Milton Residents May Use Smart911


Milton residents may now use the Smart911 notification system to enhance the information available for first responders in an emergency situation.

To sign up, visit and choose “Create Your Safety Profile.” You will be asked a series of questions that provide fast, reliable information to police, firefighters and EMTs in an emergency.

“The amount of detail offered to a 911 dispatch center through this free program is simply invaluable,” said Milton Police Chief Deborah Harrell. “You can provide photos of yourself, your family and your home, where utilities are located, the physical condition and health level of family members, the medications they take, even pet information, including whether it is a service animal.”

According to Smart911, about 70 percent of 911 calls come from mobile phones. Often, this can spell trouble in an emergency, because it can be difficult to ascertain the phone’s exact location. With the service, dispatchers receive work and home addresses, plus a GPS location of the caller.

And the system is nationwide, so anytime you make a 911 call from the number registered, the information is available provided the agency which receives the call utilizes Smart911, said Harrell.

When you make an emergency call with a phone number included in your profile, all information entered will be available for dispatchers. Smart911 ensures profile information is kept up-to-date by sending reminders to all users every six months, requiring them to verify all profile information.

Smart911 is paid for by a portion of existing 911 fees. For more information on this program, including which communities use the service, visit


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