Sign Up for Smart911


It’s been about nine months since North Augusta Public Safety began using the Smart911 system and people can still sign up.

“We have had a steady flow of people who come in and want to be a part of the program,” said Lt. Tim Thornton.

Aiken County E911 systems first introduced the program in the county in March 2011 followed by the Aiken County Sheriff’s Office, the city of Aiken and then North Augusta Public Safety earlier this year.

The system allows people to supply information that can be useful in event of an emergency such as a description of their home and description of its floor plan, names and photos of those living in the home, medical information and emergency contacts. The information is stored in a secure database.

If they make a 911 call to the department, the dispatcher is able to retrieve the information to help those responding to the call, said Thornton.

“The program is designed to help first responders in the event of an emergency,” he said. “Those individuals who have signed up for the program provide law enforcement, emergency medical technicians and fire departments with additional information that they wouldn’t otherwise have as they respond.”

If the person makes a 911 call in another jurisdiction that also uses the Smart911 program, the dispatcher in that jurisdiction will also be able to retrieve the information, which can help especially in accidents or medical emergencies.

There is no cost to sign up and it is completely voluntary.

People can sign up for Smart911 online at or visit North Augusta Public Safety on East Buena Vista Avenue to receive a form to fill out, Thornton said.


Get the latest from Rave delivered straight to your inbox

Get Free Widget

Confidentiality Guaranteed 
Your information is never shared.


We'd love the opportunity to work with you.