Butte-Silver Bow Launches Smart911 To Deliver Enhanced Emergency Response


Sheriff John Walsh Urges Citizens to Create a Safety Profile Providing Emergency Responders with Critical Information that Can Save Time and Lives

Butte-Silver Bow announced today that they have implemented Smart911 to enhance delivery of 9-1-1 emergency services for area citizens. Rave Mobile Safety’s Smart911 is a public/private partnership creating a first-of-its-kind, critical caller database that is already helping citizens and emergency responders across 20 states. Currently, when 9-1-1 receives a call, only a phone number and minimal levels of location data are displayed. With Smart 911, citizens create a Safety Profile online consisting of additional data about themselves and family members which is automatically displayed to 9-1-1 Dispatchers (telecommunicators) during emergency calls. The result is far greater emergency response effectiveness and saved lives.

“Having more information is an immeasurable benefit to emergency responders and we encourage citizens to create a Smart911 Safety Profile,” said John Walsh, Sheriff of Butte-Silver Bow. “The profile can detail medical conditions and disabilities that help dispatchers understand why a caller might be uncommunicative, expediting and supporting EMT response. They can let fire crews know not only how many residents are at a home, but locations of bedrooms. Police can be alerted to potential threats and photos can be available to facilitate the search for a missing child. In an emergency, more information means greater effectiveness, saving invaluable time and lives.”

Smart911 is a nation-wide service that is entirely private and secure. Paid for by the City-County, citizens can create a Safety Profile at, entering vital data they want made available on themselves and family members, a residence, even pets. This can include data on medical conditions, disabilities and/or special needs, children’s photos, home addresses of cellphone callers, floor plans and other pertinent information. Smart911 delivers this information automatically to telecommunicators, who then enable responders to be more effective because they have access to critical health and logistics information before arriving at the scene of an emergency.

“By deploying Smart911 and urging citizens to create a Safety Profile,” said Tom Axbey, president and CEO, Rave Mobile Safety. “Butte-Silver Bow is demonstrating their commitment to delivering the most effective emergency services possible to area citizens. Municipalities are realizing how detailed information can dramatically improve emergency outcomes, and as this public/private partnership expands, we can look forward to increased public safety across the entire country.”

The Butte-Silver Bow 9-1-1 Center receives approximately 30,000 calls for service annually. The Butte-Silver Bow 9-1-1 Center dispatches Police, Fire, and Emergency Medical Services.

  • Butte-Silver Bow is the Second Agency in the State of Montana to deploy Smart911
  • There is no charge for this service
  • The information is totally secure and is only accessible when you call 9-1-1
  • You control what information that you put into your Safety Profile

About Rave Mobile Safety

Rave Mobile Safety is the most trusted software partner for campus and public safety. Used by leading Institutes of Higher Education and State and Local Agencies, the award-winning portfolio of RaveAlert, RaveGuardian, Eyewitness, Smart911 and SmartPrepare enables millions to feel safe, secure and connected. Rave Mobile Safety is headquartered in Framingham, MA. For more information please visit


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