Wyoming County Announces Smart911 to Help Save Lives



Public Safety Officials Encourage All Residents to Sign Up For the Free Service That Better Protects Residents in an Emergency


Wyoming PA LogoWYOMING Co., PA, August 31, 2016 – Residents of the Wyoming County can now sign up for a new safety initiative, Smart911, which is available to all individuals.  Smart911 is a free service that allows individuals and families to sign up online and provide key information to 9-1-1 centers. This information enables faster and more effective emergency response by law enforcement, fire, and emergency medical services.

“The Smart911 Safety Profiles can save critical time in an emergency when seconds can be the difference between life and death,” said Jeff Porter, 911 Director.  “The additional function of the Smart911 platform helps us respond faster and more efficiently.”

Smart911 enables residents to create a Safety Profile at for their entire household. Residents can customize their profile and share any information they want 9-1-1 and response teams to have in the event of an emergency. All information in the Safety Profile is private and secure, and it is seen only when the resident dials 9-1-1. When a resident makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information.

“The benefits of this information on a 9-1-1 call from a cell phone are immeasurable”, said Jeff Porter,911 Director ,“Mobile phones do not provide an address to the 9-1-1 call taker. In situations like a house fire, seconds matter and the additional information with the Smart911 platform enables help to arrive faster.”

Smart911 provides 9-1-1 call takers with improved data and communications on each mobile call. When a 9-1-1 call comes in, the 9-1-1 call could display a Safety Profile about the caller and a Facility Profile about the location they are in.  Additionally the 9-1-1 call taker can send an outbound SMS text message to mobile phone callers who cannot safely communicate.

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girls photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly.

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and first responders. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.


Jeff Porter, 911 Director

Wyoming County 911

(570) 836-7524[/vc_column_text][/vc_column][/vc_row]


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