Public safety officials encourage citizens to create a Safety Profile forfaster and more effective emergency response
The Stoughton Police Department announced today that Smart911 is now available to all citizens. Smart911 is a free service that allows citizens to create a Safety Profile for their household that can include any information they may want 9-1-1 call takers and first responders to have in the event of an emergency, then if they need to dial 9-1-1 their Safety Profile will immediately display on the call taker’s screen saving critical seconds and even minutes in response to the emergency.
“When you call 9-1-1, even the simplest of details can be difficult to communicate in a time of panic,” said Police Chief Paul Shastany. “By creating a Safety Profile before an emergency happens they are ensuring that we will have the information we need even if they can’t communicate it.”
Smart911 allows citizens to create a Safety Profile for their household that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information. Responders can be aware of many details they would not have known previously, and now fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions and police can have the photo of a missing child in seconds rather than minutes or hours.
“At a time when more and more people are relying on cell phones to communicate which only provide limited information on a 9-1-1 call,” said the Chief “It’s critical that we can effectively utilize available technology to better respond to those individuals. Smart911 does this by automatically displaying the caller’s Safety Profile to the 9-1-1 dispatcher.”
With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. All information is optional and the citizen has the ability to choose what details they would like to include.
Smart911 has been adopted in 33 states and more than 450 municipalities. It has been credited with positively impacting emergency situations across the U.S., including a missing child case in Arkansas, victims of heart attack and Epilepsy in Nashville, a domestic disturbance in DuPageCounty (Ill.) and more. In Massachusetts, Smart911 is also available in Milford, Framingham, Medford and Blackstone.
“When citizens put more information in the hands of emergency responders prior to an emergency, they are enabling faster and more knowledgeable response for themselves and their families,” said Tom Axbey, president and CEO, Rave Mobile Safety. “Stoughton is demonstrating their commitment to creating a dependable 9-1-1 center that can support their community with a quick and accurate response to any type of emergency.”
Citizens are encouraged to create their Safety Profile with Smart911today to have their information immediately available to 9-1-1. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.