Populating and Editing a Rave Alert Database
In order for a text alert system for business to be completely effective, every employee and contact that might need to be informed of an emergency should be included in the business´s Rave Alert database. The simplest way of populating a Rave Alert by integrating the text alert system for business with an existing corporate HR database. Contact details can then be automatically synchronized when an employee joins or leaves the business, or if their cellphone number changes.
Rave Alert also provides the opportunity for contacts who may not be included on an HR database to opt into the text alert system for business. In order to use the opt-in facility, contacts and family members should text a keyword to a dedicated short code number provided by Rave Mobile Safety. When a contact no longer wishes to be included in the business´s database, there is a simple opt out facility, the same as is available on any commercial texting service.
Rave Mobile Safety also provides the business with a branded web portal. Through the portal, employees and contacts can set their preferences for the channels of communication they wish to be contacted by, request that alerts are sent in a different language (the platform auto-translates messages when this option is activated), and add information about themselves that may be important for first responders to know when attending an emergency – for example if they have limited mobility.
Group Messaging for Effective Corporate Communications
As it is not always necessary to send every employee every alert, a business´s database can be sorted into groups. If, for example, a business had operations in California, Colorado and Connecticut – and a fire broke out in its premises in California – there would only be the need to warn employees of the risk of danger in that location. Indeed, it can be useful to sub-divide databases into smaller units for more effective corporate communications.
A further example of how group messaging is advantageous in a corporate environment would be if the text alert system for business was being used as suggested above to notify employees of vacancies within the business and opportunities for promotion. If a vacancy existed in the IT department, but required specific IT skills were required to fulfill the role, it would be appropriate to distribute the vacancy notification only among IT professionals and not the entire Rave Alert database.
Request a Demo of Rave Alert in Action
The Rave Alert text alert system for business has multiple uses in both emergency and non-emergency scenarios. To see how it could better help your business prepare for an emergency and enhance your corporate communications, you are invited to contact us and discuss your requirements with our team of technical experts.
Our team will be happy to answer any questions you have and arrange a free demo of Rave Alert for you to see how our text alert system for business could meet your specific requirements. By requesting a free demo, you are under no obligation to commit to using our service. The demo simply provides you with the opportunity to witness the versatility of Rave Alert and its many uses in addition to warning employees and other contacts of the risk of danger.