed the public’s expectations.

Effective communication with your community during all phases of an emergency can mean the difference between life and death.  That’s why on-going testing and evaluation of your Emergency Notification System is essential.

We wrote this e-book to help you evaluate your ENS system for these tests.  We hope you find it useful.

Case Study — New Jersey Courts

Judiciary systems are challenged by the shear logistics of coordinating schedules NJ Courtsthat are constantly in flux. Communication can be difficult because attorneys, clients, judges, jurors, media and others often are in transit.

The task is complicated when severe weather or other events affect a large number of scheduled events on short notice. Courts round the
country are looking for better communications tools to reach directly to court users in real time.

New Jersey solved their communication challenges by selecting Rave Alert as their internal and external communication platform.

Download Case Study

Infographic: The Importance of Indoor Location to Emergency Response

This infographic highlights how obtaining an accurate location for an emergency incident is critical to a fast and effective response.  According to the FCC, its proposed location accuracy improvements could save approximately 10,120 lives per year, establishing a clear and urgent necessity for improved capabilities.


How Smart911 Can Help

For the past 10 years, Rave has been a leader in providing a variety of safety solutions for campus and public safety. Chief among them is Smart911, which is an emergency communication and additional data platform that has proven to help save lives and improve responder safety.

Download Your Free ENS Evaluation White Paper

Download your copy of “Emergency Notification Systems Evaluation — 6 Overlooked Areas to Consider.”

In it we identify 6 areas outside of strict technical criteria that can make or break your emergency communication efforts.  These areas include:

  • Process
  • Training
  • Data Hygiene
  • Support
  • Local Network Capacity
  • Over-communication

Download your copy today.

Info Sheet: Rave Panic Button

Mobile App Provides One Touch Alert to 9-1-1 and Key On-site Personnel.

Rave Panic Button immediately connects to 9-1-1. Using mobile phones, authorized users initiate a one-button panic call that speed dials 9-1-1 and simultaneously warns key on-site personnel of an emergency. It accelerates response and instantly alerts others on site who may be in danger or who could provide faster intervention.



Info Sheet: Rave Alert for Public Safety

Powerful Emergency Communications Made Easy

Rave Alert for Public Safety gives you powerful, proven emergency alerting. It gives you complete community wide emergency notification plus unmatched internal department communication capability.

There’s also a managed citizen registration portal. Using opt-in, online registration, citizens enter basic contact information into a secure national database. This simplifies collection and maintenance of critical citizen data and adds efficiency and interoperability. And it meets the need for a notification platform that addresses the highly mobile lifestyle of residential and commuter populations.




Case Study — Seattle Emergency Alerting

Seattle Selects Rave Alert
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Seattle, Washington, in need of enhanced emergency alerting capability for city-wide and internal department alerts and communication, selected Rave Alert after an exhaustive comparative vendor review. Rebranded as “AlertSeattle” it now allows residents and city employees to receive  important emergency and community updates, by email, text, voice call, and on social media (Facebook and Twitter).

“With AlertSeattle, we have a powerful and versatile tool to keep everyone informed of emergencies or disruptions that may affect them,” said Barb Graff, Director Seattle Office of Emergency Management. “We selected Rave because we felt they were the best team to help us achieve all of our objectives for Seattle alerting. Rave Alert integrated well into our existing infrastructure and they were very easy to work with on addressing our needs.”

Infographic: Active Shooter Incidents in U.S.

This infographic highlights the active shooter problem across the country. It illustrates data from a report prepared by Texas State University and the Federal Bureau of Investigation, U.S. Department of Justice, Washington, D.C., 2014.


How Rave Panic Button Can Help

For the past 10 years, Rave has been a leader in providing a variety of safety solutions for campus and public safety. Chief among them is the Rave Panic Button, which improves response times and impacts outcomes of active shooter and other scenarios of violence.

Info Sheet: Rave Alert for Campus Safety

Emergency Notification That Works. From Anywhere. To Anywhere.alert_thumb

Used by hundreds of colleges and universities, Rave Alert provides an easy and effective way to simultaneously send multi-modal broadcasts and targeted messages  across all communication modes, from any device. It lets administrators  easily send critical information to their community at unmatched performance rates with proven, tested reliability.




