Crisis Management Examples
Rave Panic Button Prevents School Shooting in Arkansas
In August 2015, Arkansas legislators passed a law requiring teachers and administrators at the state´s public schools to have access to Rave Mobile Safety´s Panic Button app to ensure faster responses to active shooter and other emergency situations. Eight months later, at a school in Marion, a student reported to a teacher he had heard a fellow student bragging about how he had bought a gun to school. The teacher immediately clicked the “Active Shooter” button on the app.
As the message was received by other teachers and administrators, students were sent to Safe Points located around the school. A school resource officer responded to the emergency alarm within seconds, and he and the teacher who had sent the alarm were joined by a second officer within two minutes. The student was apprehended and the gun recovered within eight minutes – the sixteen-year-old subsequently being charged for possessing a gun on school property.
Rave Panic Button Credited for Saving Student´s Life
The legislation that introduced Rave Panic Button in Arkansas has also helped save a student athlete´s life. In March 2016, TJ White – the Head Athletic Trainer at Ashland High School in Benton Country -received a call to say a student had collapsed on the track. White clicked the “Medical Assistance” button on his Rave Panic Button app, summoning help from other teachers in the vicinity and notifying 911 of a crisis situation.
Coaches quickly gave the sixteen-year-old student CPR before first responders took over and transferred the student to Arkansas Children´s Hospital. White, his fellow coaches and the dispatchers who responded to the 911 call were subsequently honored for their quick-thinking and knowledge of the app. “Sometimes calls to schools can be very confusing because a lot of people listen, a lot of people call in. It causes a lot of confusion and this system cuts through all that,” said Benton Police Chief Kirk Lane.
Montana 911 Service Implements Rave Alert to Accelerate Evacuations
In the summer of 2016 – traditionally a time of wildfires in Lewis and Clark County – the local 911 dispatch center implemented Rave Alert to warn residents of fires and other emergency situations. The motive behind the implementation was not only to alert residents to the risk of danger, but also to relieve the pressure on deputies who, during a widespread wildfire, would be required to go from door-to-door to ensure the safe evacuation of residents.
The implementation of Rave Alert also relieves the pressure on dispatchers. On many occasions in the past, the volume of calls received by the Lewis and Clark County dispatch center in Helena has been overwhelming. Callers have not been able to get through, and emergency situations have deteriorated into crises. With residents being able to receive warnings and updates on emergency situations in their specific areas, the volume of calls being handled by dispatchers is anticipated to decrease.
If you require further information about any of the products featured in our crisis management examples, please do not hesitate to contact us.