Emergency Notification Software

Emergency notification software from Rave Mobile Safety enables state and local authorities, enterprises and educational facilities to quickly and simultaneously alert residents, employees and students to the risk of danger in order to save time and save lives.

The web-based software uses multiple channels of communication to alerts thousands of contacts of an impending emergency situation within seconds. It can then be used from any location with an Internet service to provide updates during the emergency situation, and an all clear when the risk of danger has passed.

Emergency notification software has multiple use cases. It can help protect residents from being exposed to extreme weather conditions, facilitate the prompt evacuation of employees in the event of a fire, and provide early warnings to students of on-campus emergencies. It can also be used in multiple non-emergency scenarios to communicate information of interest.

Setting Up an Emergency Notification Database

Our emergency notification software runs on the Rave Alert emergency notification platform – an easy-to-use platform system administrators log into once they have received access from Rave Mobile Safety. Contacts are added to the database by either using an autoload function to copy existing databases, or by inviting people to text a keyword to our SMS opt in service.

Once added to the database, contacts can edit their profiles, add additional points of contact and choose their preferred contact method via a branded web portal. They can also add any relevant information about their health or mobility issues that may be important for an emergency first responder to be aware of during a crisis.

Autoloaded contacts should also have the option to opt out of the emergency notification service. This is easy to organize via am SMS opt out service or by deleting the contact details from their online profile. The SMS opt in/opt out service is also a handy method of allowing visitors to temporarily add their names to the emergency notification database.

Building Groups within the Emergency Notification Platform

In many emergency scenarios, it is not necessary to alert every contact within a database of the risk of danger. For example, if a fire starts in an office complex of a nationwide enterprise, it should only be necessary to alert the employees in that complex, rather than the entire corporate database. For this reason it is possible to divide databases into groups within the emergency notification platform.

Contacts can be assigned to any of an unlimited number of groups depending on (for example) their location, their role, or their grade. Special groups can be created (for example) for residents with medical training, maintenance workers, or – in the case of emergency notification software for schools – for parents who may wish to be kept informed during an emergency situation at their child´s school.

There are three ways in which contacts can be assigned groups. The process can be done manually by system administrators, contacts can select the groups they want to be included in via the organization’s internal web portal, or the simplest way is for organizations to assign specific keywords to each group and have residents, employees or students text the keywords to a dedicated number to be included in the group.

Non-Emergency Uses for Emergency Notification Software

Emergency notification software can be used for many other purposes than alerting contacts to the risk of danger. By using the grouping function and the SMS opt in/opt out service, contacts can join and leave notification groups as they wish. This avoids the scenario in which contacts withdraw from the notification service completely due to receiving too many irrelevant notification messages.

  • In communities, state and local authorities can use the emergency notification software to advise residents of road closures or special forthcoming community events.
  • In business, enterprises can encourage conference delegates to opt in to their emergency notification database in order to receive reminders about forthcoming presentations.
  • In education, schools and colleges can advise parents of fundraising events and other school activities they may find of interest.

The grouping function has mechanisms in place to ensure that contacts in multiple groups – for example a teacher with medical training who is also the parent of a child attending the school, and therefore potentially in three notification groups – do not receive multiple notifications of the same event via the same channel of communication.

Request a Free Demo of our Emergency Notification Software

If you have a responsibility for safety in your community, business or school, and you would like to know more about our emergency notification software, do not hesitate to get in touch and request a free demonstration of our emergency notification software in action. Our Customer Support Team will be happy to answer any questions you have and guide you through the features of our emergency notification platform with relevance to your particular situation.

We believe this is the best way for safety officers to identify the benefits of the Rave Alert emergency notification platform; but please note you are under no obligation to proceed with your enquiry after seeing our emergency notification software in action. Our aim is to demonstrate the potential of our software in order that you can make an informed decision about whether it is an appropriate vehicle to quickly and simultaneously alert people to the risk of danger in order to save time and save lives.