Innovative Cloud-based Software Gives Real-Time Visualization of Critical 911 Information and Simplified Access to Current and Historical Call Data
FRAMINGHAM, MASS., AUGUST 16, 2016
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, today announced two innovative new features of the Rave Platform, Rave Command View and Rave 911 Analytics. Rave Command View gives 9-1-1 managers and dispatchers interactive, map-based views of critical information, such as 9-1-1 call patterns and critical facility data during active emergencies. Additionally, Rave 911 Analytics provides easy, anytime web-based access to historical call reporting and analytics.
“In an emergency, it is vital that 9-1-1 call takers and managers have quick access to as much detailed information as possible,” said Todd Piett, Chief Product Officer at Rave Mobile Safety. “Rave Command View is a next generation tool that consolidates the most up-to-date data available so call takers can react and respond faster to emergencies.”
Rave Command View provides integrated views of all 9-1-1 activity including information collected through the Smart911 platform and gives 9-1-1 and first responders access to a 9-1-1 callers’ Smart911 Safety Profiles, Smart911Facility profiles, and Rave Panic Button activations. Managers and dispatchers can see and react to real-time 9-1-1 call traffic and trends and easily drill down from the map to call details, as well as support overloaded call takers. The overall impact is faster and better 9-1-1 response.
Rave 911 Analytics gives 9-1-1 managers easy, direct access to critical 9-1-1 call history. The map-based view of data offers intuitive insight into 9-1-1 call history and works on all call-taking platforms. Simple to create, read, and interpret trend reports provide data and logic to support staffing and funding decisions. Reports show call volume and activity by workstation, shift, hour, day, and week.
“An emergency can escalate very quickly, making rapid response time vital to success,” said Kurt Mills, Executive Director, SNOPAC 911, Everett, WA. “We rely on our talented supervisors and tools like the Rave Command View to best position us to save lives.”
Rave Command View and Rave 911 Analytics will be introduced at the 2016 Association of Public-Safety Communications Officials (APCO) Annual Conference and Expo at Booth 415 in Orlando, Florida. It is now available in beta for current customers of the Rave Mobile Safety platform of emergency solutions. A full version will be available in later 2016. For more information on Rave Command View or the Rave platform of emergency solutions, please visit http://www.ravemobilesafety.com.