Sussex County Upgrades Emergency Response with Smart911


nbc philadelphiaSussex County, Delaware is getting "smart" when it comes to their emergency response system. Now residents of Sussex can go online to and create a profile that includes unique safety details to allow first responders to act more efficiently in an emergency situation.

“Taking a few minutes now to answer some basic questions could be a life-saver when you or someone in your family needs help,” Sussex County Council President Michael H. Vincent said.

The Smart911 profiles are always active and can be accessed on a screen inside the vehicle while traveling to an emergency by responders using the program.

“Smart911 allows a person to add cell phone numbers, pictures of family members, and any conditions or information that they believe would help dispatchers send the appropriate response,” said Joseph L. Thomas, Director for the Sussex County Emergency Operations Center. “This will be especially helpful for those visiting our communities. If you are here on vacation and have a Smart911 profile, and an unfortunate emergency arises, this tool will give our 911 dispatchers the information they need to assist quickly in a time of need."

The program was developed in 2010 and is currently used by over 1,000 communities in 35 states. New Castle began using the service in 2013.

To sign-up or learn more about Smart911, please visit:


WCAU-PHI (NBC) News 9-15-14


Get the latest from Rave delivered straight to your inbox

Get Free Widget

Confidentiality Guaranteed 
Your information is never shared.


We'd love the opportunity to work with you.