Smart911 Unveiled In Chautauqua County


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The 911 system in Chautauqua County has received a major upgrade. Top law enforcement leaders today announced the county is the first in New York State to start using Smart911 technology.

The county received a grant to pay for the system. But it’s free for people to use.

Basically residents use a website to create a profile, providing critical information to dispatchers to relay to rescuers responding to an emergency.

Chautauqua County Sheriff Joe Gerace said, “So they can get information about medical problems, special needs, or hazards in the home. There is just a wide array of features that this system brings to use that can help save lives.”

Here in Erie County, 911 dispatchers have information on file on some special needs children. But the county does not have Smart911.

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