Info Sheet: Rave Eyewitness

eyewitness_2Strengthening Campus Watch Through Text Messaging Technology

Rave EyeWitness brings affordable text messaging based crime tips to universities across the country – large and small, extending the reach of campus safety to improve campus safety and reduce the cost and impact of campus crime.




Info Sheet: Rave Guardian

The Most Trusted Mobile Campus Safety SolutionRave Guardian Campus Safety App

Rave Guardian engages your entire campus community in your safety and policing effort. It connects students with campus safety and their trusted network of friends and family to provides peace of mind and increased security on and off campus.

It transforms mobile phones into personal safety devices. When students, faculty member or staff members calls campus security, Rave Guardian automatically provides the user’s safety profile, including picture, mobile number, personal information and GPS location to campus police and other first responders.




Info Sheet: Smart911

Smart911 Platform - Additional data for faster responseAdditional Data for Faster, More Effective Response

Smart911 helps 9-1-1 call takers and first responders make faster, better decisions, shorten response times and save lives.

The Smart911 information and communication platform helps in multiple ways:

  • Helps protect first responders
  • Advances police-public partnership and communication
  • Embraces  and leverages mobile technology
  • Connects with vulnerable populations

Smart911 is trusted by thousands of 9-1-1 centers and first responders nationwide




Info Sheet – Panic Button for Colleges

Enhancing Emergency Response for Colleges and Universities
Enhancing Emergency Response for Colleges and Universities

Rave Panic Button immediately connects to 9-1-1. Using mobile phones, authorized faculty and staff initiate a one-button panic call that speed dials 9-1-1 and simultaneously warns key on-campus personnel of an emergency. It accelerates response and instantly alerts others on site who may be in danger or who could provide faster intervention.


Info Sheet: SmartPrepare

SmartPrepare_Info Sheet Rave Mobile Safety SmartPrepare for whole community preparedness leverages your existing Smart911 service and provides the capabilities needed to better prepare for and proactively respond to disasters and other emergencies:

  • Power Outages: Rapidly identify and locate individuals who have critical dependencies on electricity, such as ventilators, kidney dialysis, or medications requiring refrigeration.
  • Evacuation: Locate those individuals who require assistance due to mobility limitations or transportation challenges and plan for the necessary transportation resources that are needed.
  • Transportation Interruptions: Determine which residents have critical needs – such as kidney dialysis, home healthcare, in-home oxygen requirements – that will go unmet during a sustained transportation disruption.
  • Shelter Resource Planning: Provide the resources the community will need during an incident requiring emergency sheltering. Information related to medical conditions, disabilities, pet information, primary language spoken, and other access and functional needs can all be obtained in advance of a disaster.



Rave Presents: Hurricane Preparedness & The Disaster of Mass Evacuation

As hurricane season approaches, Hurricane Preparedness Week focuses our attention on what we can be doing to improve our community’s readiness.

Special guest speaker Brock Long, Executive Vice President, Hagerty Consulting shares the experience and insight he gained as Director of Emergency Management in Alabama. He is joined by Noah Reiter, Director, Industry Solutions at Rave Mobile Safety. Noah, with over 15 years experience in EMS, provides ‘boots on the ground’ sensibility to the webinar.

During the webinar we cover:
•    Taking a fresh look at your preparedness
•    The new paradigm in emergency evacuation
•    What part of your population needs help
•    How to bring your planning into the 21st century


Boston Commissioner Evans Presents the ‘Latest Trends in Big City Policing’ at the 2015 Rave Mobile Safety Summit


Latest Trends in Big City Policing


Commissioner William Evans of the Boston Police Department delivers a compelling speech at the 2015 Emergency Communications and Response Summit hosted by Rave Mobile Safety.

EvansCommissioner William Evans, Boston Police Department

Commissioner Evans is a 33-year veteran of the Boston Police Department and has held leadership roles within the Department for several years. Evans has had notable roles in the successful, peaceful handling of the 70-day occupation of Dewey Square by Occupy Boston, the City’s response in the aftermath of the Boston Marathon bombings, and the capture of convicted terrorist Dzhokhar Tsarnaev. William Evans joined the ranks of the Boston Police Department as a patrol officer in 1982 and rose through the ranks becoming Captain of area D-4 in 2006, a post that brought him in close contact with religious leaders, community groups, and business owners and most recently to the management team as Superintendent of the Bureau of Field Services. Commissioner Evans is a 2008 graduate of Harvard University, John F. Kennedy School of Government, and recently completed a certificate program for Senior Executives in State and Local Government and participated in the National Preparedness Leadership Initiative, John F. Kennedy School of Government/Harvard School of Public Health as well as National Post-Graduate School & U.S.  Department of Homeland Security, Executive Leaders’ Program.

