Sussex County Upgrades Emergency Response with Smart911
September 15, 2014
Sussex County, Delaware is getting "smart" when it comes to their emergency response system. Now residents of Sussex can go online to Smart911.com and create a profile that includes unique safety details to allow first responders to act more efficiently in an emergency situation.
“Taking a few minutes now to answer some basic questions could be a life-saver when you or someone in your family needs help,” Sussex County Council President Michael H. Vincent said.
The Smart911 profiles are always active and can be accessed on a screen inside the vehicle while traveling to an emergency by responders using the program.
“Smart911 allows a person to add cell phone numbers, pictures of family members, and any conditions or information that they believe would help dispatchers send the appropriate response,” said Joseph L. Thomas, Director for the Sussex County Emergency Operations Center. “This will be especially helpful for those visiting our communities. If you are here on vacation and have a Smart911 profile, and an unfortunate emergency arises, this tool will give our 911 dispatchers the information they need to assist quickly in a time of need."