Sandy Springs Rolls Out New Communication Tools


The city has introduced push notifications, an online chat feature and a traffic watch map for its citizens to utilize.

SANDY SPRINGS, GA -- The city of Sandy Springs wants to bolster the ways it can inform the public about upcoming traffic obstacles and other time-sensitive information.

The city on Tuesday announced a new program that will focus on communication from a weekly preview of upcoming lane and road closures to emergency notifications. The program also provides enhanced communication in case of an emergency.

Part of the initiative will include a TrafficWatch Map. Lane and road closures are visually illustrated in this interactive map, which highlights road segments where closures exist. The map provides links to the network of city cameras monitoring intersections across the city.

Users can also obtain additional information about road projects by clicking on links within the map.

For motorists who prefer to have information pushed directly to their mobile devices or other electronics, travel alerts are now available via text or email through Sandy Springs Alerts.

Powered by Smart911, the notification system enables users to opt-in to a variety of alerts including emergency notifications related to weather, power outages or other public safety concerns, emergency traffic closures or a weekly traffic tip sheet.

The Emergency Notification System is built by Rave Mobile Safety utilizing the same system as Smart911, a program currently in place within Sandy Springs. Registered users can log in to their accounts to opt-in for traffic notifications. New users will be able to create a Smart911 profile, which provides first responders with information about you, your home and family in the event of a 9-1-1 emergency.

If you like to have the option of talking with another human, but don't want the hassle of picking up the phone, Sandy Springs has something in store for you.

A staple of communication for Sandy Springs has been its 24/7/365 Call Center, and the city is adding a new connection for residents with the addition of online chat. A link to the online chat feature is available via a link at the bottom of each internal page on the city's website. Call Center representatives will be available for non-emergency questions 24/7/365.

For emergencies, residents are reminded to call 9-1-1, however.

Roll out for the new tools began Oct. 4, 2016, with full implementation expected by the end of the month. These tools are in addition to communication channels currently in place to reach the public.


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