Juliette Kayyem presents ‘Never Say, “Never Again”‘ at the 2015 Emergency Communications & Response Summit

Never Say, “Never Again”


Juliette Kayyem, former assistant secretary of intergovernmental affairs for the U.S. Department of Homeland Security, gives a powerful speech at the 2015 Emergency Communications and Response Summit hosted by Rave Mobile Safety.


Kayyem 3

Juliette N. Kayyem, Former Assistant Secretary, US Department of Homeland Security

Kayyem has spent over 15 years managing complex policy initiatives and organizing government responses to major crises in both state and federal government. Most recently, she was President Obama’s Assistant Secretary for Intergovernmental Affairs at the Department of Homeland Security. Recognized for her contributions both in government and as a journalist and commentator, Kayyem will challenge our nation’s focus for preparing for and responding to terrorist attacks and other disasters.



Richard Serino, Former Chief of Boston EMS, Talks ‘Improving Disaster Response & Recovery’ at 2015 Summit

Innovations and Opportunities for Improved Disaster Response and Recovery


At the 2015 Emergency Communications and Response Summit hosted by Rave Mobile Safety, Richard Serino, Chief of Boston EMS, delivers an information-rich speech about ‘Innovations and Opportunities for Improved Disaster Response and Recovery’



Richard A. Serino, Former Deputy Administrator, FEMA and Chief of Boston EMS

Throughout his career, Serino has challenged the status quo and led innovation at both the local and federal levels. By highlighting the response to and recovery from Super Storm Sandy, and other disasters he helped coordinate, Serino will share the importance of establishing and embracing a culture of innovation to significantly impact event outcomes.

Lt. Governor Karyn Polito Gives Opening Remarks at 2015 Emergency Communications & Response Summit

Opening Remarks



Lt. Governor Karyn Polito, Commonwealth of Massachusetts

Karyn Polito was inaugurated on January 8th, 2015 as the 72nd Lieutenant Governor of the Commonwealth of Massachusetts. Elected alongside Governor Charlie Baker in November of 2014 on a platform of making Massachusetts great for everyone, Lieutenant Governor Polito continues her career in public service in the new administration.

Info Sheet: K-12 Panic Button

K-12 Emergency Planning and Responsek12_panic_is

Speed of response matters. Whether medical, fire, active shooter, or other type of emergency, how fast you and your school reacts will change the outcome.

With the press of a button on a mobile phone, the Rave Panic Button app gives your a fast direct connection to 9-1-1 and first responders. And depending on the emergency, it  instantly alerts appropriate administrators, staff, and teachers.

Rave Panic Button is a cost effective way to improve the safety of everyone in your school community.



Panic Button Case Study: Milford MA

Panic Button Case Study
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The Rave Panic Button app was implemented by the town of Milford, Mass., in 2014.  Based on “Smart911” technology, it routes cellular calls to the Milford Police Department while also instantly delivering critical information that can be used to facilitate a faster, more effective response.

“We did some testing in the buildings to verify cellphone coverage,” Police Chief Tom O’Loughlin says.  “Some communities are using panic buttons that connect to a security alarm system, but they can be susceptible to abuse if they’re fixed-mounted, and if they’re on a fob that people carry with them, they can be misplaced or lost. Consider the cost for having an electrician wire an entire school system, and it can become prohibitive. With this, costs are minimal and the calls go directly to 911.”


The Evolution of Smart911: How Additional Data is Improving Public Safety

In this webinar, find out how additional data is having a positive impact on citizens, 9-1-1, Police, and first responders — and how it all fits easily into your existing operations.

Today, Smart911 is more than citizen profiles, it now includes:

    • First Responder Portal

    • School Safety Panic Button

    • Facility Profiles

    • Enhanced Functionality for Telecommunicators

Watch as Todd Piett, Chief Product Officer at Smart911, delivers an informative discussion about the continuing evolution and growth of Smart911.

This webinar was recorded on March 24, 2015