Smart911 Introduced to Barren River


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The Smart911 service was introduced to area officials Monday at the Barren River Area Development District board meeting.

The system, in agreements with all major carriers, can track cellphone calls of all registered users made within the areas serviced by Smart911.

In Kentucky, that includes Lexington and Daviess, Jessamine and Franklin counties, as well as Nashville.

“Even if your county doesn’t have the system, you can register online and your information will be in our database for when you are in those covered areas,” said Noah Reiter, director of Industry Solutions at Smart911.

It’s unlike traditional 911 systems, which are landline-based. While traditional 911 can tell general areas where cellphone calls are initiated, once a call is disconnected and the person moves, that changes.

“It’s estimated that at least 70 percent of 911 calls come from cellphones,” Reiter said. “With our system all we have to do is press a button … and we can get accurate addresses where the cellphone is.”

That bypasses the paperwork that is currently required to be filed with particular carriers to get them to pass on that information.

Reiter said his company can do that because residents – when they provide their emergency information, such as where their home is located, its layout, members of the household, medical information and cell and landline numbers – also sign a waiver that allows the company to track their cellphones. None of that information is accessed until a person with one of the numbers associated with the resident is used to call 911.

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