The Purposes and Benefits of Sorting a Database into Groups
There are many reasons why it can be beneficial to sort a database into groups, or create special interest groups for contacts to join voluntarily. For example, a business in multiple locations will not need to alert its entire database to an emergency event in one of the locations, and could sort its database of contacts into geographic groups – i.e. Baltimore, Bismarck, Boston, etc.
Text alert systems set up for schools and colleges could have separate default groups created for students, tutors, faculty personnel and teachers; and provide contacts with the option to opt into groups by subject, extra-curricular activity or other special interest. A similar variety of groups could be set up within a community database according to contacts´ specific interests.
Rave Alert text alert systems allow administrators to create an unlimited number of groups for multiple purposes. Communities can set up a group for tourists, who can opt into the service in order to receive information about local attractions and weather forecasts. Businesses can set up a temporary group for conference delegates, and schools can set up a foreign language group during student exchanges.
Sending a Rave Alert Text Message
As mentioned above, the web-based platforms used by text alert systems have been designed for ease of use, so sending a Rave Alert text message is both quick and easy. System administrators log into the Rave Alert platform, compose their message or make use of an existing template, select the group(s) to which the message is to be sent and click “send”.
If contacts have expressed a preference to receive notifications via alternate methods than SMS text (one of the options available in the branded web portal), administrators can send messages via multiple channels of communication. Rave Alert support voice broadcasts, email, RSS, CAP, Alertus and social media messaging, and auto-translates messages into other languages if requested by the user.
Throughout an emergency, system administrators can send updates to keep contacts advised of the ongoing situation. Mechanisms exists to prevent contacts in multiple groups receiving the same message multiple times, and replies to messages – or requests for assistance – are received by the platform to be forwarded if necessary.
See Rave Alert in Action
An article of several hundred words is barely sufficient to illustrate the multiple uses of Rave Alert text alert systems – particularly as different communities, businesses and schools have different motives for implementing text notification systems. Therefore we invite you to contact us and request a free demonstration of Rave Alert in action.
Our technical experts will ask a few questions about your requirements and organize a time for the demonstration that is convenient for you and any others who are interested. Our demonstration gives you the opportunity to see how Rave Alert would work in your specific circumstances, and naturally we will be happy to answer any questions before, during or after the demonstration.