Whitepaper: Police And The U.S. Mental Health Crisis Every year 2 million people with mental illness are jailed. Today law enforcement bears the brunt of our inadequate mental health system. 9-1-1 and first responders have become the default system for dealing with those having a mental health crisis. In Police and The U.S. Mental Health Crisis, we frame the [...]
Jan 11, 2017
Whitepaper: Homicides to Heart Attacks: Protecting the Workplace During emergencies, many companies lack the capability to adequately gather information, communicate with management and the impacted employee population and effectively coordinate and manage corporate response. In this whitepaper, we focus on two types of emergencies that threaten employees’ safety: active shooters and heart attacks. We highlight them because they [...]
Oct 11, 2016

Download Weather Emergencies: Protecting Those At Risk to better understand how to proactively engage your community, identify residents with additional access and functional needs, and communicate with residents in real-time through a single interoperable communications network.

Oct 5, 2016

The number of veterans injured in combat that require long-term medical care has risen substantially throughout the decade as veterans of the wars in Iraq and Afghanistan return home.

Sep 9, 2016

Domestic violence costs more than $37 billion a year in law enforcement involvement, legal work, medical and mental health treatment, and lost productivity at companies. By providing additional data prior to arrival on scene, the Smart911 platform, and in particular, the Safety Profile and texting components give 9-1-1 and public safety tools to resolving incidents quickly and safely.

Jun 22, 2016
6 Overlooked ENS Areas to Consider Download your copy of "Emergency Notification Systems Evaluation -- 6 Overlooked Areas to Consider." In it we identify 6 areas outside of strict technical criteria that can make or break your emergency communication efforts.  These areas include: Process Training Data Hygiene Support Local Network Capacity Over-communication Download your copy [...]
Mar 15, 2016

Every emergency manager wants to avoid a situation where an individual doesn’t receive an emergency alert and ends up in a dangerous situation that could have been avoided.

Download this Alert Opt-In Best Practices Checklist to to ensure residents and commuters sign up for emergency notifications.

Mar 7, 2016
7 Essentials for ENS Success Technology has changed the way we communicate. We can now send notifications  faster, through more channels, and to targeted audiences. Technology’s advancements have also changed the public’s expectations. Effective communication with your community during all phases of an emergency can mean the difference between life and death.  That’s why on-going [...]
Jan 14, 2016

Seattle, Washington, in need of enhanced emergency alerting capability for city-wide and internal department alerts and communication, selected Rave Alert

Jan 11, 2016

Challenge Your ENS – Compare/Contrast Recent emergencies and large regional events have exposed weaknesses in both ENS systems and downstream networks and systems that deliver messages. Obviously, an emergency is not the best time to find out that your alert system has limitations. It’s a good idea to review your system in the context of […]

Sep 12, 2013

The Federal Emergency Management Agency’s strategy of whole community preparedness has been in the emergency management lexicon for a couple of years. Insufficient planning around community members with certain access and functional needs – medical dependencies, mobility limitations, age, lack of access to transportation, and owners of pets, as just a few examples – was […]

Jan 22, 2013
Download the Whitepaper While technology and communications around weather threats has never been more sophisticated, the risk of message oversaturation also increases, which can cause a slingshot effect where the community starts to tune out critical, potentially life-saving messages. This is especially true in Higher Education communities where the students have particularly short attention spans and a [...]
Nov 20, 2012
Traditionally, efforts to address campus safety have primarily focused on threats to the collective well-being of an institution's community. Less attention has been given to empowering the individual with tools to address their unique personal safety needs. This trend is in spite of the widely recognized fact that crimes targeted at an individual occur far [...]
Jan 13, 2012

Public Safety organizations and the emergency number community are aggressively working to design a Next Generation emergency calling platform that can handle both emergent consumer communication technologies as well as leverage significant operational benefits enabled by IP-based communication infrastructures. The impacts of the aptly named “NG9-1-1” project are far reaching and touch not just how […]

Nov 30, 2011
Picture this scenario: One afternoon in a quiet campus lab a crisis erupts when containers of an abrasive chemical begin leaking. The toxic fumes create an environmental hazard requiring an immediate evacuation and lockdown. Suddenly the facility needs to be evacuated, and the campus community needs to be steered away from the location. Communication and [...]
Oct 13, 2009

On today’s campuses, it’s an unfortunate reality that emergency incidents can and do regularly occur. Being able to alert your campus, quickly and effectively, in case of such an emergency is extremely important and institutions must be prepared to respond to a broad range of events that interrupt daily operations.      

Oct 13, 2009