Osage County Enhances Existing Smart911 Service With Disaster Preparedness Capabilities


Citizens who create a Safety Profile can now opt to help agencies prepare for and respond to disasters

In March the Osage County Emergency Operations Center announced the availability of Smart911 for all citizens.  This new service allows citizens to create a Safety Profile for their household with the vital details they want 9-1-1 to have in the event of an emergency.  It is free to residents and 100% private and secure.   Now, Smart911 has additional features to aid citizens during a natural disaster or emergency.  Citizens can opt to provide the county’s emergency management officials and responders with additional details that may be used in disaster planning, evacuation and recovery efforts.

”While we cannot always anticipate a disaster, we can plan to respond to one” said Andrea Rice, Director of Osage County 911/Emergency Management.  “Whether there is a flood, fire or nuclear power plant Emergency, being able to determine who will need what type of assistance, and where they are, will significantly benefit our ability to respond to citizens.  By providing information such as mobility limitations, electricity needs, evacuation assistance, and even pet information citizens are giving us a head start in helping them”

To participate in the enhanced Smart911 program, citizens can visit to create a Safety Profile, or update their existing profile.   Their profile can include specific medical conditions and functional needs, all family members, pets, photographs, home and work addresses associated with telephone numbers, vehicles, and more.  This profile is immediately made available to9-1-1 when the citizen places an emergency call.  Within their profile, citizens can also grant permission to emergency management officials to see specific rescue related details for use in a disaster situation.  These additional details provide the ability to more efficiently plan for emergencies.

For example, during a weather emergency which may cause a power outage, officials can determine which residents may require power for medical reasons, which individuals may need assistance evacuating their homes, and even proper handling of pets.  Profiles are completely safe and secure, and each citizen manages their own information at  The availability of these additional details will add to the Emergency Operation Center’s objective of preparing the whole community for a disaster or other emergency, not just those with functional or access needs.

Smart911 is a product of Rave Mobile Safety, the most trusted software partner for campus and public safety.  “Having access to the right information is critical for minimizing the impact of any emergency situation. These enhanced features of Smart911 enable emergency management officials to anticipate the needs of the community long before a disaster strikes, allowing for a much more efficient and coordinated response,” said Tom Axbey, president and CEO, Rave Mobile Safety. “By putting more information in the hands of public safety officials, jurisdictions like Osage County dramatically improve their ability to respond to their community.

About Rave Mobile Safety

Rave Mobile Safety is the most trusted software partner for campus and public safety. Used by leading Institutes of Higher Education and State and Local Agencies, the award-winning portfolio of Rave Alert, Rave Guardian, Eyewitness,  Smart911 and SmartPrepare enables millions to feel safe, secure and connected. Rave Mobile Safety is headquartered in Framingham, MA. For more information please visit


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