Rave Mobile Safety (Rave) added two innovative new features of the Rave Platform, Rave Command View and Rave 911 Analytics. Rave Command View gives 9-1-1 managers and dispatchers interactive, map-based views of critical information, such as 9-1-1 call patterns and critical facility data during active emergencies. Additionally, Rave 911 Analytics provides easy, anytime web-based access to historical call reporting and analytics.
“In an emergency, it is vital that 9-1-1 call takers and managers have quick access to as much detailed information as possible,” said Todd Piett, Chief Product Officer at Rave Mobile Safety. “Rave Command View is a next generation tool that consolidates the most up-to-date data available so call takers can react and respond faster to emergencies.”
Rave Command View provides integrated views of all 9-1-1 activity including information collected through the Smart911 platform and gives 9-1-1 and first responders access to a 9-1-1 callers’ Smart911 Safety Profiles, Smart911Facility profiles, and Rave Panic Button activations. Managers and dispatchers can see and react to real-time 9-1-1 call traffic and trends and easily drill down from the map to call details, as well as support overloaded call takers. The overall impact is faster and better 9-1-1 response.